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Hi I added comments into a text file, saved it and uploaded the file into Dropbox on my PC. I can open Dropbox in two ways: taskbar > globe (1) etc. or taskbar > Folders (2) etc. When I open Dropbox (1): the file opens but without my comments. Going route (2): the comments are visible. Is this the way it should be? Is…
Why don't I have permission to update my username? Where can I do it?
I had an older MacBook M1 configured with two external drives that were successfully backed up using Dropbox Backup. The backups completed and had been working perfectly for several years automatically updating with any new data. Today I migrated to a new MacBook M4. The same two physical drives are connected, with the…
Every update gets the installation blocked by Windows 11 pro, up to date. Reference is made to folders such as C:\Program Files (x86)\Dropbox\Client\254.4.2518 but because the version number is in the folder name it cannot be added to any allowed list. How do we stop this block happening?
Hello Dropbox admin, I would like to ask for help regarding my files that were deleted by Dropbox system this week and it hasn't been 30 days since the files were deleted by Dropbox system from the Trash folder, previously I subscribed to 2 TB of storage, I didn't have time to check my Dropbox account because I was busy,…
First off, a huge thank you for your patience while we made these changes. We know things may have felt a little quiet (or different!) during the transition, and we really appreciate you sticking with us. 💙 📣 We’re excited to welcome you to the new and improved Dropbox Community - now with a fresh foundation that will help…
I have DB on a few PCs and they are all fine and are loaded and look the same in the Explorer tree. Dropbox is under Quick Access. and in Dropbox prefs show as c:/users/user/dropbox But… this one PC this morning was different, had changed from that, The Dropbox folder was now in c:/my/Dropbox. I also se it is continuusly…
Hi all I'm building an app on the Dropbox API and need a definitive answer on how daily sharing bandwidth is attributed in one specific shared-folder scenario. I've laid the setup out below with labelled accounts to remove any ambiguity. Setup Account O ("owner"): an end user's Dropbox account that owns a folder of files.…
Currently the maximum expiration for shared links is 1 year. Allowing for up to 5 years would be helpful. We want the links to expire eventually just for good hygiene, but for ongoing external collaboration we currently have to renew annually.
My Dropbox icon on the Windows task bar has recently disappeared. I have tried all the obvious solutions without success. One option suggested was to uninstall Dropbox and then reinstall from my account on-line. However, I cannot uninstall - the error message reports "uninstall failed." Dropbox is working OK and syncing…
I want to allow media downloads for all my clients, but I have to configure the permission for each project, which can lead to oversights and unnecessary back-and-forth. 'Allow Downloads' as default or global should be an option in Replay.
As a marketing agency/media company, our team does a high volume of link sharing with clients. For security purposes, we set links to expire at the maximum 1 year interval allowable on Dropbox. Is there a way that the link creator can receive a simple reminder when a link is about to expire so they can send a replacement…
Prioritize an entire folder to the front of the upload line!
Many companies prohibit employees from generating their own Dropbox account, which is needed to comment on the files. So I'd love to have a way for people to put their email and just add comments.
