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What your Dropbox Community Level Means
Just become an Explorer? Known around here as Helpful? Or maybe you’ve hit Legendary status? If any of that sounds like you, you’re already moving up through the Dropbox Community levels. What are levels? Levels are a simple way to show how active and experienced you are in the Dropbox Community. They help others quickly…
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Determine storage consumption of offline files in MacOS
I'm trying to work out how to determine the storage consumption of offline files among files that are on-line only. Over time I will hide directories to conserve local storage but also selectively sync files and directories that I want to maintain locally among files and folders that are online only. It's this latter case…
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Where is the URL to send an email to support?
this is sad that dropbox.com has removed the emil URL to send an email to support why was this done?
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Folders show 427 MB storage used but DB still says 5.64GB of 2.25GB NOTHING seems to fix
Hi, I deleted a large file to reduce my DB back to the basic subscription size and it persists in stating I am over the limit. The 4 remaining folders are only 427.16 MB. I don't have any shared files and my computer hasn't been linked (DB says) 5 years. I only want to access through the web portal. That said, I did delete…
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Dropbox persists I'm over the space limit and I can't delete the desktop app.
Every time I open my computer, I get a warning saying I am over my storage limit. It says I am 3x over my storage limit, but when I follow the prompt to delete files, there are no files remaining in my Dropbox. In addition to that, I cannot delete dropbox so I stop getting this warning— It keeps saying it is open, but it…
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Can I back up my computer folders after moving the Dropbox folder to another drive?
Users C Drive is low on Space. There is another D Drive installed that has more than enough space. When I attempted to just move the Dropbox folder, it told me it couldnt because the Backups were on a different Drive. So I stopped backups of the folders (Desktop, Documents, Downloads), Did what I needed to do to move them…
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A "Preparing to move to ..." error keeps showing up on my macOS 26.4 (File Provider).
(Kind of amazed that I today can't find anything when search on Preparing to move [to] … Can't believe I'm the only one having this problem. ) Been using Dropbox since 2010 and it has had it's ups and downs and definitely feel it has worsened user experience since Dropbox changed to Apples file-provider services in…
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Improve Dropbox Sign Template Management
Hey everyone, we’ve been using Dropbox Sign for a while, and as our template library has grown, template management has become one of the biggest pain points for our team. We have dozens of templates for different purposes and teams on our account and at that point the current experience starts to feel really limiting. It…
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Migrate/Redeem Reward Points from the Advocates to the New Deeto Community Account/App
Hi, @Neal it's nice to meet you. I'm in the process of migrating from our previous Advocates to the new Deeto Account/App. Thanks for the new experience. I managed to log in to the Deeto Account and was in the process of updating my Profile details when I realized my previous Rewards (4785) on the Advocates portal hadn't…
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Are you enjoying the new Dropbox Community experience?
First off, a huge thank you for your patience while we made these changes. We know things may have felt a little quiet during the transition, and we really appreciate you sticking with us. 🤩 We’re excited to welcome you to the new and improved Dropbox Community, now with a fresh foundation that will help us move faster,…