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Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows(Windows 10 or later) Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Enterprise Installer (32 Bit) Enterprise Installer (64 Bit) Enterprise Installer…
I'm on Dropbox 254.4.2518 on Windows 10 and I can't update to any newer version. Every time I manually try to install a newer version, it fails with error code -1073741819 and the message "Installation failed with an unknown error." I've tried installing multiple newer versions using the standard installer, the full…
I have a paid account. I went back & forth with dropbox CS and their answer ended up being (after many technical tries): "we'll let you know when we have a solution"! I use windows 10 on 1 desktop, and windows11 on a laptop. Both don't work. I have no Right-click options. I can't decide what folders are in the cloud and…
We are pondering if we should bring Dropbox sync to the Overleaf Community Edition. For the use-case with under 50 dropbox users per server, we don't see any problem. But what is with the bigger server with > 50 dropbox users? Does every server admin need to submit the Production Status request for their own server? And if…
Please bring back the one-click starring feature. Placing the star button immediately under the image—rather than inside a secondary menu—saves time and improves the user experience.
I have a Plus plan with 2GB and Dropbox help says to click on my initials, select settings, and then select billing. When I select settings, THERE IS NO billing on the resultant page. Have looked everywhere. Not sure what to do.
Hello, My Acer laptop displayed an Acer Jumpstart offer for 100 GB of Dropbox storage free for one year. I created my Dropbox account through the offer shown on my Acer laptop. However, after creating the account, my Dropbox Basic account only received 2 GB of storage, and the 100 GB Acer promotion was not applied. I have…
I just purchased an upgrade from 2 GB to 2 TB. I received a receipt through the website that I had upgraded. I received email from PayPal as part of the transaction. When I attempt to upload a file bigger than 2 GB, Dropbox says I've exceeded my limit of 2 GB. I did not receive an email from Dropbox that confirmed the…
Hello everyone, I am experiencing what appears to be an account synchronization issue between the Dropbox website and the Dropbox Desktop application. My account Dropbox Basic Storage earned through the old referral program. Website correctly reports 9.25 GB total storage. Current usage: approximately 7.05 GB. The problem…
I'm trying to upload a QuickBooks backup file to Dropbox, something that I do regularly, and the upload window is just showing "waiting" and not doing anything. What's happening here?
Previously, Dropbox allowed video preview even when an account exceeded its storage limit. I would like to request that this behavior be restored. Video preview is a basic viewing feature that lets users access content they have already uploaded. Disabling it does not increase the effectiveness of storage limits—it only…
On the upload list on the website, it shows all uploads or completed uploads, but there's no filter for the files that have not completed being uploaded. It would be great to only see the files that are currently being uploaded or waiting to be uploaded. I suggest an additional filter option labeled “Incomplete” or…
it would be awesome to be able to access Replay from the mobile app or create a separate Dropbox Replay app.
When viewing a PDF within Dropbox, I am constantly running into the issue where me attempting to scroll or pinch-zoom results in the sideways-swipe action being triggered, which moves to the next PDF in the folder. Please consider reducing the sensitivity of this gesture or removing it entirely. I emailed support and they…
