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I recently reduced to a free account and deleted a few hundred GB of files. On my MacBookPro (M1, OS26.6.2) I cannot fully clear the delted files, almost 20GB remain after a week and multiple attempts to delete them. A few files have been listed as not being able to be cleared (perhaps from shared folders) but thousands of…
Download Notifications Hi, I’ve noticed that for some time now, download notifications for Dropbox Transfer have been disabled by default. Previously, they were always enabled by default. Sergio Tahoe 26.7 Dropbox Beta Build 272.3.3697
I have deleted all my photos from Dropbox now and it's still saying I am out of storage space. Any ideas why? Thanks.
I recently bought a new M4 MacBook running Tahoe 26.5.1. I've been having a lot of syncing problems with Dropbox. I had an existing 70 GB of data on my previous computer, and the first thing I did was try to sync on the M4. It took about two days for the sync to finish and for the green circles to appear next to all files…
I am using the dropbox mobile app version 490.2.2 an facing the following error when trying to open any file: "SSL error, it is not possible to establish a safe connection with the server". I have tried to reinstall the app, restart the phone, but nohting works. I have an iphone 17 iOS 26.6.2 Thanks a lot
This discussion was created from comments split from: Beta Build 272.3.3697.
We are experiencing an issue where changes made to Excel files stored in Dropbox cannot be uploaded/synchronized from Excel for iPad. The same issue is occurring simultaneously at multiple remote locations. Here is what we have observed: The issue is occurring simultaneously at multiple independent locations. All locations…
Hello, I recently invited a friend to join Dropbox using my referral link. They successfully created a new account, verified their email address, and installed the Dropbox desktop app on their computer for the first time. However, the referral status in my account is now marked as "Ineligible". We did not violate any…
Hey Dropbox Peeps: If you have this problem, it's a killer. Found this link/solution that for whatever reason is not being posted in responses to other posts with this issue. Regardless, THIS WORKS:) https://community.dropbox.com/en/discussion/comment/857734?utm_source=community-share#Comment_857734
Hello Dropbox Support Team, I am experiencing a critical issue with one of my important Excel files named "LKRT.xlsx", which has been securely stored in my Dropbox folder for years. This file is password-protected, and I have been using the exact same password for years without any issues. However, after the recent…
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