The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Can’t link/pair two Dropbox accounts I'm trying to add a second Dropbox account (e.g., personal and business) but receive an error. Quick Guide * Sign into one account via the Dropbox…
This discussion was created from comments split from: I can't download my Dropbox files no matter what I try.
I come again with to ask for an option to remove Dropbox entries from Window's context menu. The reason is I am visually impaired and I must use tools to have greater fonts showed in my screen. I must use also the magnifying glass and other availability resources. Then the 7 (seven!) context menu options that Dropbox has…
Operating System Windows 11 Question or Issue I would like to remove the Dropbox context menu items from my right-click context menu as I do not use them and they clutter up my menu. How do I go about removing them?
this is sad that dropbox.com has removed the emil URL to send an email to support why was this done?
I'm at a loss on how to get back all the files I trusted as safe with Dropbox. The system logged me out, probably after a restart. I clicked the pre-filled information to log back in. Except that was to an old account that I forgot about and had not used in about 10 years. The system stated "you already have a Dropbox…
I’m trying to change my email address. The instructions I found says to go to my initials in the right hand corner, but there’s nothing there. Also settings don’t have an option either. Any help? Thanks, JakesMom
My password wasn't accepted when trying to access my account recently. Instead, I was asked to set a new password meeting DropBox's more stringent requirements. Well and good! Anyway, I did as asked but then found myself with a new account and all my files missing! Fortunately, I have back-ups; just as well, but I…
Dropbox Plan Plus Do you have access to the email linked to the account? Can only receive email, not send, but takes a long time to come through. Are there any devices connected to your Dropbox account? PC Question or Issue I am trying to transfer my account over to my new gmail e-mail address, but I get error message…
Dropbox Plan Plus and also Free Payment Method Card Question Issue I used to be able to log into my work account (Plus) and my personal/free account on the dropbox app. Now, I can only log into the Plus account or the Free account but not both. Why?
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