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Previous owner deleted themselves and now I can't even add them back because I don’t have ownership. How do I get ownership of my Dropbox that someone else created?
For the last two days I've been unable to upload photos through the Upload Photos option. Although I have lots of photos on my phone I just see a blank screen. Before yesterday I always saw all the photos I'd taken grouped by day so I could just click a day and upload all photos I took then. I can still upload them through…
Application Affected Dropbox Device mac studio Operating System/Browser (if using the web) macOS 26.4 Beta 1 Dropbox App Version (if using the app) 241.4.4853 Question or Issue Dropbox is crashing since I installed macOS Tahoe 26.4 (Beta 1) this morning. The errormessage is: DYLD_LIBRARY_PATH: Nonecwd: '/' real_path='/'…
I paid for Dropbox Basic Extra (52 GB) and received the payment confirmation email, but my storage space has not updated and my account still shows as full. The payment was completed via SEPA debit. I already tried logging out and back in, and checking storage settings. Can a moderator check whether the extra storage was…
Hello. I need help recovering access to our family Dropbox account. I recently closed the email address registered to the Dropbox account, and I am now unable to log in because Dropbox sends a verification code to that address which no longer exists. I am the account holder and can confirm any details needed. I am not…
New Macbook here, upgrading from a 2019 Intel-based system; used Migration Assistant and everything seems fine. I'm getting a bunch of these warning pop-ups: Support Ending for Intel-based Apps This version of "DropboxUpdater" will not open in a future release of macOS. Learn how to update to an Apple silicon version. I…
I can’t remember if it was a beta release or not, but I definitely had access to Dash some time last year. I briefly played around with it (on the web, chrome extension, app) then forgot about it. I’ve been trying to figure out some collaboration workarounds on other platforms using features that are available in Dropbox,…
I use Dropbox for a single file transfer once per week. On the first attempt for this week I get an error message "You've hit the limit of invites for today. Try again later". Trying again at a later time only provides the same error message. Its kind of annoying that this is happening at all. Is there any quick fix I can…
Just updated my newish Windows 11 computer for the first time in months and new Dropbox files were added. Oddly, they're available offline even though I believe I set them to not download automatically but oh well. I assumed I could manually set them to online only. But I see no option for offline folders or files to be…
Dropbox Desktop app on macos 248.4.3576 stopped syncing with error message "Reconnecting to the Internet. This may take a moment". I tried: - restarting the mac - removing all apps that may interfere - tailscale, VPN, firewall, etc. - connecting via LAN or via WiFi - reinstalling Dropbox Nothing worked so far. Google Drive…
Would be amazing open some markdown files and have option to see the reader view not just the raw file.
Please add the option to color label single and multiple folders on web. Thanks!
Please bring back the one-click starring feature. Placing the star button immediately under the image—rather than inside a secondary menu—saves time and improves the user experience.
Please can file names update to reflect the new file added to the version stack, manually having to update the file name is time consuming and open to errors. Please replicate what frame.io do - it's so much more logical
In explorer integration, dropbox places all the actions at the top-level menu. For those of us who have a large menu already, this is an unnecessary clutter. It would be great to have a single menu item for all dropbos actions, so that the actions will open in a sub-menu.