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I have two identical phones. In one of them, when I select a photo to view I can then continue to scroll through all the photos in the folder. On the other phone when I open a photo it is the only one to view so there is no scrolling available
Hi again, this is a minor(?) but persistent bug I've been experiencing for a while now in Dropbox for Windows 11. After making certain folders online or offline some time back, this one particular folder has a red X, which in turn puts a red X on the entire Dropbox folder. I can't figure out what the issue is. Everything…
Has something changed in Dropbox in the past 5 or 6 months when it comes to sharing links to files? I regularly share files with a number of technically unsophisticated users. For them, I always use the "Anyone with the link can view" option. It was just what I needed. They would get an email with the link, click the link…
Hello everyone, I am having problem in updating my Dropbox Desktop version from 258.4.3749 to 260.X.XXXX: the installation of the new build can't be completed. After few seconds appears the error code 1073741795. My laptop is very old: I am running W11 23H2 obtained through an installation with Rufus and my CPU is an Intel…
Hello, For several weeks, the delete option work in a different way than before when delete button give a deleted files result. Now, the system ask to me for moving the files outside dropbok in a strange folder as you can see on the pics… it seems to be a hidden subfolder in the public folders ! Please can you tell me how…
I'm on Dropbox 254.4.2518 on Windows 10 and I can't update to any newer version. Every time I manually try to install a newer version, it fails with error code -1073741819 and the message "Installation failed with an unknown error." I've tried installing multiple newer versions using the standard installer, the full…
Synchronization Problem We work as a team using Dropbox and store our data on an external drive. Everything had been working fine until now. Now my Mac is constantly indexing / syncing. It’s a new device, a new external hard drive, and I have a stable and fast internet connection. The external hard drive is formatted as…
Dear Dropbox Support, I am writing to report a serious issue with my Dropbox account. Over the years, I legitimately increased my free storage from the original 2 GB to approximately 10.8 GB through Dropbox's official referral program and promotional bonuses. This storage was earned fairly and was displayed on my account.…
My Work Dropbox contains a reparse point named STUDIO GILLIS-MOORE Dropbox. Is this an expected artifact of a Team Space migration, or is it an unintended legacy reparse point that should be removed? There appears to be a duplicate nested folder. cd can enter the folder. ✅ dir /AL lists it. ✅ It doesn't appear as a…
Title: Dropbox image viewer resets to 100% zoom when moving to the next image I am experiencing a new problem with the Dropbox web image viewer that did not occur previously. I use Dropbox to review and share large numbers of photography images. When I open a folder and click on the first image, it displays correctly using…
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