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I'm in the EU and legally here we have 14days to retract when we order something online, wether it's goods or plans. I did suscribe for a dropbox plan but almost immediately cancelled. I did the refund request same time. That was about a week ago. Not sure why it's only now i see their "reply" which says like "before…
Hello Forum Members, I have a project where I receive public URLs of files, and I need to save these files to a specific folder structure in Dropbox. The folder structure in Dropbox should be organized as follows: Parent > Year (dynamic) > Month (dynamic) > Number tokens (dynamic). I'm wondering if it's possible to achieve…
I'm running Dropbox (paid personal account) on Windows 10 (version 10.0.19045.7291) and the right-click context menu has completely disappeared from Windows Explorer. The sync overlay icons (green checkmarks etc.) are still showing correctly, but no Dropbox options appear when right-clicking files or folders. Here's…
Hi Community Team & Dropbox Support, I am requesting urgent intervention for a critical data loss incident. My support case (Case ID: Ticket #26492100) has been ignored by the assigned agent for over 3 days, leaving me with no resolution. This is NOT a manual deletion issue, but a severe server-side sync/index bug. As…
Hello Dropbox Team, I am urgently asking for help from a Dropbox employee, not just community advice. I have been using Dropbox for many years and stored my personal photo archive there, including irreplaceable family memories dating back to 2003. I received the email warning that my Dropbox Basic account exceeded the…
Hi there, I saw other users also had this issue. I uninstalled dropbox from my PC and am now trying to reinstall it. No matter what I try, I get the following: I've tried all different things from the web and advanced install and all.. Nothing works.. Any ideas???
This code works great with small ones when saving small files. But it does not save large ones of about 5mb in size. Why does dropbox saver not save files larger than 5 MB when creating a link via reader.readAsDataURL(blob) $(".LinguoKey_1w_DropboxExportProgressButton").click(async function () { const localStorageData =…
Hello everyone, I am experiencing what appears to be an account synchronization issue between the Dropbox website and the Dropbox Desktop application. My account Dropbox Basic Storage earned through the old referral program. Website correctly reports 9.25 GB total storage. Current usage: approximately 7.05 GB. The problem…
My dropbox version 262.4.3183 on Windows 11 is stuck with indexing 54 files… Please advise Thanks
We commonly use US letter (8 1/2 x 11), Legal (8 1/2 x 14), and Ledger (11 x 17)) sized documents in our everyday operations. Dropbox Sign squishes everything into a letter size document and the file is permanently distorted into letter size, as seen both in downloads and printing. We are being forced to utilize a…
I switched machine the other day and waited for Dropbox to sync a bunch of files, then I started working. But I forgot that rules.dropboxignore was not synced. I had read the doc a while ago, created it with meaningful rules, it was fire-and-forget. I noticed that some files started getting synced like…
In a world full of .git files, AIs running around touching things, and media/storage/blob files that are 100gb each, having a "single auto-fire" sync with no visibility is archaic. Let us SEE our sync Let us STOP our sync completely (not pause) Let us TRUNCATE our sync (if I am stuck on letter "d" in the alphabet, surely…
Recipients that are CC'd automatically receive a confirmation email that a document has been completed. However, if you select the option that all recipients receive a pdf copy attachment once completed they receive a double email. One saying the document has been completed and another with the attachment. The settings do…
Right now the pieces of a single project live in different corners of Dropbox: the parent folder holds the assets, comments sit on individual files, and file requests are managed from a completely separate section. There's no single view that shows the state of one project. The idea: a "Project" container that lets you…
