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Since August 31, 2026, when logging in after a fresh boot the Dropbox client asks me to connect my account before it can begin syncing. From what I can tell, the client starts normally, but about 20 seconds later it relaunches itself as /opt/dropbox/dropbox /corruptdball, recreates ~/.dropbox/instance_db/hostkeys,…
A few weeks ago, I suddenly had the issue where I didn't see any right-click context menu options for my synced Dropbox folders. Troubleshooting that eventually led me to do an advanced reinstall on Friday laster week, and since doing that, I do see the right-click menu options, again, but the app is continually stuck in…
Hello, I have a couple machines on my work Drobox account. One of them needed to get updated from Windows 10 to Windows 11 so I had a reputable computer shop do a full install. They backed up my Dropbox data but when i got the machine back I had to install the Dropbox app. The new install seemed to work fine and I saw a…
Recently the feature to right click a file to call up the Transfer File option has not been available.. In fact the entire list of dropbox options that were previously available with this operation no longer appear in either the initial view or the 'show more' option. Dropbox is running and I even reinstalled DB to see if…
Hi, I just discovered that Dropbox automatically deleted a large number of my files on March 21, 2026 because my Basic account was over the storage limit. The notification emails were going to an old email address that I rarely check, so unfortunately I did not see them within the 30-day recovery period. The deleted files…
For the last week or so the dropbox menu that appears when right-clicking has disappeared (file transfer, make available offline, etc). I'm on Tahoe 26.6.2 and the legacy version of dropbox. I've tried…. Turning off Adobe Core Sync - made no difference Reinstalling Dropbox - worked until I turned on my laptop the next time…
Suddenly on my mac (running 15.7.4) and dropbox 264.4.3421, several folders are showing as packages in finder. I can access the contents by right clicking and "show package contents", but that's a clumsy workaround to do often. All of my files are set to offline accessible and it's showing no sync issues. I've only seen…
I deleted a bunch of folders long time ago. At the time I had some business account. I thought I had downloaded the files locally, but now I realized some of them were not synced and now I only have 0 kb versions of those files on my harddrive and I can't find them on Dropbox.com Anyone has any idea on how to retreive them?
If you have a husband and wife that need to sign a document this would not be possible with the current configuration.
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes including the following: Features in this update: Account switcher now shows an email tooltip on avatar hover for easier account identification. Fixed in this update: Fixed an issue where users could occasionally see…
I don't understand how this is not a feature yet + I've seen it be mentioned many times around this forum and the internet. We NEED a way to customize the photos tab. Currently, it's just everything in your Dropbox account!! Having family photos and random pixelated development assets show up next to each other is…
Facial recognition would be a useful tool in Dropbox. My Dad recently died and I had to quickly find photos of him for the funeral. I used Google Photos for this which has a photo recognition function but I have more photos in Dropbox so would have liked to have been able to search through my Dropbox files too.
This vital feature seems to have disappeared. When sending time sensitive or otherwise important files, part of the reason we use Transfer is that we are automatically notified that the recipient has downloaded the files. I understand it can be set case by case, but when we are doing this regularly, it seems like an…
If a file is open when you mark it online-only, the eviction fails permanently and silently. There is no way to see which files failed and no way to re-trigger them, so on a large account they accumulate until a substantial part of the disk is held by files the user already told Dropbox to remove. In my case 1.39 TB. The…
