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I have disconnected Dash, but it keeps reappearing. I do not want this application. How can I get it to finally go away?
Application Affected Dropbox Device Macbook Pro M5 Operating System/Browser (if using the web) Apple eTahoe 26.3.1 Dropbox App Version (if using the app) Latest offline and online installers Question or Issue The GUI for DropBox / menu bar icon are not available to use. The application is running according to the Activity…
for 2 years I have paid thousands of dollars for the business team version of Dropbox. It does not include access to escalation team and sadly after hours of my time - working to help Dropbox fix a default issue in their software to no avail! - I still cannot share a single file with anyone at anytime unless I pay for a…
Hi I added comments into a text file, saved it and uploaded the file into Dropbox on my PC. I can open Dropbox in two ways: taskbar > globe (1) etc. or taskbar > Folders (2) etc. When I open Dropbox (1): the file opens but without my comments. Going route (2): the comments are visible. Is this the way it should be? Is…
I have been using Dropbox for years. for the last year Dropbox disappears and fails to sync. The Icon in the taskbar disappears why is unknown to me. the sync stops and makes a mess of the workflow. Using Dropbox with AutoCAD, SketchUp, Rendering and other high end graphics software. this happens on a Windows 10 machine…
It's difficult to reliably view preflight (OPTIONS) calls in Chrome or Firefox, so I installed Fiddler to see what's going on.
Hi here! Please, help( The situation: i had a plus subscription for 10 years, but a few years ago it became impossible to pay dropbox in my country (in my regret 😞). But all this time it was possible to get access, look through and download my files from a cloud. But today i opened it and now there are only 8.5 gb of files…
Dropbox Plan Plus Are you a Team Member or Admin? Admin Do you have access to the email linked to the account? Yes Are there any devices connected to your Dropbox account? Have mobile but now logged out. Question or Issue: Ticket #26411114 Hello, I changed my Gmail account password and was then inadvertently logged out of…
I am on te Essentials plan. Living in The Netherlands. Using the Beta. Have the app downloaded, chrome extension and using dash.ai internetpage. The work a bit different... Before I could choose from models. Like gpt 5 or best or.. Since yesterday I cant choose models anymore. Why not?
How can I stop the search pop-up appearing every time I click on the Dropbox icon on my PC?
Dropbox Transfer only accepts 21 characters in the title (in the transfer widget not regular Dropbox sharing). It would be great if this can be expanded to more characters. Some companies that I send files to require specific words in the file names for versioning. ID, date, etc so file names become long. This Idea has…
Previously, Dropbox allowed video preview even when an account exceeded its storage limit. I would like to request that this behavior be restored. Video preview is a basic viewing feature that lets users access content they have already uploaded. Disabling it does not increase the effectiveness of storage limits—it only…
I’m a personal plan user and would like to request an AI assistant that can actively organize my Dropbox, not just search it. What I’m looking for is a chat-based AI that can understand the contents of my files and folders and: - Execute direct instructions (e.g. “Rename these files using this pattern”) - Propose…
Currently the maximum expiration for shared links is 1 year. Allowing for up to 5 years would be helpful. We want the links to expire eventually just for good hygiene, but for ongoing external collaboration we currently have to renew annually.
Please add a Dropbox setting to turn off browser notifications for file uploads on dropbox.com. I would like more granular notification controls so I can disable upload alerts or messages without turning off all browser notifications for Dropbox. This would make notifications less distracting while keeping other useful…