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Hi, I got a Referral Thanks email today from an address I don't recognize. In my account it shows that it was done in 2012, which is strange, as I do not remember giving out my referral URL and would have no reason to. There is no unusual login, device, or unauthorized file access that I can see. Are people able to put in…
I'm not able anymore, from my iphon 13, to share a copy of a file. This was possible before, few weeks ago, and from the same account is possible from my daughtre iphon. Already updated and re installed the app. Any tips?
I have a Dropbox Advanced account with the Replay add-on. Our projects typically have multiple stakeholders. We want to create one folder with assets that multiple parties can see and reply to but they can't see each other's comments. Our team needs to be able to see all of them. I'm seeing directions through Gemini that…
In simple steps how do I see the files in the dropbox so I can delete those I choose?
Dropbox Desktop app on macos 248.4.3576 stopped syncing with error message "Reconnecting to the Internet. This may take a moment". I tried: - restarting the mac - removing all apps that may interfere - tailscale, VPN, firewall, etc. - connecting via LAN or via WiFi - reinstalling Dropbox Nothing worked so far. Google Drive…
I have been locked out of my account, my phone died and while the number is the same, I don't have access to the 2 Factor Authentication app, I was using Microsoft Authenticator. However, I was never prompted to setup a backup code, which support told me should have been emailed to me. And while I know I set up a backup…
Hi Dropbox team,I’m using the official Dropbox MCP endpoint with Claude Cowork:https://mcp.dropbox.com/mcpThe OAuth connection works correctly. Claude can authenticate and the WhoAmI/account check succeeds.However, Dropbox file/folder operations fail with this error:API Error: 400{"type": "error","error": {"type":…
Good day, Out of nowhere, my shared links are not accessible anymore and upon logging into my account, I found the following error while trying to share anything "We’ve interrupted your sharing activity. For details or to contact support, read our help center support." I had a similar false-positive error message about 3…
I set up Dropbox on my new MacBook Pro laptop (running Tahoe 26.4.1) , and it's only showing files saved or edited through mid-2023, when there have been many, MANY changes since then. When I view my Dropbox folder online, it only shows the same files through mid-2023. However, my old laptop is still has all of my old…
All of the PDF files that I have saved have turned into .INC files. Opening them seems to indicate that they are encrypted now as they are just gibberish text files. My Norton Small Business Security is telling me that "We prevented your connection to previews.dropbox.com because is it a dangerous webpage. Threat category:…
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