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Hey, I hope you're having a good week. I'm reaching out because I'm in a bit of a panic, i found out today that files gets deleted after receiving a notice email that i didn't see at the time. I'm on the Dropbox Basic plan, and i just realized today that they were gone, and after some digging found that the history says…
I recently upgraded from basic to plus and although it shows in my billingölan, I only have 2GB still. whats up?
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows(Windows 10 or later) Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Enterprise Installer (32 Bit) Enterprise Installer (64 Bit) Enterprise Installer…
"Hello Dropbox Team, I sent a referral link to my Mom. She mistakenly signed up and logged in using my computer first, which triggered the system to mark the referral as 'Ineligible'. However, she has now moved her account to her own unique computer and verified her email address. Could a moderator please look into this…
Hello, I have two questions about the response from the /2/files/upload endpoint when an expired access token is used. First, the top-level error field has the tag other, rather than expired_access_token. The expired_access_token value appears only as JSON-encoded text inside user_message.text, similar to the following:…
my question is: Is there any plan that is even cheaper than the normal basic plan of 2000 tb? It happens that I want to have more storage space, but the cheapest plan is still quite expensive. Is there an alternative storage plan, which is cheaper?
I am doing short term work for a client (1 month) and they have shared a folder with me that I will need to access and edit via dropbox, which I do not use for my business. I created a free account, and when attempting to access the folder, it prompts me to upgrade my account due to storage. Though, I am not the folder…
I am the tech lead for my church and I have people who take photos of services and events. I wanted to use Dropbox as a place where they could upload their photos and the Pastor and I could get them to use for our website and other multi-media uses. I personally upgraded to a 3TB plan so that I would have plenty of space…
I have 7.7GB of 22.5GB used in dropbox but dropbox says I have used 21.78GB, why?
our Updraft folder is Greyed out we cannot seem to access this folder Help, it contains website backups
In the Android phone app, after we move a file we are returned to the source folder. Some of us would prefer to see the destination folder after the move. There are use cases for both preferences. Please add an app setting called something like, "Folder after Move." The choices would be something like, "Show source folder…
When using the transfer app on Mac OS, it is much too easy too press command-q which will close the Transfer window but also it QUITS Dropbox. There should be a warning informing the user that they are about to quit the entire dropbox app/engine and offer instead to "close" the transfer window and/or hide it. There needs…
This vital feature seems to have disappeared. When sending time sensitive or otherwise important files, part of the reason we use Transfer is that we are automatically notified that the recipient has downloaded the files. I understand it can be set case by case, but when we are doing this regularly, it seems like an…
We have Dropbox business and have just over 1 TB free. But since we only have 6 TB in total, I have to see a FALSE message EVERY time I log in: "Storage will be full soon Based on current trends, your team is expected to run out of storage soon. Consider adding space to prevent workflow disruptions." I am a programmer. I…
Una vez que un proyecto se aprueba en Replay y tenemos la versión final, sería genial poder moverlo directamente a una carpeta específica dentro de Dropbox. Esto sería similar a la funcionalidad actual que nos permite subir proyectos directamente desde una carpeta de Dropbox a Replay, pero en sentido contrario.…
