Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Dropbox account suspended for excessive public-link traffic I get this message: “Public links have been temporarily suspended for generating excessive traffic” on shared links. Quick…
This discussion was created from comments split from: Remove "Log in or sign up" Popup when downloading from a shared link.
For the last two days I've been unable to upload photos through the Upload Photos option. Although I have lots of photos on my phone I just see a blank screen. Before yesterday I always saw all the photos I'd taken grouped by day so I could just click a day and upload all photos I took then. I can still upload them through…
Hi, can you explain to me why I receive (and it happened 2 times) access requests from strangers to my private files?And possibly how to remedy this problem so you don't receive any more... Thank you very much...
For some unknown reason my camera uploads is turned off and when I go to settings to turn it on it does nothing. Not that long ago it was so easy for me to upload onto dropbox from my phone and now I can't upload any photo's. it won't upload automatically and manually I can't upload it either. Any help is appreciated.
For some reason now, I’m getting an error message trying to share a file or folder from my Dropbox. I have the Basic account and therefore no support from Dropbox. I have tons of files I need to have access to share or to be able to recover them and move to a friendlier service. Any help would be greatly appreciated.
When I try to share a file it says that I have had too many invites today; wait 24 hrs. and try again. I have not shared any that day and when I wait 24 hours I get the same message.
My desktop folder for Camera Uploads is corrupted. I cannot view nor access photos from my laptop. What is the best way to condemn that folder and create a new one to synch with all the photos I have in the cloud (they are all viewable via the web app). I have rebooted my compuer. I restarte the DB app. Only the Camera…
My Dropbox is full (1.99 GB / 2 GB), but I have no files. There is a shared file/folder that shows a 404 error and I cannot remove or leave it. I cannot add it (storage full), cannot delete it, and no options are available. It seems like a ghost shared folder is using all my space. Can someone from Dropbox support fix this?
I’m using a MacBook Pro M1 with macOS Tahoe 26.1. Since the update, Dropbox is not syncing. I’m unable to make files that are stored in the cloud available offline. Is there a solution to this?
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