Get answers to your questions, connect with other Dropbox Community members like you, and discover how to get the most from Dropbox.
Do you have a question about Dropbox? Get answers here.
Learn more about Dropbox products with tips, tricks, and advice.
Explore the full potential of Dropbox with tips, tricks and discussions.
Have you got an idea for Dropbox? Share your idea here or vote on other ideas.
I have plenty of Dropbox storage, and none of my folders get downloaded to my phone. Phone storage being full is the reason I want Camera Uploads to work, so that I can delete the uploaded photos off of my phone and have more space there, but it doesn't work until I make room on my phone first. Why?
Hi everyone, I'm comparing different Dropbox plans for a small business based in Ireland, and I'm trying to estimate the total cost before upgrading. I understand that VAT depends on the account type and billing country, but I'm looking for a simple way to calculate the final amount in advance instead of doing it manually…
g
I'm running Dropbox (paid personal account) on Windows 10 (version 10.0.19045.7291) and the right-click context menu has completely disappeared from Windows Explorer. The sync overlay icons (green checkmarks etc.) are still showing correctly, but no Dropbox options appear when right-clicking files or folders. Here's…
New phone reinstalled app. Organised folders by name Files within folders organised by name Changed order so files are organised by date modified Folders now become organised by modified date I am now longer able to organise folders by name and files within by modified date and keep it that way. Any solution?
Hello, I've seen many posts on this forum about this bug, but Dropbox still hasn't fixed it or even acknowledged it. The Dropbox app on MacOS no longer keeps files downloaded apparently. I marked multiple folders to make available offline. This computer has been connected to the internet for months when it had time and…
There are MANY similar questions in the community about this, but none answer the problem: I can't get files to download local on my machine. Environment :macOS 26.5, latest Dropbox downloaded and installed, Dropbox has Full Disk Access Steps to reproduce: In the Finder, select a file that is Online Only Right click → File…
Hello everyone, I am experiencing what appears to be an account synchronization issue between the Dropbox website and the Dropbox Desktop application. My account Dropbox Basic Storage earned through the old referral program. Website correctly reports 9.25 GB total storage. Current usage: approximately 7.05 GB. The problem…
Hi everyone, I’m running into a frustrating issue and hoping someone here has experienced this or knows how to fix it. When I try to share a specific file from my Dropbox, I get a popup error that completely blocks me. The exact message says: Can't share file We’ve interrupted your sharing activity because your files might…
When viewing a PDF within Dropbox, I am constantly running into the issue where me attempting to scroll or pinch-zoom results in the sideways-swipe action being triggered, which moves to the next PDF in the folder. Please consider reducing the sensitivity of this gesture or removing it entirely. I emailed support and they…
Many companies prohibit employees from generating their own Dropbox account, which is needed to comment on the files. So I'd love to have a way for people to put their email and just add comments to files and folders I've shared with them via a link
I'd like to request updating the Dropbox Sign window to include an option to edit the Subject of the signature request. Right now it automatically renames the subject with the filename you are going to save the signed copy as. I like to add "SIGNED-" in front of the filename being signed so I can quickly at glance verify…
We commonly use US letter (8 1/2 x 11), Legal (8 1/2 x 14), and Ledger (11 x 17)) sized documents in our everyday operations. Dropbox Sign squishes everything into a letter size document and the file is permanently distorted into letter size, as seen both in downloads and printing. We are being forced to utilize a…
