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Dear Dropbox Support Team, I recently discovered that a large number of files have been removed from my Dropbox account following a notification stating that my account exceeded its storage limit and that files would be deleted if no action was taken by April 5, 2026. Unfortunately, these files contained important personal…
I'm on a Mac and my files are saving locally and syncing to the cloud perfectly, but all of a sudden they are not appearing in my recent items. I have quit Dropbox and restarted it. I have also logged out of the account and logged back in. It reindexed but the problem remained. Any advice would be hugely appreciated. Thank…
I'm evaluating Dropbox as the primary archive for my professional photography business, and overall I'm very impressed with the platform. One feature that would significantly improve the experience is adding search capabilities directly within the Photos tab. Currently, I can search filenames and folders from the Files…
I am waking up to find that a VERY IMPORTANT folder has been deleted from my dropbox. I have to assume it was operator error, although I have no idea how or why that happened. I was unaware of the dropbox backup feature, which I will begin using immediately. In the meantime, is there ANY WAY with dropbox's help that those…
The directory changed on the MAC seemingly. Files missing, not in deleted or activity. They are a ghost. Was able to open my PC without internet and still have them, paused Dropbox sync turned on the internet again and tried using a Dropbox link from a missing file (these are Adobe Illustrator .ai files) but got a "we have…
I have deleted all of my storage in dropbox and it is still full. I discovered that there was a backup of one of my drives. I stopped that and deleted the backup, but the backup is still there taking up all my storage.
Hi everyone. I've never used dropbox. It was requested I send numerous documents via Dropbox. So I made two files. I shared it with two people via dropbox itself. I can see their avatars next to mine. However, I also sent it via Gmail link to someone who does not have a dropbox account. I need to know if because this was…
Hi Guys, Just wondering if someone can help. I am running a Synology NAS with Cloud Sync to my dropbox account. I have been running this for the last 2 years and its been going well. In the last 10 days on 2 seperate occasions The Cloud Sync has disconnected from dropbox account. I have had to log in twice now to the NAS…
We had some issues installing Dropbox on a laptop, however once we got it on there, we have noticed that it can up to 20 minutes for it to actually startup. We have gone through the below steps to try and resolve, but nothing we do seems to help Confirmed firewall is not blocking Dropbox. Confirmed antivirus is not…
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows(Windows 10 or later) Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Enterprise Installer (32 Bit) Enterprise Installer (64 Bit) Enterprise Installer…
On MacOS, Sync Next is only possible for files. This behavior should be possible for folders as well
I don't understand how this is not a feature yet + I've seen it be mentioned many times around this forum and the internet. We NEED a way to customize the photos tab. Currently, it's just everything in your Dropbox account!! Having family photos and random pixelated development assets show up next to each other is…
In line with someone else's idea, I would like the option to select multiple starred files and remove the star in one operation, rather than the current functionality, which requires users to remove the star from each file individually.
I do not particularly enjoy looking at dark mode during day time. If you could add a simple toggle like this, it would be very helpful: • Dark Mode • Light Mode • System Dark Mode can remain the default though.
