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Whenever I use the app to move files I get the attached error. "Move failed." I haveI have reported this to S upport but I have not received any kind of a reply. Can anyone help me with this? I have cleared my cache and reinstalled the app several times and now i'm getting the same error on multiple devices with different…
Hello, on personal folder, the right click shows the full menu, but the business folder shows only "transfer a copy(business)" , how can i fix it show the full sharing options. thanks.
Dear Dropbox Community and Dropbox Support Team, I urgently need help recovering important personal photographs and archives that were automatically deleted by Dropbox. On 8 May 2026, I received an official email from Dropbox stating that my account had exceeded its storage limit and that Dropbox had deleted some files and…
I had a folder titled Knitting that had 27 folders inside of it with several hundred patterns in it. I don’t know where it went to and I cannot find it. On my iPad I see the Knitting folder and the 27 folders inside of it and they have the “download” arrows on them. However, when I try to download I just get a circle that…
Previously (read: last week and earlier): All Dropbox root directory folders were visible in Finder. Various subfolders (and subsequent levels deeper) were toggled for "online only" to retain storage space on the 2T drive. Within the past week: The Dropbox root directory is suddenly riddled with subfolders that…
Hello. I need to see what are the largest files on my dropbox. is there any tool any way to do this ? (in dropbox website without downloading ALL my dropbox files) thanks by advance
Uploading images or other files from Android phone to Dropbox via 'share to Dropbox Android app', the behavior used to be that the folder I navigated to and used for uploads would be persistent across sessions & days, unless I changed location on a subsequent upload. Now the upload target directory resets to the top level…
I have an old account associated with an ntlworld.com email address that no longer exists. I have the password and I have (amazingly) found the emergency codes. However there is nowhere to add the emergency code - I just get straight to the survey, which I can't get past as the account is so old. Surely if I have the user…
My Dropbox app (android) and Microsoft word app have been linked and working together fine. I had a file sync issue and simply disconnected Word from my Dropbox account in hope it'd solve it. Now when I try to link the two apps again, I get this error: It seems the app you're using submitted a bad request. If you'd like to…
Jag har försökt åtskilliga ggr. att uppdatera Dropbox för att kunna använda den, men inte lyckas. Den vill bara att jag skall uppdatera en gång till.
I really like that Camera Uploads renames photos with the date and time they were taken. I use the uploaded files as my originals, and the date-based names make them easy to sort and find. I would not want to lose that. The problem comes when I share photos from the phone with an AI assistant (an LLM), which I do often,…
Please add an option for Dropbox File Requests to automatically send a confirmation email to every submitter after a successful upload, whether they have a Dropbox account or not. Ideally, this would be a toggle the requester can enable per file request. We receive hundreds of submissions, and I receive almost that many…
The Problem:When uploading multiple files via the web browser interface, users currently have no way to set a custom order or prioritize which file gets uploaded first in the queue. Real-Life Context & Use Case:As a filmmaker and long-time Dropbox user of 15 years, sending heavy footage directly through the browser is a…
Hey, I would love for it to be a shortened shared link!! It would be awesome to have a personalized link but if it's too much to ask, at least make it shorter! It looks AWEFUL when sharing documents to clients OR to my boss!! It's sooo bulky, makes everything look very unprofessional. I've seen a lot of posts about this,…
I am currently able to view many programming language files (such as Python and Java) directly in the mobile app or web interface of Dropbox. However Kotlin files are not supported despite being plaintext files like Python and Java files. Please can this support be added? It should be a very quick fix as they are just…
