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Facial recognition would be a useful tool in Dropbox. My Dad recently died and I had to quickly find photos of him for the funeral. I used Google Photos for this which has a photo recognition function but I have more photos in Dropbox so would have liked to have been able to search through my Dropbox files too.
Hello, I have a couple machines on my work Drobox account. One of them needed to get updated from Windows 10 to Windows 11 so I had a reputable computer shop do a full install. They backed up my Dropbox data but when i got the machine back I had to install the Dropbox app. The new install seemed to work fine and I saw a…
For the last week or so the dropbox menu that appears when right-clicking has disappeared (file transfer, make available offline, etc). I'm on Tahoe 26.6.2 and the legacy version of dropbox. I've tried…. Turning off Adobe Core Sync - made no difference Reinstalling Dropbox - worked until I turned on my laptop the next time…
I have a Dropbox Basic account with 2 GB of storage. Dropbox currently reports that I am using approximately 2.4 GB. The storage breakdown shows approximately 454 MB of Regular files and 1.9 GB of Backup. I previously had Dropbox Backup configured for an SSD/external drive. I deleted those backup jobs through Manage…
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows(Windows 10 or later) Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Enterprise Installer (32 Bit) Enterprise Installer (64 Bit) Enterprise Installer…
I am trying to get help with a major dropbox issue and the technician on the phone has asked for a series of screenshots. I tried to give him what he asked for but I called back and apparently it wasnt exactly what he wanted. I suggested that we do a screenshare (like we have done in the past) and it would be way easier to…
Not realizing what I was doing I logged out of dropbox on my computer. After logging right back in, dropbox made me pick a different location on my machine. Why would it do this? Now I have dropbox in two different locations on my computer… I've been using dropbox for almost 10 years, but the amount of quirky issues I've…
Since August 31, 2026, when logging in after a fresh boot the Dropbox client asks me to connect my account before it can begin syncing. From what I can tell, the client starts normally, but about 20 seconds later it relaunches itself as /opt/dropbox/dropbox /corruptdball, recreates ~/.dropbox/instance_db/hostkeys,…
Note: This is not about the preview pane that appears when you tap on a file name. It is, however, about the persistent empty preview pane that appears each time you launch the app, regardless of where you are in Dropbox, before you tap on anything. This has made using the app in vertical (portrait) challenging—read:…
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes including the following: Features in this update: Account switcher now shows an email tooltip on avatar hover for easier account identification. Fixed in this update: Fixed an issue where users could occasionally see…
If a file is open when you mark it online-only, the eviction fails permanently and silently. There is no way to see which files failed and no way to re-trigger them, so on a large account they accumulate until a substantial part of the disk is held by files the user already told Dropbox to remove. In my case 1.39 TB. The…
If you have a husband and wife that need to sign a document this would not be possible with the current configuration.
I don't understand how this is not a feature yet + I've seen it be mentioned many times around this forum and the internet. We NEED a way to customize the photos tab. Currently, it's just everything in your Dropbox account!! Having family photos and random pixelated development assets show up next to each other is…
This vital feature seems to have disappeared. When sending time sensitive or otherwise important files, part of the reason we use Transfer is that we are automatically notified that the recipient has downloaded the files. I understand it can be set case by case, but when we are doing this regularly, it seems like an…