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Why does Dropbox saver not save files larger than 5mb when creating a link via reader.readAsDataURL(
This code works great with small ones when saving small files. But it does not save large ones of about 5mb in size. Why does dropbox saver not save files larger than 5 MB when creating a link via reader.readAsDataURL(blob) $(".LinguoKey_1w_DropboxExportProgressButton").click(async function () { const localStorageData =…
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How do you remove watermarks from AI-generated images stored in Dropbox?
I have been using Dropbox for organizing my AI-generated images and videos. The syncing and file management features work really well, especially when I need to access my files across multiple devices. Recently, I started creating some AI-generated character content for my own project, and I usually store all the original…
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I get a prompt asking me to upgrade, and I can't access my files.
If there is help out there not related to dropbox, I apologize if this sounds rude. It is what I sent to Dropbox, but they will not confirm receipt of email. I am getting notices that I am over my limit. I am NOT going to upgrade. but I do not want to lose my info . The problem is, you have so many pop ups on my screen, I…
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Please give us the option to have the former Admin Console webpage back
The new Admin Console page causes me to hunt around to navigate to tasks we regularly performed as Dropbox Business Admins. Please provide a way to switch back to the former version or at minimum, a highly visible, above the fold link to the former Admin View - with easy access to tasks us Admins routinely perform.
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I need help when uploading files to my account. Lost connection.
This discussion was created from comments split from: Why can't I upload files to my Dropbox account? I get an error that I lost connection..
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Different members of shared folders, get different search results.
This discussion was created from comments split from: I need help when uploading files to my account. Lost connection..
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Footnotes in Word on the web get re-arranged when users collaborate on a doc
This has happened a few times. When a couple of my users are collaborating on a Word on the Web document and are using footnotes, the system seems to rearrange the footnotes or add "CWP" next to them. How do we prevent this from happening?
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I can't get into my Dropbox account, because I keep being prompted to start a trial.
Because A free trial thing is blocking the way. No way to x it out or get rid of it.
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Searching on the Dropbox site and mobile app is lagging
Out of the blue, while I was using DropBox on the website, the search just started to not work properly. Some files show up, but they do so in a random order, and the results vary based on capitalization. My files are all photos, but when I click on that bar only some show up as well, despite the fact that I've checked…
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Files are saving to the cloud but not appearing in recent items
I'm on a Mac and my files are saving locally and syncing to the cloud perfectly, but all of a sudden they are not appearing in my recent items. I have quit Dropbox and restarted it. I have also logged out of the account and logged back in. It reindexed but the problem remained. Any advice would be hugely appreciated. Thank…
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The ability to comment without having to sign in.
Many companies prohibit employees from generating their own Dropbox account, which is needed to comment on the files. So I'd love to have a way for people to put their email and just add comments.
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Members of shared links are being asked to sign up to Dropbox. Can't access the file.
Has something changed in Dropbox in the past 5 or 6 months when it comes to sharing links to files? I regularly share files with a number of technically unsophisticated users. For them, I always use the "Anyone with the link can view" option. It was just what I needed. They would get an email with the link, click the link…
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I can't access Dropbox in Kazakhstan
It looks like Dropbox has recently become inaccessible in Kazakhstan. Many users here can no longer access the website or sync their files without using a VPN. I also checked an availability monitoring site, and it confirms that Dropbox is being blocked: link. Could you please confirm whether you're aware of this issue? Is…
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When uploading documents with the same name, the second file has overwritten the first one
I have uploaded documents accidentally with the same name. The second one has overwritten the first one. Why does dropbox not warn it is a duplicate name? How can I stop it doing this?
