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https://www.dropbox.com/.well-known/apple-app-site-association only includes /home and not /home/* so links to personal files do not open in the Dropbox app but rather system browser which is really annoying. Please support it.
Hi everyone, I am writing this out of sheer desperation and hoping a community moderator or support agent can look into my case. In January 2026, my Dropbox Plus account was downgraded/closed. I was honestly unaware that the subscription had lapsed, but the account is deeply important to me because it contained years of…
Hi, everyone! I have been experiencing an issue with Dropbox since September 1, 2026. We use Dropbox on four different Macs to access and work with the same files. Since September 1, the “Make available offline” and “Make online-only” options have completely disappeared from the Finder right-click menu. Our current setup…
I sent a referral to my son , he followed all the steps but it is marked as ineligible. He lives im my house and we have the same Wifi network How to resolve?
Hi - I am a long time Dropbox user and just referred my girlfriend. She used the link to register using her email address, and she installed the desktop app on her own laptop but the status of the extra storage for my referral says "Ineligible". We do live together and are on the same network, but she has her own computer…
Hi, I recently moved my existing Windows installation to a new PC by cloning my Windows SSD. Windows boots normally on the new PC and my files are accessible. Dropbox, however, will not start. I can open my existing Dropbox folder normally in Windows Explorer, and my files are still there. I can also see the Dropbox…
Hi everyone, I moved several files into a shared Dropbox folder, but the other members still see the older version and some new files are missing. My Dropbox app shows that syncing is complete. Is there a way to force the shared folder to refresh, or should I remove and re-add the folder? I’d like to fix this without…
Hi everyone, I'm reaching out because all of my files have suddenly disappeared, and I urgently need to recover them. I was on a Dropbox Plus plan 5 years ago, but didn't renew. I logged in today and found all my files gone. Oddly, the folder structure remains, but there are no deletion records in my event history or…
I’m thinking about changing my current Dropbox plan. Will my existing files, shared folders, and links remain available after changing the subscription, or do I need to move or back up anything first?
I recently upgraded my account to Standard. Since then, I there is a constant irritating pop-up from Dropbox which says "Can't sync Dropbox account". It says that some files are being used by other applications. But I've closed everything. Even rebooted - TWICE. It's still there! Won't go away. BTW, when I upgraded, there…
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