Get help with third-party integrations from the Dropbox Community.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Why does this integration need access to all files and folders in my Dropbox? Apps like Microsoft Office request full access to my Dropbox when connecting. Quick Guide * Go to Dropbox…
Drop box should have editor or allow users to open outllok msg and similar files from dropbox . Microsoft outlook app is available and one can be view there but it does not connect to dropbox
Hi, I am attempting to uninstall Dropbox, which is a managed package, from our Salesforce org because Dropbox will no longer support its Salesforce integration. I was able to successfully uninstall the package in a sandbox environment; however, I am unable to do so in Production due to an Apex class dependency. After…
Application Affected Files App on iOS 26.4 Device iPad Air 2026 Operating System iOS 26.4 Dropbox App Version (if using the app) 466.2 Question or Issue When I go to files app, under Dropbox it shows Syncing with Dropbox paused. This is only happening on my iPad Air 2026, it works fine on my iPhone and iPad gen9. Same…
Application Affected Dropbox and Adobe InDesign Device iMac M3 - 2023 Operating System/Browser (if using the web) MacOS Tahoe 26.3.1 (a) Dropbox App Version (if using the app) 244.4.6580 In advanced, I'm sorry for my long text and spelling errors) I have a shared Dropbox with my colleges, and I work from home. Earlier this…
Hi everyone. From my end, it's still showing the very same problem. Eeeeevery time I try to access any office file in Dropbox, this annoying pop up appears... Is there any way to stop this? And no, I don't want to relate my Onedrive account to Dropbox account. Thanks.
Application Affected (Dropbox) Operating System/Browser (if using the web) (Windows 11) Dropbox App Version (if using the app) (244.4.6580) Question or Issue Since the recent update a folder which contains some excel files is missing some of the data from the excel file since it was updated on Mon 23rd March 2026. Some…
I have the same Quick Look symptoms as Dropbox Finder Integration Flickering on macOS 26.2, but with some stuble differences. My problem is persistent across restarts of Mac OS and the suggested fix did not work, nor are there any pending cloud syncs. * Integration Affected: Quick Look * Device: Mac Mini M2 Pro running…
Hi All, I've been following the Boxifier threads as I'm not having much luck emailing the support team directly. Christine at Boxifier has been helping me on and off since June of last year but Boxifier has not worked for me since then, yes I have the new cloud sync problem. Last I heard from Christine was right before the…
Hello! I've been using the Handy Diary app for 6 years, and I've been constantly backing up my data. However, yesterday I ran out of storage space, so I purchased a 2 TB plan and deleted all my old backups. However, the backup process is not working. There are no errors, but the app displays a message saying "Try again…
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