Do you have a question about Dropbox? Get answers here.
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account.
Get help with third-party integrations from the Dropbox Community.
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Find answers to your questions about Dropbox account security and permissions.
The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
Get support with viewing, downloading, and exporting files and folders from your Dropbox account.
All my files deleted were by Dropbox, in February, 2026, Why? My accountant paid a $127.07 fee February 13 and apparently my files were erased as a result. The account was exclusively for my use and free up to that point. I assume this was an upgrade and for that reason all history was erased! WTF! Please restore. Thank…
I successfully upgraded my plan and received an email confirming the upgrade. But my desktop and web versions don't show the upgrade. I've re-logged into my account with no effect. What can I do?
Device iMac Desktop Operating System/Browser (if using the web) Sequia 15.6.1 / Chrome Dropbox App Version (if using the app) not using the app Syncing Status Up-to-Date Question or Issue I am not sure how long this has been going on. I tried to share a folder and I am getting the message, We've interrupted your sharing…
This discussion was created from comments split from: iPad Files app not showing Dropbox folders and how I managed to solve this..
I'm not able anymore, from my galaxy S10+ (android 12), to share a copy of a file. This was possible 2 weeks ago. i already asked dropbox.com/support and reinstall the app. No solution found Any solution ? Thanks for help
Hello, I had been using the quick actions on screenshots seamlessly for months. But since the latest update, it shows an error saying "WebGL not supported on your browser". I know my GPU is old, (nVidia GE Force GT 730), but WebGL works perfectly fine for all other apps, and had been working just fine for Dropbox…
Hi folks. Brief context: Subscriber to Dropbox plus for longer than I can remember. Last year for fed up with the amount of subscriptions I had to various cloud services so started letting them lapse while I worked out what to do. Finally worked out one possible solution - bin Microsoft completely and move OneDrive stuff…
I went to login to my Dropbox account and it kept getting "Signup Free". Tried a password reset and nothing happened. It appears Dropbox has decided to delete my entire account without any notice, no email, nothing. I have a security code login email from them on January 23rd. I have multiple clients that send shared…
Since this update, dropbox triggers a restart crash loop on explorer.exe, presumably because it is trying to load context menu stuff: ``` Faulting application name: Explorer.EXE, version: 10.0.26100.8457, time stamp: 0xf263d9e9 Faulting module name: ntdll.dll, version: 10.0.26100.8328, time stamp: 0x0022b8e0 Exception…
A coding project that I had set to ‘available offline’ was switched to ‘online only’ overnight, even though the offline icon is still green. I can’t work on my project until it has been downloaded again. It’s already taken two hours to download the folder (approx. 1.2 GB).
Learn how to use Dropbox and find answers to common questions in the Dropbox Help Centre.
Get the most out of Dropbox with free self-guided courses and live instructor-led sessions.
See available support options based on your plan including email, live chat and phone support.
