Get answers to your questions, connect with other Dropbox Community members like you, and discover how to get the most from Dropbox.
Do you have a question about Dropbox? Get answers here.
Learn more about Dropbox products with tips, tricks, and advice.
Explore the full potential of Dropbox with tips, tricks and discussions.
Have you got an idea for Dropbox? Share your idea here or vote on other ideas.
For the last week or so the dropbox menu that appears when right-clicking has disappeared (file transfer, make available offline, etc). I'm on Tahoe 26.6.2 and the legacy version of dropbox. I've tried…. Turning off Adobe Core Sync - made no difference Reinstalling Dropbox - worked until I turned on my laptop the next time…
I need help from dropbox to fix this error … cause it is constantly reminding of this, but there are a lot of space free… How do I fix this problem?
Hi Dropbox Community Team, I need help recovering deleted files from my account. Since I am on a Dropbox Basic plan, I am unable to submit a support ticket through the standard help page. Could a Community Moderator please assist me in opening a support ticket so I can provide my file details to the support team? Thank you!
I deleted files out of my Dropbox 34 days ago when I was setting up my new computer. In the process of moving files around the drives became corrupted and now I cannot recover them from the physical media. Is there anyway to recover the few files that were hosted on Dropbox? I'm talking about ~10 text files that I was…
Hi, I recently moved my existing Windows installation to a new PC by cloning my Windows SSD. Windows boots normally on the new PC and my files are accessible. Dropbox, however, will not start. I can open my existing Dropbox folder normally in Windows Explorer, and my files are still there. I can also see the Dropbox…
Device iMac Desktop Operating System/Browser (if using the web) Sequia 15.6.1 / Chrome Dropbox App Version (if using the app) not using the app Syncing Status Up-to-Date Question or Issue I am not sure how long this has been going on. I tried to share a folder and I am getting the message, We've interrupted your sharing…
Hi everyone, I'm reaching out because all of my files have suddenly disappeared, and I urgently need to recover them. I was on a Dropbox Plus plan 5 years ago, but didn't renew. I logged in today and found all my files gone. Oddly, the folder structure remains, but there are no deletion records in my event history or…
I sent a referral to my son , he followed all the steps but it is marked as ineligible. He lives im my house and we have the same Wifi network How to resolve?
Whether you need a bit of help, or you want to share how you’ve made your Dropbox work for you, you’ll need to know how to post on the Community. There two ways to do that and they’re both pretty easy! Replying to a Conversation? The first way to post is to reply to a conversation. Scroll down to the bottom until you see…
They are visible on my Dropbox account when viewed in the browser, but are missing on File Explorer. Is this a sync issue? How do I get visibility of these files in Explorer?
https://www.dropbox.com/.well-known/apple-app-site-association only includes /home and not /home/* so links to personal files do not open in the Dropbox app but rather system browser which is really annoying. Please support it.
If not already done (?) please immediately shut the wide open door described by an IT security expert here: https://www.instagram.com/reel/Dc0zvFWMMSL/
Hi, I see the new beta testing AI feature that would put suggested fields into the document that I then need to double check to confirm their accuracy and still fill in any that AI missed. I can absolutely see the merit of auto-populating fields, and have been wanting this for years as it would be a massive time saver, but…
Reviving this closed ide which was very good!!! Two big suggestions, that are already commonplace out there with different online services: 1. Actually send invoices/receipts to the billing email address specified. I just found out from Support that invoices are only sent to the billing email address if the user is paying…
In the Android phone app, after we move a file we are returned to the source folder. Some of us would prefer to see the destination folder after the move. There are use cases for both preferences. Please add an app setting called something like, "Folder after Move." The choices would be something like, "Show source folder…
