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I recently upgraded my account to Standard. Since then, I there is a constant irritating pop-up from Dropbox which says "Can't sync Dropbox account". It says that some files are being used by other applications. But I've closed everything. Even rebooted - TWICE. It's still there! Won't go away. BTW, when I upgraded, there…
They are visible on my Dropbox account when viewed in the browser, but are missing on File Explorer. Is this a sync issue? How do I get visibility of these files in Explorer?
Note: This is not about the preview pane that appears when you tap on a file name. It is, however, about the persistent empty preview pane that appears each time you launch the app, regardless of where you are in Dropbox, before you tap on anything. This has made using the app in vertical (portrait) challenging—read:…
I’m thinking about changing my current Dropbox plan. Will my existing files, shared folders, and links remain available after changing the subscription, or do I need to move or back up anything first?
Hi everyone, I'm reaching out because all of my files have suddenly disappeared, and I urgently need to recover them. I was on a Dropbox Plus plan 5 years ago, but didn't renew. I logged in today and found all my files gone. Oddly, the folder structure remains, but there are no deletion records in my event history or…
I'm currently on the standard classic plan which I see advertised at 7.99 per month. However, I am paying £518.40 per year which my account says is for 3 licences at £144 each +20% vat - which is far too expensive. Unfortunately, I have fallen for auto renewal and its usually past renewal by the time I get any sort of…
I'm running Dropbox (paid personal account) on Windows 10 (version 10.0.19045.7291) and the right-click context menu has completely disappeared from Windows Explorer. The sync overlay icons (green checkmarks etc.) are still showing correctly, but no Dropbox options appear when right-clicking files or folders. Here's…
I always used one folder, where I downloaded (even more than) one file via the download arrow. But now when I mark up some files and even if I only mark up one, the download arrow is grey. I made myself a walk around and created a new folder in a folder above, where I copy the photos to. But i would like to have the photo…
We have a user in our department who is getting an error trying to run the Dropbox client on his Windows 11 device; the client was installed through the Windows Store. This error only happens for this particular user; when I login on this computer it works fine. There is no sign of antivirus/threat detection finding any…
Please fix the translation of the "New" button :) In italian it's not "novità", which means "news", but "Nuovo" Thanks
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