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Having trouble permanently deleting files from dropbox to save space. Most files I delete do not even show up in the “deleted files” on the dropbox.com site and ones that do, when I hit permanently delete tab, it is deleted but with message that “the file is lost forever but this does not free up storage space”.– the…
I am on Basic plan and I have 10TBs of data when I join a Team account last 2 months and when I leave the Team I got downgraded and the data is deleted because of over quota and I missed the windows to recover them after 30 days and now it's the 32nd day. Considering it's just 2 days after it's disappeared from the deleted…
I have used Dropbox for many years with no problem. Recently, I have had the following problem on my PC. If I try to delete a file in a Dropboc subflder with WIndows Explorer, it hangs, reporting "Preparing to recycle from Dropbox". WIndows Explorer deletes files in the normal way if they are NOT ina Dropbiox folder. In…
Starting from a fresh install of Dropbox (after a fresh install of macOS Sequoia), I'm experiencing a major Dropbox problem: Initially all my Dropbox files are absent So initially Spotlight thinks there are no files, so the entire Dropbox file structure is invisible This means I can't search for a file I have in mind …but…
My subscribed benefits include a fax-receiving number. But I keep failing to get one regardless of the US state and area code I pick. Please assign a US fax-enabled number to my account, Wyoming preferred. If Wyoming is unavailable, any other state supporting fax reception works. This is urgent for me.
If I pause for a certain time, it does not resume after this time. See screenshot - paused until 10:15 but it is already 10:18 (and leaving it much longer doesn't make it start) This used to work, and there was a previous report from 2025 ("Pause Sync" does not automatically restart on my Windows device. - Dropbox…
I'm trying to open a shared Dropbox folder from work however Dropbox says I have no storage. However I have ZERO files in my storage of 2 GB. What is the problem here?
"Hello Dropbox Team, I sent a referral link to my Mom. She mistakenly signed up and logged in using my computer first, which triggered the system to mark the referral as 'Ineligible'. However, she has now moved her account to her own unique computer and verified her email address. Could a moderator please look into this…
I'm running Dropbox (paid personal account) on Windows 10 (version 10.0.19045.7291) and the right-click context menu has completely disappeared from Windows Explorer. The sync overlay icons (green checkmarks etc.) are still showing correctly, but no Dropbox options appear when right-clicking files or folders. Here's…
A bunch of my files and folders are invisible on my desktop computer, but they're still accessible if if go to the Dropbox website, where I get the message: "this folder is hidden from your device." None of these files or folders are "Teams" or anything like that. They're just mine, and now I can't access them from one of…
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