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Since August 31, 2026, when logging in after a fresh boot the Dropbox client asks me to connect my account before it can begin syncing. From what I can tell, the client starts normally, but about 20 seconds later it relaunches itself as /opt/dropbox/dropbox /corruptdball, recreates ~/.dropbox/instance_db/hostkeys,…
I just bought a new M4 MacBook. I've been using Dropbox for years on a Windows computer and an M2 MacBook. But I can't get it to work on my M4 MacBook. The window stays stuck on "Syncing…" with no file count or time. I've tried restarting Dropbox, restarting the file provider service, checked that Dropbox had all the…
Hi, hoping someone can help or point me in the right direction. I'm on Dropbox Basic (4.75 GB limit including referral bonuses). I recently cancelled a paid plan and deleted files to get back under the limit, but around 60+ GB that landed in Deleted files pushed me back over the threshold. I then permanently deleted…
for me to contact about a very abusive support agent? Phone numbers? Email address? Thank you.
The bulk send feature is great to get the same document to a bunch of different people at once. However, it is real pain to only receive all executed docs once everyone has signed. Currently, I have to find the folder and download what has been signed. For efficiency, it would be more ideal to receive them as they have…
There needs to be a way that senders can update the signer after a document has been issued for signature without canceling the entire request. A company's staffing change can cause hours of work to resend documents to new contacts. This is especially tedious if a document doesn't fall within the parameters of a template…
Hi everyone, as every year, here we are again with the million-dollar question: is Dropbox ready for macOS Golden Gate? Has anyone already updated? How did it go? Thanks. 🤗
In the last year or so, every time I reboot my Mac Studio and log in, I instantly get the attached popup asking me to attach an already attached external drive. This never used to happen on my previous Intel iMac Pro. Going over the logs it looks clear Dropbox is trying to access the drive before it's been mounted by the…
For the last week or so the dropbox menu that appears when right-clicking has disappeared (file transfer, make available offline, etc). I'm on Tahoe 26.6.2 and the legacy version of dropbox. I've tried…. Turning off Adobe Core Sync - made no difference Reinstalling Dropbox - worked until I turned on my laptop the next time…
I freelance and have multiple clients with their own Dropbox accounts. After using Dropbox since 2014 I can quite honestly say the worst feature of Dropbox is that Shared Storage counts towards my limits: https://help.dropbox.com/storage-space/storage-space A few times, clients share their folders with me so I can pull…
Facial recognition would be a useful tool in Dropbox. My Dad recently died and I had to quickly find photos of him for the funeral. I used Google Photos for this which has a photo recognition function but I have more photos in Dropbox so would have liked to have been able to search through my Dropbox files too.
If a file is open when you mark it online-only, the eviction fails permanently and silently. There is no way to see which files failed and no way to re-trigger them, so on a large account they accumulate until a substantial part of the disk is held by files the user already told Dropbox to remove. In my case 1.39 TB. The…
If you have a husband and wife that need to sign a document this would not be possible with the current configuration.