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Hello, I am posting from a temporary account because I am completely locked out of my primary Dropbox Plus account. An unauthorized party enabled an authenticator app on my account without my knowledge. I was able to successfully reset my password, but I cannot bypass the 2FA prompt. I have no emergency backup codes, and…
Hello everyone, I am experiencing what appears to be an account synchronization issue between the Dropbox website and the Dropbox Desktop application. My account Dropbox Basic Storage earned through the old referral program. Website correctly reports 9.25 GB total storage. Current usage: approximately 7.05 GB. The problem…
Hello, I recently discovered that almost all my Dropbox files disappeared. My Activity log shows hundreds of entries saying "Dropbox Server deleted..." on March 27–28, 2026. I did not intentionally delete these files. The deletion affected years of work, including SketchUp projects, 3ds Max files, photos and documents.…
I have two separate Dropbox accounts that I use for the companies for which I am an administrator. The one larger account I access through the desktop app, but I have not found a way to include the second account in that app without mingling the two, which I do not want to do. I don't seem to be able to have a separate…
I have been using dropbox successfully in my W11 Dell Notebook for few years. Suddenly Dropbox stopped working. I have uninstalled it and tried to install it again. Nightmare! Cant install it and get the 1073741795 error code in every attempt. I have tried builds 266.3.3789 260.4.3183 260.4.2926 240.4.8493 of course using…
if I make a backup using the drop box app and subsequently alter or delete some of the files (still on my computer) , do they get altered in the backup? or as a backup a snapshop of the files at the time, and I will need a new backup regularly What is the relationship with files in my dropbox folder which are it seems…
I was syncing a large file to my dropbox folder on my computer for 8 hours. I paused the sync. When I resumed the sync, it started over from the beginning. Why didn't it resume from where it was paused? Thanks!
Hello. On July 31, I accidentally deleted my laptop's 'Desktop' folder, which was located inside the folder named '2Проекты' . After that, I successfully moved other heavy files out of Dropbox to free up my space, and my account is now clear (using only 195 KB). When I try to restore the 'Desktop' folder from Deleted…
it would be awesome to be able to access Replay from the mobile app or create a separate Dropbox Replay app.
Hello. I need some help regarding backing up my entire iPhone photo Gallery to Dropbox app’s Camera Uploads folder. It seems as tho doing it over the iOS app, if you have a big gallery to import, it takes a long time. does connecting my iPhone to a MacBook’s Dropbox Desktop app have a faster upload speed and it will make…
When viewing a PDF within Dropbox, I am constantly running into the issue where me attempting to scroll or pinch-zoom results in the sideways-swipe action being triggered, which moves to the next PDF in the folder. Please consider reducing the sensitivity of this gesture or removing it entirely. I emailed support and they…
Many companies prohibit employees from generating their own Dropbox account, which is needed to comment on the files. So I'd love to have a way for people to put their email and just add comments to files and folders I've shared with them via a link
I'd like to request updating the Dropbox Sign window to include an option to edit the Subject of the signature request. Right now it automatically renames the subject with the filename you are going to save the signed copy as. I like to add "SIGNED-" in front of the filename being signed so I can quickly at glance verify…
We commonly use US letter (8 1/2 x 11), Legal (8 1/2 x 14), and Ledger (11 x 17)) sized documents in our everyday operations. Dropbox Sign squishes everything into a letter size document and the file is permanently distorted into letter size, as seen both in downloads and printing. We are being forced to utilize a…
