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Hello, Today on may 29, while trying to move files from windows 11 desktop to dropbox, dropbox crashed my PC so quickly there wasn't even a BSOD. It happened 3x in a row, after which I used task manager to discern the culprit: Dropbox. Every time it booted and made connection the PC would instantly crash within 30 seconds…
Why is Dropbox sending me multiple emails about deleting content on my account? They contain deadlines for deletion of my content, without specifying which content, how much storage I am allotted on my account or how much I am over my allotment. This week after several weeks of the warning emails, the email I got said…
First off, a huge thank you for your patience while we made these changes. We know things may have felt a little quiet (or different!) during the transition, and we really appreciate you sticking with us. 💙 📣 We’re excited to welcome you to the new and improved Dropbox Community - now with a fresh foundation that will help…
Environment: Windows 11 Pro (x64) Dropbox 254.4.2518 Steps to reproduce: Click the Dropbox icon in the system tray. Open "Your activity". Select any file entry. Click the ellipsis (...) button. Click "Show in File Explorer". Expected behavior: The file's location should be opened in File Explorer without leaving additional…
Dropbox is trying to install over my existing installation "Couldn't rename Dropbox to make room for your Dropbox folder". I just want to get rid of it but it's only try Again, or Choose another location. I just want to stop the install but cannot figure out how to quit
Paying for PLUS Plan which is 2,000GB, keep getting emails that I'm over my 2GB BASIC plan and they're going to delete my stuff. How do I get ahold of a PERSON at Dropbox?
I was locked out due to lack of space. I am unablwe to puirchase more space on that account which is now locked and forced to open a new account . How can I restore my old account and remove the new account
My M2 MacBk Air, running Sequoia 15.7.7 had been running around 700 GB disc usage on its 1 TB HD. Recently is suddenly started giving me "Disc almost full" warnings. It's at 895 GB of 995 available and my "System Data" is a colossal 675 GB! (should be around 50 GB normally). After some hard searching, I found at:…
I (the main dropbox admin account) appear to be the only person with the correct right click context menu items in Windows Explorer. I'm told the menu items were there until maybe a week or so ago. If I click on a file outside the dropbox folder I get this: If I click on a file inside the dropbox folder I get this: If a…
Application Affected Dropbox.app Device MacBook Air M3 Operating System/Browser (if using the web) macOS Tahoe 26.3 Dropbox App Version (if using the app) 242.4.7123 Question or Issue My Dropbox app is not syncing after update of macOS Tahoe 26.3. Message: Indexing…. (for some days now) All files have the cloud-symbol…
the viewers cant search items and even if they search they can search unlogical things a filter system would be so wonderful because its so basic thing that makes so much things easier
When organizing photos in Dropbox, I find it cumbersome to mark items as favorites through the menu. I would like to request the addition of a keyboard shortcut for marking favorites.
G'day, I'm new to replay, so perhaps I just don't know how to do this, but I think having all the comments from a previous version pop up / be visible as you compare it to the new version you have just uploaded would be very useful so that you can check the changes (even though sync might be out due to changes)
I would like to report a usability issue related to Google Sign-In and email aliases, and propose an enhancement. I have: * One Google account with multiple email aliases. * One long-standing Dropbox account created with one of these aliases (let’s call it alias@domain.com), with its own Dropbox password. * The same…
App, Android Wenn beim runterladen was schief geht und nicht alle Dateien mitkommen, ok kann passieren. Aber: wenn ich dann nochmal den Download anstoße und dann ja einige Dateien schon vorhanden sind, gibt es bei der Frage "ersetzen?" nur "überspringen"(=nein) "ja" "ja, alle"! Wo ist das "nein, alle"?! So muss ich…