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Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes. Download Windows(Windows 10 or later) Standard Installer Offline Installer (32 Bit) Offline Installer (64 Bit) Offline Installer (ARM64) Enterprise Installer (32 Bit) Enterprise Installer (64 Bit) Enterprise Installer…
For the past few days, I've been unable to see items others have uploaded to a shared folder that I create. First, I create the folder. Then, I get a share link for others to edit the folder, which I copy and paste in an email to them. Third, I send them an email invitation directly to Dropbox. Of late, every time they say…
Hi, I’m opening a new thread because I believe the problem is now easier to describe after having gone through the troubleshooting on my side. I have an older Samsung TV, a Samsung UE46F8005, running a streaming app that loads an XML file from a public Dropbox folder. This setup has worked perfectly before. I have not…
Hi, I recently moved my existing Windows installation to a new PC by cloning my Windows SSD. Windows boots normally on the new PC and my files are accessible. Dropbox, however, will not start. I can open my existing Dropbox folder normally in Windows Explorer, and my files are still there. I can also see the Dropbox…
I want to backup my SD cards (used in my mirrorless camera) directly to dropbox. I have managed to get dropbox to recognize one of them as an external drive and back it up, but it will not recognize the other one no matter what I do. I have tried using the internal SD card reader and an external reader. So far only the…
Hello Dropbox Team,I recently sent out referral invitation links to two separate friends/colleagues. They both registered their brand-new accounts from their own separate households, completely different internet connections, and unique hardware devices that have never run Dropbox before.Despite following all guidelines…
Hi Everyone, As we get into the home stretch of the year, it’s a nice chance to pause and look back at how the year has been going so far. Maybe you finished a big project, found a better way to stay organised, worked more smoothly with others or finally sorted out that folder you had been avoiding (tackling my “desktop…
How to recover a Dropbox account without email access It’s happened to everyone at some stage. You try to log in to an account you haven’t used in a while, and you can’t remember your password, so you click ‘reset my password’ and you go cold as you realize the reset email has been sent to an email account you haven’t used…
For the last week or so the dropbox menu that appears when right-clicking has disappeared (file transfer, make available offline, etc). I'm on Tahoe 26.6.2 and the legacy version of dropbox. I've tried…. Turning off Adobe Core Sync - made no difference Reinstalling Dropbox - worked until I turned on my laptop the next time…
For the last few weeks dropbox doesn't start anymore on my old macbook running High Sierra. I tried uninstalling and reinstalling multiple times. I tried advanced reinstall with the terminal commands, but that didn't seem to remove all dropbox cache/pref files. I manually removed everything from the Library folder making…
We had 300+ event speaker presentation files uploaded for an event; majority not naming the files as requested so we can organize for the presentation rooms. If we had the ability to add a couple more custom fields to the upload page that would RENAME the file accordingly that would have saved us a lot of time and stress.…
It would be great to have a widget providing direct and fast access to the document scan feature.
There needs to be a way that senders can update the signer after a document has been issued for signature without canceling the entire request. A company's staffing change can cause hours of work to resend documents to new contacts. This is especially tedious if a document doesn't fall within the parameters of a template…
If you have a husband and wife that need to sign a document this would not be possible with the current configuration.
The bulk send feature is great to get the same document to multiple companies at once. However, it is real pain to only receive the executed docs once everyone in the bulk send has signed. Currently, I have to find the folder and download what has been signed. For efficiency, it would be more ideal to receive them as they…