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Hello there, When logging into my account, the two-step verification code is not coming. "We sent a code to your number ending with xxxx" but no sms is received. There is no device on which my account is open. So I can't remove two-step verification. When I use the same phone number on another account, the code comes up.…
I can see the search file list complete on my Mac but quite many are missing on the iPhone. I see that NO .doc file is shown. Only .pdf, .ppt and images. File type selection does not include an "All" tag?? And why even if selecting "Documents" (mine is a .doc) it does NOT show it? Anybody could help, PLEASE?…
When editing a txt file, the "move line down" feature does not work when pressing the enter key. Additionally, when attempting to paste copied text into an existing txt file, all line breaks are also removed, and the copied text is inserted as a single block of text.
Dropbox Desktop app on macos 248.4.3576 stopped syncing with error message "Reconnecting to the Internet. This may take a moment". I tried: - restarting the mac - removing all apps that may interfere - tailscale, VPN, firewall, etc. - connecting via LAN or via WiFi - reinstalling Dropbox Nothing worked so far. Google Drive…
Just updated my newish Windows 11 computer for the first time in months and new Dropbox files were added. Oddly, they're available offline even though I believe I set them to not download automatically but oh well. I assumed I could manually set them to online only. But I see no option for offline folders or files to be…
I use Dropbox for a single file transfer once per week. On the first attempt for this week I get an error message "You've hit the limit of invites for today. Try again later". Trying again at a later time only provides the same error message. Its kind of annoying that this is happening at all. Is there any quick fix I can…
I have 128 Paper documents and all of them were tagged for organization (I think Dropbox Paper calls this "sections"). If I go to Dropbox, and go into into the "Paper Docs" folder, I can see them all as paper files. If I go to the Dropbox Paper home page, I can see all my tags (all 36 of them) but only 8 of them have any…
For the last two days I've been unable to upload photos through the Upload Photos option. Although I have lots of photos on my phone I just see a blank screen. Before yesterday I always saw all the photos I'd taken grouped by day so I could just click a day and upload all photos I took then. I can still upload them through…
I have not been able to see activity on my Dropbox since Friday at 7pm. I have uploaded documents, signed in and signed out, and it usually tracks activity instantaneously, but it hasn’t worked for the past two days.
I set up Dropbox on my new MacBook Pro laptop (running Tahoe 26.4.1) , and it's only showing files saved or edited through mid-2023, when there have been many, MANY changes since then. When I view my Dropbox folder online, it only shows the same files through mid-2023. However, my old laptop is still has all of my old…
Would be amazing open some markdown files and have option to see the reader view not just the raw file.
Please add the option to color label single and multiple folders on web. Thanks!
Please bring back the one-click starring feature. Placing the star button immediately under the image—rather than inside a secondary menu—saves time and improves the user experience.
Please can file names update to reflect the new file added to the version stack, manually having to update the file name is time consuming and open to errors. Please replicate what frame.io do - it's so much more logical
In explorer integration, dropbox places all the actions at the top-level menu. For those of us who have a large menu already, this is an unnecessary clutter. It would be great to have a single menu item for all dropbos actions, so that the actions will open in a sub-menu.