Get answers to your questions, connect with other Dropbox Community members like you, and discover how to get the most from Dropbox.
Do you have a question about Dropbox? Get answers here.
Learn more about Dropbox products with tips, tricks, and advice.
Explore the full potential of Dropbox with tips, tricks and discussions.
Have you got an idea for Dropbox? Share your idea here or vote on other ideas.
Find out all about the Dropbox Community.
Hello, My Dropbox account shows 243.46GB used out of 303.5GB, but the folder sizes in my All files view add up to roughly 1GB or less. Folder sizes as shown on dropbox.com: Folder "수익화프로젝트": about 37MB Subfolders of "개인 사진영상": Camera Uploads 510MB+, 2026 296MB+, 2025 142MB+, 2024 132MB, others under 3MB That leaves about…
I have used Dropbox for many years with no problem. Recently, I have had the following problem on my PC. If I try to delete a file in a Dropboc subflder with WIndows Explorer, it hangs, reporting "Preparing to recycle from Dropbox". WIndows Explorer deletes files in the normal way if they are NOT ina Dropbiox folder. In…
Starting from a fresh install of Dropbox (after a fresh install of macOS Sequoia), I'm experiencing a major Dropbox problem: Initially all my Dropbox files are absent So initially Spotlight thinks there are no files, so the entire Dropbox file structure is invisible This means I can't search for a file I have in mind …but…
My subscribed benefits include a fax-receiving number. But I keep failing to get one regardless of the US state and area code I pick. Please assign a US fax-enabled number to my account, Wyoming preferred. If Wyoming is unavailable, any other state supporting fax reception works. This is urgent for me.
If I pause for a certain time, it does not resume after this time. See screenshot - paused until 10:15 but it is already 10:18 (and leaving it much longer doesn't make it start) This used to work, and there was a previous report from 2025 ("Pause Sync" does not automatically restart on my Windows device. - Dropbox…
The Problem:When uploading multiple files via the web browser interface, users currently have no way to set a custom order or prioritize which file gets uploaded first in the queue. Real-Life Context & Use Case:As a filmmaker and long-time Dropbox user of 15 years, sending heavy footage directly through the browser is a…
Searching for a term I know is in the filename returns thousands of results, pictures, spreadsheets, anything but the file that includes the search term in its name. "Most relevant" puts dozens of the most obscure matches at the top of the search. It is always a frustrating experience to search for a file that I know has a…
I'm trying to open a shared Dropbox folder from work however Dropbox says I have no storage. However I have ZERO files in my storage of 2 GB. What is the problem here?
"Hello Dropbox Team, I sent a referral link to my Mom. She mistakenly signed up and logged in using my computer first, which triggered the system to mark the referral as 'Ineligible'. However, she has now moved her account to her own unique computer and verified her email address. Could a moderator please look into this…
I'm running Dropbox (paid personal account) on Windows 10 (version 10.0.19045.7291) and the right-click context menu has completely disappeared from Windows Explorer. The sync overlay icons (green checkmarks etc.) are still showing correctly, but no Dropbox options appear when right-clicking files or folders. Here's…
It looks like you're new here. Sign in or register to get started.