Do you have a question about Dropbox? Get answers here.
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account.
Get help with third-party integrations from the Dropbox Community.
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Find answers to your questions about Dropbox account security and permissions.
The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
Get support with viewing, downloading, and exporting files and folders from your Dropbox account.
Hi Everyone, I'm wondering if others have encountered this scenario: I use WD MyCloudHome as my home server, with a drive mapped to my laptop where I have Boxifier and Dropbox installed. If I use my laptop to manually create a subdirectory under a folder that has been "Boxified", the new folder is synced with dropbox…
Support guides for removing backups (https://help.dropbox.com/organize/delete-dropbox-backup) say "If you no longer have access to the device, you can delete your backup by unlinking the device from your Dropbox account." In that help file (https://help.dropbox.com/security/device-list-remote-sign-out) it says to "Click…
I want to cancel my subscription as I am paying USD $199 per year (USD $16.5/month) in one payment and I have a Basic plan and the Standard Plan costs USD $15/month in one payment. Please contact me as I don´t know who can I talk to because it says I am in the Basic Plan.
A threat attacker has utilized an clients unused email address to send out these phishing attacks. They can't recover control of this email so the situation is dire. Dropbox please investigate and close this account [link removed as per Community Guidelines]
I'm not able anymore, from my iphon 13, to share a copy of a file. This was possible before, few weeks ago, and from the same account is possible from my daughtre iphon. Already updated and re installed the app. Any tips?
I am using Dropbox Desktop interface on Linux Debian 6: why on the scroll-down menu at the entry "recently modified files" there are always the same files and not those truly "recently modified"? Thanks
A coding project that I had set to ‘available offline’ was switched to ‘online only’ overnight, even though the offline icon is still green. I can’t work on my project until it has been downloaded again. It’s already taken two hours to download the folder (approx. 1.2 GB).
Fore years I've been using dropbox in the browser (chrome/firefox, etc) and editing text files easily. Since today, editing a file started having a strange behavior. I could not create a new line when hitting "enter" and if I hit backspace, it deletes the whole line. This happens in different browsers and even different…
I have exceeded the limit of files permitted in my Dropbox account and must delete files by the end of the month. I started by deleting four documents in my Document folder on Dropbox. Now I can no longer open the Document folder on my laptop. When I try to open it, a message pops up on my laptop that reads "“Documents”…
Application Affected Dropbox Device HP generic, new, laptop Operating System/Browser (if using the web) Windows 11 Dropbox App Version (if using the app) Can't really tell since it won't start Question or Issue Have been using Dropbox for years. Recently had to get a new laptop because of work issues. I downloaded the app…
Learn how to use Dropbox and find answers to common questions in the Dropbox Help Centre.
Get the most out of Dropbox with free self-guided courses and live instructor-led sessions.
See available support options based on your plan including email, live chat and phone support.