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Prioritize an entire folder to the front of the upload line!
I made a mistake and deleted my Dropbox account not realising that I must have set some critical folders to online-only years ago, and now they're gone. I don't recall setting them online-only but I think it's the only explanation. I did check that I had what I needed - the files looked fine in Explorer, but it seems that…
My Dropbox icon on the Windows task bar has recently disappeared. I have tried all the obvious solutions without success. One option suggested was to uninstall Dropbox and then reinstall from my account on-line. However, I cannot uninstall - the error message reports "uninstall failed." Dropbox is working OK and syncing…
Device iMac 2024 Operating System/Browser (if using the web) Tahoe 26.2 Dropbox App Version (if using the app) v241.4.4853 Syncing Status "Up to date" Question or Issue I recently set up my existing company Dropbox account on my new iMac. All the folders/files appeared to sync fine and I can open individual ones with no…
Hey, I usualy work and edit files on my PC with Windows 11 and somtime I work on the same files on my MAC. I noticed several times already that somtime when I open a specific excel file on my PC (didn't confirm on MAC or other files) that I'm missing data that I know I added. When I open file history on dropbox.com and…
Update: This feature is now live and available to all individual plan customers! Thank you to all our testers, and share your feedback with the team, we're still eager to hear from you! For years you’ve asked for a simple way to exclude files and folders from sync without using selective sync feature. We’re testing a new…
Why don't I have permission to update my username? Where can I do it?
I have had the basic plan for 10 years. On it are thousands of photos of my daughter since birth. I often access the app to just look at old pictures - last time i did this was about 2 months ago. But now the pictures/files have gone. Gutted. this is the only DB account i have. I have checked deleted items but nothing in…
My Dropbox organization was a mess. I had 4 folders setup for organization: Projects Areas Resources Archive They were previously designated Available Offline. I moved a bunch of online-only files into those folders, and they became available online. Is this the behavior that is supposed to happen? If so, how are we to…
I have used 1.37 out of 8GB of space in Dropbox, 6GB of which is from referrals. I have been sent a shared Dropbox folder to add to my Dropbox but it takes me to a new plan page with the message " Your account is almost out of storage". I don't know the size of the new file but likely to be far less than 1GB. Why is…
Many companies prohibit employees from generating their own Dropbox account, which is needed to comment on the files. So I'd love to have a way for people to put their email and just add comments.
The old UI had everything I needed, the new UI has less information and takes up even more of the screen! Please give us the button to switch back to the old UI back! You have the technology! Just give it back!
I can no longer open location for various file types in Explorer. I do not want to open them on dropbox.com. I want to find and open the files that are on my computer, that is why I am searching for them. Files now instantly open when clicking them instead of double-clicking. This is insanely obnoxious when you're…
It's very cumbersome to navigate across the old versions in the history of a file that is very frequently changed. For instance, the history of a text note edited in an application that uses auto-save (e.g. Obsidian) will look like this: (it's actually even longer, I had to cut the middle part!) While saving a copy often…
