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I haven’t used my Dropbox in years. Don’t want it, don’t need it. I’m now a pensioner and cannot afford another years subscription when I’ve asked for it to be cancelled last year after copping another payment taken from my credit card. You’ve just take e another $184.67 AUD, I want a refund please. How can this be…
Dropbox Plan Plus Do you have access to the email linked to the account? Can only receive email, not send, but takes a long time to come through. Are there any devices connected to your Dropbox account? PC Question or Issue I am trying to transfer my account over to my new gmail e-mail address, but I get error message…
I'm running Dropbox (paid personal account) on Windows 10 (version 10.0.19045.7291) and the right-click context menu has completely disappeared from Windows Explorer. The sync overlay icons (green checkmarks etc.) are still showing correctly, but no Dropbox options appear when right-clicking files or folders. Here's…
Hi everyone! Theresa here, you may have seen me or I may have written within your thread before. I always love seeing the different ways people make Dropbox work for them, so I wanted to open this up to you all… how does Dropbox fit into your day-to-day workflow? Are you using syncing to keep everything up to date across…
I'm reporting a UI bug in the Dropbox iPad app involving the split-panel document viewer. This appears to be a regression of an issue previously reported by other users back in 2019. EXPECTED BEHAVIOR: Open a document in the Dropbox iPad app so that it appears in a split view: a smaller panel on the left and a larger panel…
Hello. Today, I sent a referral invitation to a family member, who is a brand-new user setting up a fairly new computer that has never had my personal Dropbox account installed on it. His account is currently logged into the desktop client on this machine. However, my referral dashboard has marked this invite as…
We use Dropbox to share files in a group. Recently a user found after editing a spreadsheet that they could not upload it to their Dropbox folder (using a Windows script they had used successfully for years). Unfortunately, instead of asking for help they spent some time trying to sort the problem out themselves, including…
Opening the "right-click actions" opens a new window, which keeps resizing on its own - its right and bottom borders just keep slowly moving and moving, eventually moving past the screen size (there doesn't seem to be a limit). And the resize border is inactive, so you can't even resize it back. The forum is, of course,…
Recipients that are CC'd automatically receive a confirmation email that a document has been completed. However, if you select the option that all recipients receive a pdf copy attachment once completed they receive a double email. One saying the document has been completed and another with the attachment. The settings do…
I have recently bought a lenovo laptop. When I navigated through the vantage app, I saw an option to claim 100gb for 90 days. When I clicked the redeem option, a dropbox installer was downloaded. I used that to install dropbox and logged in with my account , but didn't get the 100gb space. My account never had a premium…
In a world full of .git files, AIs running around touching things, and media/storage/blob files that are 100gb each, having a "single auto-fire" sync with no visibility is archaic. Let us SEE our sync Let us STOP our sync completely (not pause) Let us TRUNCATE our sync (if I am stuck on letter "d" in the alphabet, surely…
Hello, I'm a graphic designer with more than 15 years of workload, This obviously equates to extreme filesizes. I was disappointed to learn that Dropbox don't offer a package for single users over 3TB. I work solely and require more cloud space and don't want to have to upgrade to a 'per user' plan as this isn't cost…
I have a closed group of radio stations, and we share .wav files. It's legal under radio licencing. Our file names are not descriptive (database generated 6 digit key). The meta data field "title" and perhaps "length" as optional columns would be superb. I can see this same request being helpful for photos.
Many companies prohibit employees from generating their own Dropbox account, which is needed to comment on the files. So I'd love to have a way for people to put their email and just add comments.