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I have two iPhones (12 & 16) and two MacBooks (M2 and M4). I was using Dropbox on everything but the iPhone 16. I was using Google apps or logins on all 4 devices. I was logged in through a VPN on one of the MacBooks. A short time ago I noticed that all my Google tabs in a particular browser were logged out. Then I noticed…
I've recently had a lot of trouble with PDFs that are visible in iPhone app and on the website but are not viewable in Windows 11 File Explorer (just get Microsoft Edge home page or a file-not-found error). I've done an inordinate amount of research and troubleshooting. While there is no apparent syncing, security setting,…
I have a folder that won't disappear no matter how many times I delete it. It pops back in for me, and for other users. This has happened before when someone on a Mac put a funny character in the filename, so the file wouldn't sync on my PC. However, that's not the case here. There are two empty folders in another folder,…
Hello, we have some clients that leave comments on files but often they forget to tag members of our team, so we don't receive a notification unless we subscribe to that specific file. Is there a setting somewhere that allows for global notifications for comments on files?
I have deleted all my photos from Dropbox now and it's still saying I am out of storage space. Any ideas why? Thanks.
Hi everyone, as every year, here we are again with the million-dollar question: is Dropbox ready for macOS Golden Gate? Has anyone already updated? How did it go? Thanks. 🤗
Jag har försökt åtskilliga ggr. att uppdatera Dropbox för att kunna använda den, men inte lyckas. Den vill bara att jag skall uppdatera en gång till.
Since August 31, 2026, when logging in after a fresh boot the Dropbox client asks me to connect my account before it can begin syncing. From what I can tell, the client starts normally, but about 20 seconds later it relaunches itself as /opt/dropbox/dropbox /corruptdball, recreates ~/.dropbox/instance_db/hostkeys,…
For the last week or so the dropbox menu that appears when right-clicking has disappeared (file transfer, make available offline, etc). I'm on Tahoe 26.6.2 and the legacy version of dropbox. I've tried…. Turning off Adobe Core Sync - made no difference Reinstalling Dropbox - worked until I turned on my laptop the next time…
I have a Macbook with 1TB and Dropbox with 3TB storage. Until recently I have used the webpage to access all my files but now have the dropbox desktop app installed. The desktop app shows only a few folders - how do I ensure it displays 100% of what's online?
There needs to be a way that senders can update the signer after a document has been issued for signature without canceling the entire request. A company's staffing change can cause hours of work to resend documents to new contacts. This is especially tedious if a document doesn't fall within the parameters of a template…
I freelance and have multiple clients with their own Dropbox accounts. After using Dropbox since 2014 I can quite honestly say the worst feature of Dropbox is that Shared Storage counts towards my limits: https://help.dropbox.com/storage-space/storage-space A few times, clients share their folders with me so I can pull…
Facial recognition would be a useful tool in Dropbox. My Dad recently died and I had to quickly find photos of him for the funeral. I used Google Photos for this which has a photo recognition function but I have more photos in Dropbox so would have liked to have been able to search through my Dropbox files too.
If a file is open when you mark it online-only, the eviction fails permanently and silently. There is no way to see which files failed and no way to re-trigger them, so on a large account they accumulate until a substantial part of the disk is held by files the user already told Dropbox to remove. In my case 1.39 TB. The…
If you have a husband and wife that need to sign a document this would not be possible with the current configuration.