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I keep trying to add people to a folder and am getting "There was a problem completing this request"
Hi everyone, I’m looking for some guidance regarding files that were deleted from my Dropbox account and are now beyond the standard 30-day recovery period for Basic plans. These files are extremely important to me, and their deletion was unintentional. I’m aware of the retention policy, but I wanted to ask if anyone has…
Something is deleting thousands of files on my system, how can I secure Dropbox from this?
Dropbox desktop client shows "Syncing 2 files, 110.00 B" that never completes. What I've verified: Three UUID-named files appear in my web "Last 30 Days" view but return zero results when I search for them on…
All of a sudden I'm unable to share/create link for anything - account-wide (including a newly created folder)! I was informed by a person that I'm sharing PDF documents with (mostly scanned PDFs and bank statements) for the past several years (using the same link to the same set of folders) that they're unable to access…
Not sure what happened it worked fine all these years. Now when clicking on sharing a file or folder I get a white empty box with the dropbox logo on the left upper corner. Not sure what is going on. I need to use that feature for my clients. Thanks,
I understand that the Dropbox folder/location itself should not be shared on a network. What I'm trying to find out is if it will cause any technical difficulties to network share a folder that is in Dropbox. My example is that I would have a folder named Shared in my Dropbox that I share on my local network as a Windows…
Hi, I recently downloaded a music production plugin on my MacBook M1 Pro, and the ‘/Library/Application Support/Synapse Audio’ folder (which contains the plugin's presets) isn't syncing with Dropbox. First of all, I don't understand why I need to sync files in the Library folder, since the backup I have set up on my Mac…
I have an active project folder, about 1TB, set to selectively sync and make all files available offline. The 4TB drive on which I'm working is dedicated to this project and has 3TB of additional free space. Despite all of this, once or twice a week, Dropbox will de-sync every single file and folder in the project, leaving…
Hi - When I try to "Copy Dropbox Link" from my Mac, I get the message "Couldn't complete share We've interrupted your sharing activity." This is only for my work account. My personal account isn't having the issue. I read the "Why has my sharing activity been interrupted?" Help Center article, but none of those things seem…
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