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I want to backup my SD cards (used in my mirrorless camera) directly to dropbox. I have managed to get dropbox to recognize one of them as an external drive and back it up, but it will not recognize the other one no matter what I do. I have tried using the internal SD card reader and an external reader. So far only the…
Dropbox starts out using about 400 MB of memory or so on my Mac running Tahoe 26.6.2 and within a few days it is consuming 30 GIGS or more of RAM and eventually my system crashes and I have to restart. How do I stop this from happening? Thanks
I recently bought a new M4 MacBook running Tahoe 26.5.1. I've been having a lot of syncing problems with Dropbox. I had an existing 70 GB of data on my previous computer, and the first thing I did was try to sync on the M4. It took about two days for the sync to finish and for the green circles to appear next to all files…
Request: Please restore separate sorting options for folders and files in the Android app. In previous versions, I could keep folders sorted by Name while keeping files inside folders sorted by Modified date. In the latest Android version (421.0), there is only one sorting option that applies to both folders and files.…
Bonjour à tous, Je rencontre un problème de tri dans la galerie Photos de Dropbox : certaines de mes photos ne s'affichent pas dans le bon ordre chronologique, alors que leurs métadonnées sont parfaitement renseignées. Ce que je constate : Le tri appliqué est [tri par date / autre critère], mais l'ordre affiché ne…
My sharing ability has been suspended. I THINK that this was triggered when I accidentally mistyped an email address for sharing a folder. I assume that when the "nondeliverable" message bounced back to Dropbox, the platform decided that "my files might contain phishing content." But now I can't access anything relating to…
Dropbox has stopped syncing on my Fedora 44 linux installation. I'm getting this strange result: eric@fedora:~$ dropbox version Dropbox daemon version: 268.4.4124 Dropbox command-line interface version: 2026.01.15 eric@fedora:~$ dropbox start Dropbox isn't running! Dropbox is already running! eric@fedora:~$ dropbox update…
It's incredibly frustrating to only be able to tag files on the web version. Please add the ability to use them in the mobile app. It feels like such a basic feature that should have been implemented a long time ago.
My basic plan info says I have either 4.75 GB or 2 GB of storage and have used on;t 178MB. When a friend tries to add some photos to a shared folder Dropbox tells him I am out of storage space. What gives?
I use Dropbox for retaining work and personal records. I use/access my account on an almost daily basis. I logged on today and there are many missing files and I most assuredly did not delete them either on purpose or by accident. How can I get them restored.
In the Android phone app, after we move a file we are returned to the source folder. Some of us would prefer to see the destination folder after the move. There are use cases for both preferences. Please add an app setting called something like, "Folder after Move." The choices would be something like, "Show source folder…
This vital feature seems to have disappeared. When sending time sensitive or otherwise important files, part of the reason we use Transfer is that we are automatically notified that the recipient has downloaded the files. I understand it can be set case by case, but when we are doing this regularly, it seems like an…
There needs to be a way that senders can update the signer after a document has been issued for signature without canceling the entire request. A company's staffing change can cause hours of work to resend documents to new contacts. This is especially tedious if a document doesn't fall within the parameters of a template…
I freelance and have multiple clients with their own Dropbox accounts. After using Dropbox since 2014 I can quite honestly say the worst feature of Dropbox is that Shared Storage counts towards my limits: https://help.dropbox.com/storage-space/storage-space A few times, clients share their folders with me so I can pull…