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Hello, I have a couple machines on my work Drobox account. One of them needed to get updated from Windows 10 to Windows 11 so I had a reputable computer shop do a full install. They backed up my Dropbox data but when i got the machine back I had to install the Dropbox app. The new install seemed to work fine and I saw a…
For the last week or so the dropbox menu that appears when right-clicking has disappeared (file transfer, make available offline, etc). I'm on Tahoe 26.6.2 and the legacy version of dropbox. I've tried…. Turning off Adobe Core Sync - made no difference Reinstalling Dropbox - worked until I turned on my laptop the next time…
I have a Dropbox Basic account with 2 GB of storage. Dropbox currently reports that I am using approximately 2.4 GB. The storage breakdown shows approximately 454 MB of Regular files and 1.9 GB of Backup. I previously had Dropbox Backup configured for an SSD/external drive. I deleted those backup jobs through Manage…
I am trying to get help with a major dropbox issue and the technician on the phone has asked for a series of screenshots. I tried to give him what he asked for but I called back and apparently it wasnt exactly what he wanted. I suggested that we do a screenshare (like we have done in the past) and it would be way easier to…
Not realizing what I was doing I logged out of dropbox on my computer. After logging right back in, dropbox made me pick a different location on my machine. Why would it do this? Now I have dropbox in two different locations on my computer… I've been using dropbox for almost 10 years, but the amount of quirky issues I've…
Since August 31, 2026, when logging in after a fresh boot the Dropbox client asks me to connect my account before it can begin syncing. From what I can tell, the client starts normally, but about 20 seconds later it relaunches itself as /opt/dropbox/dropbox /corruptdball, recreates ~/.dropbox/instance_db/hostkeys,…
Note: This is not about the preview pane that appears when you tap on a file name. It is, however, about the persistent empty preview pane that appears each time you launch the app, regardless of where you are in Dropbox, before you tap on anything. This has made using the app in vertical (portrait) challenging—read:…
Hi everyone, as every year, here we are again with the million-dollar question: is Dropbox ready for macOS Golden Gate? Has anyone already updated? How did it go? Thanks. 🤗
Over the last few days, every time I try to save a downloaded file to my folders on my PC, I get the following error message: What is causing this, and how do I ensure that I can save to my folders as before?
Jag har försökt åtskilliga ggr. att uppdatera Dropbox för att kunna använda den, men inte lyckas. Den vill bara att jag skall uppdatera en gång till.
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