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Title: Dropbox image viewer resets to 100% zoom when moving to the next image I am experiencing a new problem with the Dropbox web image viewer that did not occur previously. I use Dropbox to review and share large numbers of photography images. When I open a folder and click on the first image, it displays correctly using…
I'm on Dropbox 254.4.2518 on Windows 10 and I can't update to any newer version. Every time I manually try to install a newer version, it fails with error code -1073741819 and the message "Installation failed with an unknown error." I've tried installing multiple newer versions using the standard installer, the full…
My Work Dropbox contains a reparse point named STUDIO GILLIS-MOORE Dropbox. Is this an expected artifact of a Team Space migration, or is it an unintended legacy reparse point that should be removed? There appears to be a duplicate nested folder. cd can enter the folder. ✅ dir /AL lists it. ✅ It doesn't appear as a…
I'm implementing a server-to-server batch integration using the Dropbox API v2 with OAuth 2.0. I'm using token_access_type=offline to obtain a refresh token, and calling grant_type=refresh_token before each batch run to get a fresh access token. I have two questions that I couldn't find clearly documented: 1. Refresh token…
I run the Dropbox desktop app on a Dell Inspiron 15 3530 laptop under Windows 11 Pro. I recently installed a program and gave its link the same permissions (total access for myself and INTERACTIVE) I give my other apps. However, this app's link refuses to sync. I've clicked the Dropbox icon (with its current red flag) and…
I recently built a new computer and took my old SSD which was only used for Dropbox files and connected it to my new computer. After doing this, its been stuck on indexing for days. I first saw it stopped indexing due to a corrupt file, so I removed it and indexing moved along from 157,177 files to 157,076 files. Since…
Dear Dropbox Support, I am writing to report a serious issue with my Dropbox account. Over the years, I legitimately increased my free storage from the original 2 GB to approximately 10.8 GB through Dropbox's official referral program and promotional bonuses. This storage was earned fairly and was displayed on my account.…
Title: Account shows 9.12 GB of 9.25 GB used, but all files, photos and deleted files are empty Hi there, I'm having the same issue as the thread "Dropbox is saying I've used up all my quota when I haven't" from @GaHe , so wanted to raise my own case in case it helps the investigation. My account is on Dropbox Basic and…
Hello Dropbox Support Team, I am writing to request your help recovering files that were deleted from my account more than 30 days ago. Unfortunately, I only discovered the deletion recently, after the standard retention period had passed. The files are irreplaceable family photos, most of them stored in a folder named…
I had about 40gb of files, and thought deleting the dropbox app would free up space and stay on my dropbox online. Instead, it deleted everything on my desktop that I have had no luck trying to recover. And when I went onto my dropbox account online, those files were also not there. I thought deleting the app on my laptop…
I manually upload my photos from my iPhone using the Dropbox app and once a batch is uploaded, I manually have to find the same set of photos on the iPhotos app to delete them. There should be an option to “delete after upload” in the dropbox app. note: I am not talking about the automated camera upload (sync) option.
Many professionals rely on Finder's Date Modified column to quickly identify active projects. Currently, Dropbox desktop updates or metadata refreshes can cause thousands of folders to receive the same "Date Modified" timestamp, even though the folder contents have not changed. This effectively wipes out one of the most…
Recipients that are CC'd automatically receive a confirmation email that a document has been completed. However, if you select the option that all recipients receive a pdf copy attachment once completed they receive a double email. One saying the document has been completed and another with the attachment. The settings do…
I have a closed group of radio stations, and we share .wav files. It's legal under radio licencing. Our file names are not descriptive (database generated 6 digit key). The meta data field "title" and perhaps "length" as optional columns would be superb. I can see this same request being helpful for photos.
It's very cumbersome to navigate across the old versions in the history of a file that is very frequently changed. For instance, the history of a text note edited in an application that uses auto-save (e.g. Obsidian) will look like this: (it's actually even longer, I had to cut the middle part!) While saving a copy often…
