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Hello, I would like to request a manual review of three referral bonuses that were marked as ineligible. The referred accounts are: «removed» All three accounts were created through my Dropbox referral link. Each account used a different email address and was installed on a different computer. One of these referrals was…
on Windows 11 25h2 from time to time i'm getting these errors when starting Dropbox via a delayed launcher console script, and the only solution so far is to just wipe manually the bin folder and reinstall Dropbox (without uninstalling). Dropbox is installed in user scope, not machine scope and I think this happens…
My Dropbox organization was a mess. I had 4 folders setup for organization: Projects Areas Resources Archive They were previously designated Available Offline. I moved a bunch of online-only files into those folders, and they became available online. Is this the behavior that is supposed to happen? If so, how are we to…
I referred so many of my friends to Dropbox using the referral link. They created account for the 1st time using the link. Their email showed up in the referral list. For some it says, waiting for install, for others it says ineligible. Lost approx. 5GB of space because of this, showing same for 10 different friends. It…
I have a new Mac and am trying to retrieve my Documents folder from my old Mac in Dropbox backups. It does not appear in the Dropbox app on my new Mac but i can see it on my old Mac. How do I get these across to the new computer?
Every time I add a new file to a folder that has already been made "available offline," there is a cloud icon indicating that the folder is not fully available offline. Assuming this means the new file is not fully in sync. Is there a way for a new file to be automatically available offline when it's put into a folder that…
After a Windows update yesterday the Dropbox icon on the left sidebar in File Explorer has lost its drop-down menu and is no longer navigable. Clicking on it does nothing, either. It's now much more difficult to access my Dropbox files, I have to go to my User folder, from there to my Dropbox folder and so on. This…
Where do I start? I have a list of problems, bugs, and useless "customer support". I have had Dropbox for years no real problems so figured I'd try Dropbox Fax. It's been a nightmare! First, I was overcharged for my subscription and the fax gives me nothing but ERRORS repeatedly! Second, I cant get a HUMAN to help me to…
This discussion was created from comments split from: Create, Upload, and Share FAQs.
I don't share much very often, and this was quite a surprise! I have no idea what content has caused this, how can this be fixed ? You don't give me any option to contact support, so all I can do is whinge about it in public on this forum. What has violated Dropbox's Terms of Service ? How can I correct this ? If I can't…
I have been a user for well over a decade. I could not find a place to post bugs… Memory leak:
Dear Dropbox Team, I would like to suggest that you create a dedicated two‑factor authentication (2FA) app for both mobile and desktop. What would make your solution different from existing authenticator apps is the ability to store a secure backup of the 2FA secrets directly inside the user’s own Dropbox account. This…
It would be great to have an option for admins to manage folder follow settings for users. Currently users need to unfollow folders individually to stop receiving folder notifications. A bulk option or admin controlled notification setting could be helpful for larger organizations.
I am a developer. I keep my software in my Dropbox. When am actively working on my software, I make lots and lots of little changes. These files get saved many times throughout the day. This leads to many revisions. And when I am sure things are working, I commit the changes to GIT. And GitHub. When I realize I have gone…
It would be very useful to have a feature that allows users to search for all folders shared with a specific person. Many Dropbox users (like myself) have hundreds of shared folders with dozens of collaborators. Currently, if I want to find all folders that a particular user has access to, there appears to be no way to do…
