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In addition to syncing many files with my Mac, I need to offload at least 100GB of large projects so I can make more space on my hard drive. I know a tag "online only" allegedly exists to allow you to do this in DropBox but I have never seen it, no matter how much I right click, neither using the DropBox desktop app or the…
I had an older MacBook M1 configured with two external drives that were successfully backed up using Dropbox Backup. The backups completed and had been working perfectly for several years automatically updating with any new data. Today I migrated to a new MacBook M4. The same two physical drives are connected, with the…
Hi, I need some help. I haven't used Dropbox in a while, and I received a notice indicating that I need more storage on my free plan. It seems that Dropbox has deleted some files, including my wedding photos, which are very sentimental to me. :( If I upgrade to a paid plan, will I be able to restore the lost files? I'm…
I deleted a bunch of folders long time ago. At the time I had some business account. I thought I had downloaded the files locally, but now I realized some of them were not synced and now I only have 0 kb versions of those files on my harddrive and I can't find them on Dropbox.com Anyone has any idea on how to retreive them?
Hi - I am a long time Dropbox user and just referred my girlfriend. She used the link to register using her email address, and she installed the desktop app on her own laptop but the status of the extra storage for my referral says "Ineligible". We do live together and are on the same network, but she has her own computer…
Hi everyone, I'm running macOS 26 Tahoe (26.5.1) with Dropbox 256.4.3790 and I've lost all sync status badges in Finder. Posting here because I've spent time diagnosing this and want to share what I found. The problem: In legacy mode (garcon/FinderSync extension), the badges simply don't appear. After investigating, I…
our Updraft folder is Greyed out we cannot seem to access this folder Help, it contains website backups
I ran out of space on my Dropbox account so I downloaded all photos to a memory stick and then deleted them off of Dropbox. But it is still saying I am out of space and I can't get past the message. Any ideas. Thanks.
Hi When I try to share a file, I receive this message - "Couldn't complete share. We’ve interrupted your sharing activity. For details or to contact support, read our help center article." I've tried all the recommendations and help center articles - I think that Dropbox’s automated security system has flagged my account…
I run a small local service business where we deal with a lot of job-related photos and documents. Each job can have before-and-after photos, customer details, estimates, invoices, and other files that need to stay organized. I’m looking at ways to keep everything easy to find without creating a complicated folder…
We have Dropbox business and have just over 1 TB free. But since we only have 6 TB in total, I have to see a FALSE message EVERY time I log in: "Storage will be full soon Based on current trends, your team is expected to run out of storage soon. Consider adding space to prevent workflow disruptions." I am a programmer. I…
Una vez que un proyecto se aprueba en Replay y tenemos la versión final, sería genial poder moverlo directamente a una carpeta específica dentro de Dropbox. Esto sería similar a la funcionalidad actual que nos permite subir proyectos directamente desde una carpeta de Dropbox a Replay, pero en sentido contrario.…
Why won't Dropbox tell me the names of what files already exist when uploading? That way I could go to the files, rename them, and upload them. Right now, my only choices are to randomly overwrite some file that could be important or not upload some file that could be important.
Hello, It would be nice to have a native virtual drive feature that allows all users in a team to setup a identical drive letter and use the same file paths. We can work around this by using the Windows "Map Network Drive" feature. However, the status icons and the Dropbox right-click menu are not available on the virtual…
Being a photographer and independent video producer, I shoot thousands thousands of photo and video files for clients. Once the projects are finished and approved, after a period of time, I delete the raw files because they are so huge and take up a great deal of storage space. After deleting these large raw files.…