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Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Can’t link/pair two Dropbox accounts I'm trying to add a second Dropbox account (e.g., personal and business) but receive an error. Quick Guide * Sign into one account via the Dropbox…
I'm at a loss on how to get back all the files I trusted as safe with Dropbox. The system logged me out, probably after a restart. I clicked the pre-filled information to log back in. Except that was to an old account that I forgot about and had not used in about 10 years. The system stated "you already have a Dropbox…
I uploaded my logo and background, first they clash bad and second the logo is skewed when i share anything, I can not remove or edit them, any help on this?
this is sad that dropbox.com has removed the emil URL to send an email to support why was this done?
My organization is a new Business subscription user. I have started to send invitations to staff to access DropBox. They accept the invitation but they are not converted from "invited" to "active" status, even after 4 days. They are also not being asked to setup a password, etc. when they accept the invite. Is there…
I’m trying to change my email address. The instructions I found says to go to my initials in the right hand corner, but there’s nothing there. Also settings don’t have an option either. Any help? Thanks, JakesMom
I come again with to ask for an option to remove Dropbox entries from Window's context menu. The reason is I am visually impaired and I must use tools to have greater fonts showed in my screen. I must use also the magnifying glass and other availability resources. Then the 7 (seven!) context menu options that Dropbox has…
My password wasn't accepted when trying to access my account recently. Instead, I was asked to set a new password meeting DropBox's more stringent requirements. Well and good! Anyway, I did as asked but then found myself with a new account and all my files missing! Fortunately, I have back-ups; just as well, but I…
Operating System Windows 11 Question or Issue I would like to remove the Dropbox context menu items from my right-click context menu as I do not use them and they clutter up my menu. How do I go about removing them?
Dropbox Plan Plus Do you have access to the email linked to the account? Can only receive email, not send, but takes a long time to come through. Are there any devices connected to your Dropbox account? PC Question or Issue I am trying to transfer my account over to my new gmail e-mail address, but I get error message…
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