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Dropbox Plan Plus Do you have access to the email linked to the account? Can only receive email, not send, but takes a long time to come through. Are there any devices connected to your Dropbox account? PC Question or Issue I am trying to transfer my account over to my new gmail e-mail address, but I get error message…
I haven’t used my Dropbox in years. Don’t want it, don’t need it. I’m now a pensioner and cannot afford another years subscription when I’ve asked for it to be cancelled last year after copping another payment taken from my credit card. You’ve just take e another $184.67 AUD, I want a refund please. How can this be…
I'm running Dropbox (paid personal account) on Windows 10 (version 10.0.19045.7291) and the right-click context menu has completely disappeared from Windows Explorer. The sync overlay icons (green checkmarks etc.) are still showing correctly, but no Dropbox options appear when right-clicking files or folders. Here's…
Hello. Today, I sent a referral invitation to a family member, who is a brand-new user setting up a fairly new computer that has never had my personal Dropbox account installed on it. His account is currently logged into the desktop client on this machine. However, my referral dashboard has marked this invite as…
We use Dropbox to share files in a group. Recently a user found after editing a spreadsheet that they could not upload it to their Dropbox folder (using a Windows script they had used successfully for years). Unfortunately, instead of asking for help they spent some time trying to sort the problem out themselves, including…
Opening the "right-click actions" opens a new window, which keeps resizing on its own - its right and bottom borders just keep slowly moving and moving, eventually moving past the screen size (there doesn't seem to be a limit). And the resize border is inactive, so you can't even resize it back. The forum is, of course,…
I have recently bought a lenovo laptop. When I navigated through the vantage app, I saw an option to claim 100gb for 90 days. When I clicked the redeem option, a dropbox installer was downloaded. I used that to install dropbox and logged in with my account , but didn't get the 100gb space. My account never had a premium…
I have been having trouble recently opening dropbox files on my mac laptop, so I decided to make more folders available offline. I used the app's Sync and Storage option and selected a folder with many subfolders to download to my hard drive. It began creating copies of the subfolders. These appear to contain data, they…
Payment went through for 2TB and I don’t want it anymore. I would like my plan downgraded and a refund for the payment immediately. Please guide me on what to do here.
I'm having an issue where an Excel file isn't displaying all characters when viewed within Dropbox. Certain letters and numbers (for example, "A" and "4") don't show up in the cell — the only way to see the full, correct content is to click the cell and check the formula/content field, which does show the right value. Some…
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