Get answers to your questions, connect with other Dropbox Community members like you, and discover how to get the most from Dropbox.
Do you have a question about Dropbox? Get answers here.
Learn more about Dropbox products with tips, tricks, and advice.
Explore the full potential of Dropbox with tips, tricks and discussions.
Have you got an idea for Dropbox? Share your idea here or vote on other ideas.
I have a Dropbox Plus account that allows me to have 2TB, I've filled up 1.35TB and should still have 650gb but for some reason the web and my phone app both say my storage is full? Also with my account being Dropbox Plus I should have access to sending help requests and tickets etc. but they are all greyed out? Whats the…
Hi, I need help recovering a specific version of a file. The file itself (Chapter Capitalism &...Spain _ Working.docx, on my Desktop) still exists, but in its version history there is one entry from yesterday at 19:38 marked as "Deleted". This version was created when Microsoft Word for Mac showed a permissions error and…
First off, a huge thank you for your patience while we made these changes. We know things may have felt a little quiet (or different!) during the transition, and we really appreciate you sticking with us. 💙 📣 We’re excited to welcome you to the new and improved Dropbox Community - now with a fresh foundation that will help…
I have edited MS word documents on my computer using Review/track changes. The files are saved with Review/Markup off. When I upload these files to a dropbox folder (shared), they display a track changes/markup view. When I permanently delete these files and try uploading them again, the markup view again appears. How do I…
Hello I’m looking for a powerful solution to edit and manage my office data in the cloud. I have a lot of PDFs, spreadsheets, and text documents. Are there people who store their fairly private data—such as invoices, contracts, bank statements, etc.—in Dropbox? Everywhere I read that Dropbox scans and analyzes the data—and…
I have been receiving emails stating that my Dropbox account is full and I need to address it or my files will be deleted. However, when I login there are no files. There are no shared files. There is nothing saying backup. I am not getting any error messages. It shows the same on my PC & Android phone. They are legit…
I received a fax with the body on page 3, but page 3 was cut short above the header. Is this a dropbox fax side problem, or does this require the sender to try again? If support is required, how can I receive support for this issue? Thanks!
Dropbox desktop client shows "Syncing 2 files, 110.00 B" that never completes. What I've verified: Three UUID-named files appear in my web "Last 30 Days" view but return zero results when I search for them on…
After verifying a domain, is there a way to see the account name/email of each unmanaged user account?
For the last two days I've been unable to upload photos through the Upload Photos option. Although I have lots of photos on my phone I just see a blank screen. Before yesterday I always saw all the photos I'd taken grouped by day so I could just click a day and upload all photos I took then. I can still upload them through…
Can we have notifications / live activities like this for Dropbox transfers / uploads, please? Instead there are large numbers of desktop of mobile notifications for X number of files being uploaded. This would be so much better - thanks in advance! I suggested this on X:…
A simple idea for power users who need it: check a box, and all automatically downloaded "Online Only" files will automatically get converted to "Available Offline." This new preference would enable power users to say "let me hold on to all those files dropbox downloads automatically until I decide to set them BACK to…
A lot of people own a personal NAS. A lot of people use Dropbox. So... A lot of people use Boxifier too. It would be great if Dropbox will integrate Boxifier features natively. That could even be a payable feature with a little add-on to "lower" plans and directly included in "upper" plans. No more pain about brokening of…
Setting file request locations are a burden. Right now, to change the location of stored file requests, it takes over a minute or so to locate the subfolder on our project directory. Even if it didn't take that long, we should be able to make a file request, from online sub-folder or using windows explorer for a windows…
Today, Dropbox does not gracefully handle running out of disk. It keeps going until it gets an error from the operating system that there's not enough space left at which point it's not even able to show you how much space it's using because there's not enough disk space for that to function. Ideally Dropbox would leave at…
