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Add a Recovery Email to Your Dropbox Account for Easy Access and Extra Security
Hi everyone! We’re excited to share a new feature that makes it easier to stay connected to what matters most in Dropbox - your files, memories, and important work. Over the years, we’ve seen many people come to the Community after getting locked out of their Dropbox. We know how frustrating that can be. You can now add a…
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Dropbox Basic: Quick Solutions to Common Issues
Your Dropbox Basic account makes it easy to organise files, manage folder and keep your digital life running smoothly. You’ve probably heard us mention it once or twice …and for good reason. In this post, I’ll walk you through how to get the most from Dropbox Basic and share simple solutions to some of the most common…
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What your Dropbox Community Level Means
Just become an Explorer? Known around here as Helpful? Or maybe you’ve hit Legendary status? If any of that sounds like you, you’re already moving up through the Dropbox Community levels. What are levels? Levels are a simple way to show how active and experienced you are in the Dropbox Community. They help others quickly…
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Unable to delete account/cancel subscription
I seem to be unable to delete my account in any way and believe i may have also created a buisness account by accident instead of a personal account. I am new to dropbox created my account this month with the basic plan (free) version and want to cancel it/delete my account as I am no longer in need of dropbox. However i…
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Thoughts on improving file sync performance and usability in cloud storage platforms
With recent updates and platform improvements in cloud storage services, I’ve been thinking about how usability and sync performance can be further optimized for users who work with large files and multiple devices. In my experience, issues like delayed syncing, file conflict handling, and cross-device consistency are…
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We're making some changes to the Dropbox Community
Hi everyone, Over the past few years, you’ve shared feedback, ideas, and questions that help shape how this community supports you. We’ve been listening closely - and as a result, we’ll soon be moving the Dropbox Community to a new platform designed to deliver a better, more seamless experience. We’re just a few days away…
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We’re live - welcome to the new Dropbox Community!
First off, a huge thank you for your patience while we made these changes. We know things may have felt a little quiet (or different!) during the transition, and we really appreciate you sticking with us. 💙 📣 We’re excited to welcome you to the new and improved Dropbox Community - now with a fresh foundation that will help…
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Can a Dropbox shared link created in 2024 show a 2026 upload date?
Hello, I would like to ask about how Dropbox shared links and file metadata work. I received a shared Dropbox link from another user. When opening the file information, both the upload date and the last modified date show April 1, 2026 at 9:01 AM, and the two timestamps are exactly the same. However, the sender claims that…
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Potential issues with Tahoe 26.5 and Dropbox?
Just curious if any has experienced issues with Dropbox after upgrading to Tahoe 26.5?
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I'm getting a startup error for the desktop app on my Windows computer.
As the title suggests, upon opening Dropbox, I am prompted with this error: This occurs when Dropbox attempts to register the Windows Cloud Files filter during startup. I've uninstalled Dropbox, checked my firewall, everything. Nothing seems to have fixed it. Upon opening the error message: bn.BUILD_KEY: Dropbox…