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Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Large Dropbox downloads keep failing (website) * Downloads of large files or folders via web repeatedly fail or end prematurely. Quick Guide * Switch to the desktop app with selective…
This discussion was created from comments split from: I need help when uploading files to my account. Lost connection..
I'm having an issue where an Excel file isn't displaying all characters when viewed within Dropbox. Certain letters and numbers (for example, "A" and "4") don't show up in the cell — the only way to see the full, correct content is to click the cell and check the formula/content field, which does show the right value. Some…
Request: Please restore separate sorting options for folders and files in the Android app. In previous versions, I could keep folders sorted by Name while keeping files inside folders sorted by Modified date. In the latest Android version (421.0), there is only one sorting option that applies to both folders and files.…
I have two identical phones. In one of them, when I select a photo to view I can then continue to scroll through all the photos in the folder. On the other phone when I open a photo it is the only one to view so there is no scrolling available
Title: Dropbox image viewer resets to 100% zoom when moving to the next image I am experiencing a new problem with the Dropbox web image viewer that did not occur previously. I use Dropbox to review and share large numbers of photography images. When I open a folder and click on the first image, it displays correctly using…
I store many PDF files in Dropbox, including invoices, utility bills, and personal documents. I'm looking for a simple folder structure that makes everything easy to find. How do you organize your files?
This is mostly a bug report (unless I've overlooked something obvious), as I couldn't find a better place to report it. When using the Firefox browser on my Android phone, I am unable to access my Dropbox files (via https://www.dropbox.com/home ), because almost immediately I get a full-screen pop-up offering a free trial…
My old external 2TB hard drive crashed. I need to download all the files (about 1.6TB worth) I have online (in the Cloud) down to my new external hard drive. I'm not seeing an easy way to do that. I would appreciate any help. Thanks much!! Scott
As the title suggests my Dropbox account has a lot of backup files However, I cannot seem to download it all. When I try to download it from the website: The website https://help.dropbox.com/organize/restore-dropbox-backup-files suggested to download the application on a system and then I will be prompted to restore a…
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