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I am using the Dropbox desktop app on a Mac. Twice now, I have had files deleted out from under me, literally as I was still working on them in Word. In place of the filename, it shows up as a weird temp file. Once I closed it without realizing and thought I had lost the file completely, but was able to restore it by…
I have been unable to get Dropbox to allow the folder to be located on an external drive. I had it on a single drive and that worked fine, but that single drive failed, and it now cannot be located to one of the external RAID5 drives. Is there a work around for this?
Out of the blue I'm having the good old recurring problems with *.idlk files getting locked by Dropbox idiotically trying to sync them. It's been fine for a couple of years for me, until it came back all of a sudden now. I tried setting up Ignore rules in the Dropbox ignore file - to no avail. The program stupidly keeps…
Hi everyone, Theresa here from the Community team. A new school year is here, which makes it the perfect time to reset, get organised and maybe even discover a few new ways to use Dropbox. Whether you're a student, teacher, parent, or you're simply getting back into a routine after the summer, I'd love to hear how you use…
Note: This is not about the preview pane that appears when you tap on a file name. It is, however, about the persistent empty preview pane that appears each time you launch the app, regardless of where you are in Dropbox, before you tap on anything. This has made using the app in vertical (portrait) challenging—read:…
Suddenly on my mac (running 15.7.4) and dropbox 264.4.3421, several folders are showing as packages in finder. I can access the contents by right clicking and "show package contents", but that's a clumsy workaround to do often. All of my files are set to offline accessible and it's showing no sync issues. I've only seen…
hi, quick question on recovery of deleted photos because of full storage. I was not seeing the storage full emails as they were being sent to junk folder in my email. Also do not get on the app all the time but went to look at some photos today and seen they were deleted because of full storage. I am about 2 months outside…
I have been seeing over the past couple of months that people are experiencing the same issue, however, mine seems to have an extra annoyance. Over the past 2 weeks, drop box has been logging me out. Which is fine (surface level) but when I go to log back in, it says my username and password is wrong. I have had to change…
I was invited to share files on Dropbox. Dropbox won't let me upload the files as account os over the limit.
I want to copy a video from Android 16 to DropBox. I made the video using my prior Android 10 camera, and the file was transferred to my Android 16. I know the video is there because Google One shows it as a large file it wants to delete. BUT DropBox doesn't show the video when I try to + (add files). That is, I don't see…
A minority of users cannot provide a valid credit card for some time. It is annoying and not fair to expose those users who paid for their account to a constant and unremovable banner My subscription expires in 5 months, so I will see this banner every time I log into my account. Have you thought about how this feels for…
It's incredibly frustrating to only be able to tag files on the web version. Please add the ability to use them in the mobile app. It feels like such a basic feature that should have been implemented a long time ago.
Being a photographer and independent video producer, I shoot thousands thousands of photo and video files for clients. Once the projects are finished and approved, after a period of time, I delete the raw files because they are so huge and take up a great deal of storage space. After deleting these large raw files.…
This vital feature seems to have disappeared. When sending time sensitive or otherwise important files, part of the reason we use Transfer is that we are automatically notified that the recipient has downloaded the files. I understand it can be set case by case, but when we are doing this regularly, it seems like an…
Many companies prohibit employees from generating their own Dropbox account, which is needed to comment on the files. So I'd love to have a way for people to put their email and just add comments to files and folders I've shared with them via a link
