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Hi everyone, I need help urgently. My Dropbox account was disabled out of nowhere and all of my work files are stored in it. This is affecting my ability to work, so I'm trying every channel I can to get this resolved. Here is exactly what happened, in order: I used this account actively every single day. Then suddenly I…
Hello – How do I fix this? I am trying to sync dropbox.com with my laptop, but I have run out of space on the laptop. Dropbox.exe suggested that I free up space so it can continue to sync, but the issue is that the only place I can do that is to remove files from the dropbox folder, which is a non-started I when Into…
I have a personal account and a team account. The team account is hosted on my Mac running macOS Tahoe. When I try to log in to my personal dropbox the team account opens. How can I open the personal account?
Dropbox Plan Plus Do you have access to the email linked to the account? Can only receive email, not send, but takes a long time to come through. Are there any devices connected to your Dropbox account? PC Question or Issue I am trying to transfer my account over to my new gmail e-mail address, but I get error message…
I manually upload my photos from my iPhone using the Dropbox app and once a batch is uploaded, I manually have to find the same set of photos on the iPhotos app to delete them. There should be an option to “delete after upload” in the dropbox app. note: I am not talking about the automated camera upload (sync) option.
Title: Dropbox image viewer resets to 100% zoom when moving to the next image I am experiencing a new problem with the Dropbox web image viewer that did not occur previously. I use Dropbox to review and share large numbers of photography images. When I open a folder and click on the first image, it displays correctly using…
My Work Dropbox contains a reparse point named STUDIO GILLIS-MOORE Dropbox. Is this an expected artifact of a Team Space migration, or is it an unintended legacy reparse point that should be removed? There appears to be a duplicate nested folder. cd can enter the folder. ✅ dir /AL lists it. ✅ It doesn't appear as a…
Many professionals rely on Finder's Date Modified column to quickly identify active projects. Currently, Dropbox desktop updates or metadata refreshes can cause thousands of folders to receive the same "Date Modified" timestamp, even though the folder contents have not changed. This effectively wipes out one of the most…
I received this pop-up more than 24 hours ago. "Couldn’t complete share We’ve interrupted your sharing activity. For details or to contact support, read our help center article." I don't have any spam or copyright or phishing issues with the few folders and files that I shared with two different people. One of them is in…
Hello, For several weeks, the delete option work in a different way than before when delete button give a deleted files result. Now, the system ask to me for moving the files outside dropbok in a strange folder as you can see on the pics… it seems to be a hidden subfolder in the public folders ! Please can you tell me how…
Recipients that are CC'd automatically receive a confirmation email that a document has been completed. However, if you select the option that all recipients receive a pdf copy attachment once completed they receive a double email. One saying the document has been completed and another with the attachment. The settings do…
I have a closed group of radio stations, and we share .wav files. It's legal under radio licencing. Our file names are not descriptive (database generated 6 digit key). The meta data field "title" and perhaps "length" as optional columns would be superb. I can see this same request being helpful for photos.
It's very cumbersome to navigate across the old versions in the history of a file that is very frequently changed. For instance, the history of a text note edited in an application that uses auto-save (e.g. Obsidian) will look like this: (it's actually even longer, I had to cut the middle part!) While saving a copy often…