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I'm struggling with Dropbox and my hard drive. When I open Windows Explorer, on the left window (Navigation Pane), I see: Dropbox, iCloud Drive, iCloud Photos, This PC, and Network. The Dropbox folder contains all files I expected to see there. Now when I open "This PC" and then C:\users\******\Dropbox, that second Dropbox…
It would be very helpful to have an option to delay automatic camera uploads. Right now, photos are uploaded immediately, which means I often have to delete unwanted photos twice – first on my phone and then again in Dropbox. A delay (or temporary queue/“review before upload” option) would make it much easier to sort and…
I'm on a Mac and my files are saving locally and syncing to the cloud perfectly, but all of a sudden they are not appearing in my recent items. I have quit Dropbox and restarted it. I have also logged out of the account and logged back in. It reindexed but the problem remained. Any advice would be hugely appreciated. Thank…
I am trying to add a recovery email address, but I get to the point of entering the verification code that is emailed, I get an error message stating “Something went wrong. Please try again.” as soon as I type the last number.
Hi, I'm from Malaysia (Asia Region) is there any personal plan which has storage like 100/200/500GB as offered in the Dropbox|Lenovo partnership? I'm interested to get more storage but not like 2TB plan which is too much for my usage.
The directory changed on the MAC seemingly. Files missing, not in deleted or activity. They are a ghost. Was able to open my PC without internet and still have them, paused Dropbox sync turned on the internet again and tried using a Dropbox link from a missing file (these are Adobe Illustrator .ai files) but got a "we have…
Received the above warning on 23 May and removed the affected file. However, my file sharing is still restricted. Please review my account and provide instruction to remove the restriction or next steps.
I'm a sysadmin and some of our users utilize dropbox. dl.dropbox.com for sharing files. dl.dropbox.com will eventually serve a file, but on any attempt, it could take 30 seconds or longer. Sometimes, it will just time out before dropbox serves the file. I have tested this on another network with the same result. Notice…
I am waking up to find that a VERY IMPORTANT folder has been deleted from my dropbox. I have to assume it was operator error, although I have no idea how or why that happened. I was unaware of the dropbox backup feature, which I will begin using immediately. In the meantime, is there ANY WAY with dropbox's help that those…
I recently had large data (1.4TB much more than the limit for my account) stored in my Dropbox folder. This folder is created and the data were shared by my coauthor. Now, both of us don't see the shared folder because we decided to remove the folder to save storage charge. But I still see the warning sign saying I am…
When I share a folder with someone outside my company by sending them a link the column that displays the file name is really narrow. File names are truncated, forcing the user to hover over each file to read the full name until they find the one they want. (And causing us to use absurdly short file name to avoid the…
It's very cumbersome to navigate across the old versions in the history of a file that is very frequently changed. For instance, the history of a text note edited in an application that uses auto-save (e.g. Obsidian) will look like this: (it's actually even longer, I had to cut the middle part!) While saving a copy often…
Hello Dropbox Team, When we generate a link in Dropbox, it is usually very long. I would appreciate it if you could provide an option to shorten the link or allow users to customize it by choosing their own preferred words instead of the default long URL. Currently, there are external websites that offer this feature, but…
When I searched for this, I found this suggested several months ago for the purpose of Raspberry Pis. That suggestion was closed for inactivity. I had been using Dropbox in my Linux virtual machines on Mac with Intel processors for quite a long time. I just got my first Mac machine with Apple Silicon and was so…