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Improve file history navigation (group versions by date, paginate)
It's very cumbersome to navigate across the old versions in the history of a file that is very frequently changed. For instance, the history of a text note edited in an application that uses auto-save (e.g. Obsidian) will look like this: (it's actually even longer, I had to cut the middle part!) While saving a copy often…
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Free trial pop-up prevents accessing Dropbox from mobile browser (Firefox)
This is mostly a bug report (unless I've overlooked something obvious), as I couldn't find a better place to report it. When using the Firefox browser on my Android phone, I am unable to access my Dropbox files (via https://www.dropbox.com/home ), because almost immediately I get a full-screen pop-up offering a free trial…
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We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service
I don't share much very often, and this was quite a surprise! I have no idea what content has caused this, how can this be fixed ? You don't give me any option to contact support, so all I can do is whinge about it in public on this forum. What has violated Dropbox's Terms of Service ? How can I correct this ? If I can't…
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How can I download all my Dropbox files to an external drive?
My old external 2TB hard drive crashed. I need to download all the files (about 1.6TB worth) I have online (in the Cloud) down to my new external hard drive. I'm not seeing an easy way to do that. I would appreciate any help. Thanks much!! Scott
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How do I locally download my 139GB worth of backups?
As the title suggests my Dropbox account has a lot of backup files However, I cannot seem to download it all. When I try to download it from the website: The website https://help.dropbox.com/organize/restore-dropbox-backup-files suggested to download the application on a system and then I will be prompted to restore a…
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"This file is hidden from your device" error when trying to view files on the website
My wife, who is a paid Dropbox user, recently installed Dropbox on a laptop running the latest version of macOS. She's currently working on a group of Word documents on her iMac. Most of them are not visible on the laptop. If we head to the Dropbox website, all of them are there, but have a faded out symbol with the legend…
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Dropbox to allow users to customize the Photos tab based on their needs.
I don't understand how this is not a feature yet + I've seen it be mentioned many times around this forum and the internet. We NEED a way to customize the photos tab. Currently, it's just everything in your Dropbox account!! Having family photos and random pixelated development assets show up next to each other is…
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Can't log in to Dropbox Sign on Google Chrome or Safari
The subject says it all. I'm using the latest version of Chrome (Version 150.0.7871.24) and Safari (Version 26.5 (20624.2.5.18.3)), and have also tested in a Parallels virtual machine running Sonoma. I've also tried in an incognito window, clearing cache and cookies, and switching profiles. However, the issue does not…
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Batch operation request: Remove stars from multiple files
In line with someone else's idea, I would like the option to select multiple starred files and remove the star in one operation, rather than the current functionality, which requires users to remove the star from each file individually.
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Error downloading a zip file that's smaller than 4 GB
I can see how many gbs the file is, but when I go to open, download, or send it, I keep getting error messages that the file couldn't be downloaded and other error messages—cant find one, but the other one said it could open zip files but some issue. The zip file is smaller than 4gb
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Issue with communication between Dropbox web and Dropbox desktop application
Hello, I want to report issue (I believe it is bug) related to trouble with communication between your web site (https://www.dropbox.com/home) and the official Dropbox application (v240.4.8493) that normally happens on loopback port 17600: This used to work well, but for whatever reason it shows errors on try to open some…
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My account became full and I couldn't access or download my files
I honestly don't know what to do anymore. I've trusted Dropbox with my business files for years, and yesterday everything came to a standstill. My Dropbox storage became full, which I understand. But instead of simply stopping uploads, I suddenly couldn't download or access my existing files either. Here's what I've…
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Why does the Dropbox website keep logging me out?
I've had a Dropbox account for many years, and suddenly in the past few months it logs me out daily and tries to sign me into another unused gmail account. I don't close the tab or the browser, it just goes to sleep. Do I need to cancel the gmail account? What can I do so I don't need to keep signing in? Every time I do,…
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Restore video preview for accounts over the storage limit
Previously, Dropbox allowed video preview even when an account exceeded its storage limit. I would like to request that this behavior be restored. Video preview is a basic viewing feature that lets users access content they have already uploaded. Disabling it does not increase the effectiveness of storage limits—it only…
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Upload notifications
Please add a Dropbox setting to turn off browser notifications for file uploads on dropbox.com. I would like more granular notification controls so I can disable upload alerts or messages without turning off all browser notifications for Dropbox. This would make notifications less distracting while keeping other useful…