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"Your files are up to date" not showing recent files or changes. This is from the popup when clicking the dropbox icon on the Win 11 status bar. It shows only changes from yesterday and older. When I add or delete something to dropbox, the change happens in the filesystem and the icon briefly shows the blue circular update…
I'm a sysadmin and some of our users utilize dropbox. dl.dropbox.com for sharing files. dl.dropbox.com will eventually serve a file, but on any attempt, it could take 30 seconds or longer. Sometimes, it will just time out before dropbox serves the file. I have tested this on another network with the same result. Notice…
I'm trying to improve how I organize my files in Dropbox and was wondering how others manage their structure for long-term use. As storage grows, it becomes harder to quickly find old files, so I'm curious whether people prefer organizing by projects, dates, clients, or file types, and how they handle naming conventions to…
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Logged into free Dropbox account but still paying (two-account confusion) I've ended up in a Basic account despite having an active paid subscription on another account. Quick Guide *…
Dropbox tech support SUCKS, with that said, I have two accounts. Is it possible to merge them into one account? If so, how do you do that? Thank you
I'm running Dropbox (paid personal account) on Windows 10 (version 10.0.19045.7291) and the right-click context menu has completely disappeared from Windows Explorer. The sync overlay icons (green checkmarks etc.) are still showing correctly, but no Dropbox options appear when right-clicking files or folders. Here's…
I'm on a Mac and my files are saving locally and syncing to the cloud perfectly, but all of a sudden they are not appearing in my recent items. I have quit Dropbox and restarted it. I have also logged out of the account and logged back in. It reindexed but the problem remained. Any advice would be hugely appreciated. Thank…
Hello everyone, We're experiencing a recurring issue with Dropbox on macOS that affects several users at our company. For several months, some users have been randomly losing folders selected for Selective Sync. Without any apparent action on the user's part, many folders previously selected for sync become unselected and…
First off, a huge thank you for your patience while we made these changes. We know things may have felt a little quiet (or different!) during the transition, and we really appreciate you sticking with us. 💙 📣 We’re excited to welcome you to the new and improved Dropbox Community - now with a fresh foundation that will help…
(Mobile) When I view images.. And then to next image file, always have filename & some info on top & bottom side. When scroll to next image, I don't want to see the filename & info.. But it does not going to next image without these info..
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