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Dropbox Desktop app on macos 248.4.3576 stopped syncing with error message "Reconnecting to the Internet. This may take a moment". I tried: - restarting the mac - removing all apps that may interfere - tailscale, VPN, firewall, etc. - connecting via LAN or via WiFi - reinstalling Dropbox Nothing worked so far. Google Drive…
For the last two days I've been unable to upload photos through the Upload Photos option. Although I have lots of photos on my phone I just see a blank screen. Before yesterday I always saw all the photos I'd taken grouped by day so I could just click a day and upload all photos I took then. I can still upload them through…
I have a Dropbox Plus account that allows me to have 2TB, I've filled up 1.35TB and should still have 650gb but for some reason the web and my phone app both say my storage is full? Also with my account being Dropbox Plus I should have access to sending help requests and tickets etc. but they are all greyed out? Whats the…
Hi everyone — iMac M1, Dropbox sync works but Finder integration is gone. I first saw this on macOS Sequoia 15.5 and I’ve since updated to macOS Tahoe 26.1 with no change. Online-only files in my Dropbox folder show as 0 KB and download/open fine on double-click, but there are no Dropbox right-click options in Finder (no…
I use Dropbox for a single file transfer once per week. On the first attempt for this week I get an error message "You've hit the limit of invites for today. Try again later". Trying again at a later time only provides the same error message. Its kind of annoying that this is happening at all. Is there any quick fix I can…
The dropboxinstaller.dmg does nothing on my mac desktop os 26.
Hello I’m looking for a powerful solution to edit and manage my office data in the cloud. I have a lot of PDFs, spreadsheets, and text documents. Are there people who store their fairly private data—such as invoices, contracts, bank statements, etc.—in Dropbox? Everywhere I read that Dropbox scans and analyzes the data—and…
Hi, can you explain to me why I receive (and it happened 2 times) access requests from strangers to my private files?And possibly how to remedy this problem so you don't receive any more... Thank you very much...
Ok so I've used Dropbox for almost as long as its existed and recently due to frustration with the never finishing indexing bug I was forced to find out why this kept happening so I could prevent it. Bear with me on this long post but trust me its worth it, what I found was mind blowing and game changing. So our business…
Hi, I need help recovering a specific version of a file. The file itself (Chapter Capitalism &...Spain _ Working.docx, on my Desktop) still exists, but in its version history there is one entry from yesterday at 19:38 marked as "Deleted". This version was created when Microsoft Word for Mac showed a permissions error and…
Can we have notifications / live activities like this for Dropbox transfers / uploads, please? Instead there are large numbers of desktop of mobile notifications for X number of files being uploaded. This would be so much better - thanks in advance! I suggested this on X:…
A simple idea for power users who need it: check a box, and all automatically downloaded "Online Only" files will automatically get converted to "Available Offline." This new preference would enable power users to say "let me hold on to all those files dropbox downloads automatically until I decide to set them BACK to…
A lot of people own a personal NAS. A lot of people use Dropbox. So... A lot of people use Boxifier too. It would be great if Dropbox will integrate Boxifier features natively. That could even be a payable feature with a little add-on to "lower" plans and directly included in "upper" plans. No more pain about brokening of…
Setting file request locations are a burden. Right now, to change the location of stored file requests, it takes over a minute or so to locate the subfolder on our project directory. Even if it didn't take that long, we should be able to make a file request, from online sub-folder or using windows explorer for a windows…
Today, Dropbox does not gracefully handle running out of disk. It keeps going until it gets an error from the operating system that there's not enough space left at which point it's not even able to show you how much space it's using because there's not enough disk space for that to function. Ideally Dropbox would leave at…