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It's a hassle to turn on "Allow Downloads" every time and triple-check it before sending files over. I think most people would benefit from this being the default setting. We can always disable downloading for times when we need it.
Dropbox is creating hundreds of files called 'Music Library (Damaged)'. Last night I went to Dropbox.com and deleted them. But this morning Dropbox is still 'Updating' on my Macbook Pro, and creating dozens more 'Music Library (Damaged)' files by the minute. Curiously, on my other laptop, a newer Macbook Air, I have had no…
Hi there, Some time ago, I opened ticket #23006764 regarding access to my late father's Dropbox account (Bernard […]). Despite exploring every avenue available to us, we've hit a brick wall, so I wanted to reach out to the community again for advice. My mum and I are desperate to recover the family photos stored on his…
Bonjour, Je rencontre un problème très préoccupant avec mon ancien compte Dropbox Basic. J'utilisais ce compte pour stocker de nombreux fichiers personnels, notamment des photos de vacances que je souhaite aujourd'hui récupérer. En me reconnectant, j'ai découvert que mes dossiers et sous-dossiers existent toujours, mais…
Hi - I am a long time Dropbox user and just referred my girlfriend. She used the link to register using her email address, and she installed the desktop app on her own laptop but the status of the extra storage for my referral says "Ineligible". We do live together and are on the same network, but she has her own computer…
Hi, Our web app runs on Cloudflare Workers. It reads and writes files in users' Dropbox through the HTTP API: files/download and files/upload on content.dropboxapi.com, and files/get_metadata on api.dropboxapi.com. Almost all of our users are in Japan. On 2026-10-13, between 15:00 and 20:00 UTC, every request became slower…
Hello Dropbox Support and Community, I urgently need assistance recovering missing files from my Dropbox account. I have used Dropbox for many years, including on an older MacBook Pro. I recently discovered that a large amount of my personal photos, videos, and documents appears to be missing. My account currently shows…
Hi everyone, I’m trying to set up Dropbox on File Provider with the Dropbox folder on an external drive, but setup always fails with Errno 513 (NSCocoaErrorDomain Code=513, “The file couldn’t be saved because you don’t have permission”). Choosing the default location on the internal drive works fine. Setup Mac mini, macOS…
I installed (and uninstalled, reinstalled—multiple times) and it keeps asking me to do two things: Sign out of my own device, which is somehow listed multiple times (I have basic plan) When installed, it says it can't connect to dropbox, and the error leads me to security settings (which I've checked over and over) and…
My Dropbox app (android) and Microsoft word app have been linked and working together fine. I had a file sync issue and simply disconnected Word from my Dropbox account in hope it'd solve it. Now when I try to link the two apps again, I get this error: It seems the app you're using submitted a bad request. If you'd like to…
I’d like Dropbox to offer optional identity verification for people submitting documents through a file request. As a mobile notary and small business owner, I receive sensitive documents from new clients. A feature that verifies control of an uploader’s email address or phone number—and optionally offers stronger identity…
We have Dropbox business and have just over 1 TB free. But since we only have 6 TB in total, I have to see a FALSE message EVERY time I log in: "Storage will be full soon Based on current trends, your team is expected to run out of storage soon. Consider adding space to prevent workflow disruptions." I am a programmer. I…
End-to-end encryption is currently available only for business and enterprise plans, which are outside most budgets and require subscriptions for at least 3 seats. It would be great if this could be offered as a paid add-on for regular users.
Feature Request: Allow users to disable conflicted copies on a folder-by-folder basis I'd like to suggest a feature that I think would be particularly useful for people working with professional audio, video and other applications that continuously modify files. The problem I use Dropbox to synchronise Pro Tools recording…
