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Hi, I’m trying to recover a folder that has disappeared from Dropbox. The folder does not appear under Events, Deleted Files, or version history. I am the admin/owner of the folder, and it is shared other accounts. The folder still appears in two shared accounts, but when they try to restore it, the restore option does not…
Device (Macbook Pro M2) Operating System/Browser (if using the web) (macOS 26.3) Dropbox App Version/Browser Version (243.3.6933) Issue We are using Dropbox via File Provider on macOS 26. The message appears when a local file is made online-only. We see this with Pages, Numbers, and Microsoft Office files. Strangely, it…
Can anyone help, Dropbox has somehow kicked me out and downgraded my account, now me and my clients do not have access to the 58tb of data we have stored online, i need someone to send me a link to chat with someone or a phone number to sort this asap. Thank you
Hi Dropbox team,I’m using the official Dropbox MCP endpoint with Claude Cowork:https://mcp.dropbox.com/mcpThe OAuth connection works correctly. Claude can authenticate and the WhoAmI/account check succeeds.However, Dropbox file/folder operations fail with this error:API Error: 400{"type": "error","error": {"type":…
I'm reporting a bug in the official Dropbox MCP server (https://mcp.dropbox.com/mcp) that makes it unusable with Anthropic's Claude API (Claude Code, Claude Desktop, and any other Claude client that loads MCP tool schemas). Whenever the Dropbox MCP server is connected, Claude sessions intermittently fail at the very first…
Just curious if any has experienced issues with Dropbox after upgrading to Tahoe 26.5?
I have a Dropbox Basic plan on my Mac. Most of the files on my Mac are synced with Dropbox. If I delete my Dropbox account, I understand that I will lose my files on Dropbox. Will Dropbox also delete the same synced files on my Mac?
I've been using Dropbox successfully for years on three devices including an old tablet running Android 5.1.1. That machine was getting rather cluttered so I decided to tidy it up by uninstalling several unused apps, but inadvertently also removed Dropbox. I've now tried to re-install Dropbox but I get "not compatible with…
I upgraded from Family to Team as the storage quota was full. Dropbox cancelled my Family subscription. I rejoined but it forced me into a new account. I now can't access any of my folders that are not part of the Team folder that I orignally synced.
I cannot sign in to my account because when I try to log in with the email address that was used, I am prompted to create a new account. However, I have not received any emails informing me that the account would be deleted due to inactivity; I have checked all folders. How can I restore my account?
Would be amazing open some markdown files and have option to see the reader view not just the raw file.
Please add the option to color label single and multiple folders on web. Thanks!
Please bring back the one-click starring feature. Placing the star button immediately under the image—rather than inside a secondary menu—saves time and improves the user experience.
Please can file names update to reflect the new file added to the version stack, manually having to update the file name is time consuming and open to errors. Please replicate what frame.io do - it's so much more logical
In explorer integration, dropbox places all the actions at the top-level menu. For those of us who have a large menu already, this is an unnecessary clutter. It would be great to have a single menu item for all dropbos actions, so that the actions will open in a sub-menu.
