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I'm running Dropbox (paid personal account) on Windows 10 (version 10.0.19045.7291) and the right-click context menu has completely disappeared from Windows Explorer. The sync overlay icons (green checkmarks etc.) are still showing correctly, but no Dropbox options appear when right-clicking files or folders. Here's…
Before asking, I've checked and there are other users' complaints about this issue (eg. It is REALLY ANNOYING to not be able to trust such data once files have been uploaded and makes one seriously considering other providers. Thanks.
I know this right-click menu has been an issue recently, but my thing seems a little different. First: I am running Windows 11 pro with Dropbox 269.4.4231 My issue issue is that the right click menu keeps disappearing. I saw on a previous thread a direction to install the latest stable version of dropbox, which I did, and…
At least 15 years with dropbox, I remmember I used to have more than 10 gb possible more than 15gb of storage with free account thanks to recommendations, missions, and other promotions that let me try and dropbox capabilities. Many years using 2tb plan I needed pause the cloud service. My surprise is that now I only have…
If you are in a hurry, the guide to the new AI is a pointless annoyance, as you end up killing and restarting a few times before skipping through to the end as fast as possible. When you have time to read it, the guide as gone. I did use the AI to help compose this message, but don't see it being of much use otherwise.…
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows(Windows 10 or later) Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Enterprise Installer (32 Bit) Enterprise Installer (64 Bit) Enterprise Installer…
Hello everyone, I'm looking for help troubleshooting a Dropbox desktop app issue that has now occurred on two different clients' Windows computers. Since both users have experienced very similar symptoms, I'm wondering whether this could be related to a recent Dropbox update, a Windows update, or a problem with the Dropbox…
Hi everyone, We are Dropbox Plus users and are facing a critical issue. Yesterday, we discovered that one of our collaborators accidentally deleted several shared folders containing business-critical documents on July 6, 2026. We understand that the standard recovery period may have already expired. However, due to the…
Since August 31, 2026, when logging in after a fresh boot the Dropbox client asks me to connect my account before it can begin syncing. From what I can tell, the client starts normally, but about 20 seconds later it relaunches itself as /opt/dropbox/dropbox /corruptdball, recreates ~/.dropbox/instance_db/hostkeys,…
New Windows 11 computer. ~400 GB Dropbox. I copied all the files to a disk from the old computer and moved the disk to the new computer, all Dropbox has to do is just to verify these are same files. No actual download is needed, the files are all there. But nothing. The download queue is just stuck there. Same files are…
We have a lot of Dropbox users, and our team gets email notifications every time anyone creates a folder. This is clogging up the inboxes. We would love an option to turn this off for team members.
I want Dropbox Replay to keep my "Sort by" setting the same after I've set it instead of always switching back to "Recently Added". It's incredibly annoying that Replay changes my "Sort by" setting every time I leave the website then come back to it.
Two things that would be very helpful from every billing page… 1. Have a button that allows users to retry paying an outstanding payment With the existing card on record rather than the user having to put in their same card details again and again. 2. every billing page should clearly have a button to contact customer…
The claude dropbox connector allows for a lot of functions between dropbox and claude. Right now, if I want it to edit a file on my dropbox, it has to essentially copy and replace it with a new file. I think that functionality is good for a lot of use cases (creates a repository of the edits), but having the ability to…
