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How to track nested files when folder is deleted?
Hi, We're building an integration that tracks file changes across a Dropbox Business team using the team_log/get_events API. When a user deletes a folder, we receive a single file_delete event with assets[0][".tag"] = "folder", no individual events are generated for the files that were inside that folder. Our problem: We…
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Dropbox MCP server tool schema incompatible with Anthropic/Claude strict tool validation
Hi Dropbox team,I’m using the official Dropbox MCP endpoint with Claude Cowork:https://mcp.dropbox.com/mcpThe OAuth connection works correctly. Claude can authenticate and the WhoAmI/account check succeeds.However, Dropbox file/folder operations fail with this error:API Error: 400{"type": "error","error": {"type":…
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Dropbox MCP list_folder tool has invalid JSON Schema - breaks all Claude sessions with 400 error
I'm reporting a bug in the official Dropbox MCP server (https://mcp.dropbox.com/mcp) that makes it unusable with Anthropic's Claude API (Claude Code, Claude Desktop, and any other Claude client that loads MCP tool schemas). Whenever the Dropbox MCP server is connected, Claude sessions intermittently fail at the very first…
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Get comments / discussion for a file via API?
Hi, is there a way to get the comments (as appears on the right side panel of the web UI) for a file via the API? I have searched the methods list for logical names related to that function and also tried `filesGetMetadata`, but no luck so far. Thanks
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iOS File Provider: Never getting file updates
In my iOS app, I am using UIDocumentPickerViewController to pick a file from a Dropbox file provider. I am using startAccessingSecurityScopedResource on the url I receive and register an NSFilePresenter for this url to get change notifications. When I read the contents of the file, I am using file coordination. Reading the…
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Rest API: naming conventions for new file request
Hello, We are using dropbox API to create file upload requests: https://api.dropboxapi.com/2/file_requests/create And the problem is - how to stop dropbox from renaming uploaded files? Is there any option to do this via rest api? Another possible solution may be to be able to set this somehow globally for all new file…
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files/get_thumbnail_batch suddenly returning 404 since today (was working fine yesterday)
Hello, I am using the Dropbox API get_thumbnail_batch over HTTP: However, starting today, it has suddenly begun returning a 404 error. It was working without any issues until yesterday. When I run: curl -X POST https://content.dropboxapi.com/2/files/get_thumbnail_batch \ --header "Authorization: Bearer <get access token>"…
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Able to get only Admin role only in /team/members/list_v2
In the Admin Console UI, users are shown with a role such as Member or various admin roles (e.g., Team Admin, User Management Admin, etc.). However, in the API response, I observe that: Admin users have entries in the roles field Non-admin users return: [] From this, I understand that an empty roles array implies the user…
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Team Linked Apps not discoverable
Hi team, I’m working with the Dropbox Business APIs and had a question regarding team-linked applications. In the Admin Console under: Settings → Team apps I can see applications that have been authorized at the team level (for example, scoped apps authorized by a team admin). However, when I try to retrieve linked apps…
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URL shorteners
I've been a part of the Dropbox community since its launch in 2008. I love it and use it EVERYDAY. One frustration that continues to bother me is the lack of URL shorteners. For a company as large and capable as Dropbox, I don't get it. I have to pay (Bit.ly) for my short links and it is just a pain to go outside of the…
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Uncaught TypeError: U is not a function
After loading https://www.dropbox.com/static/api/2/dropins.js, I see an error "Uncaught TypeError: U is not a function". For example, here https://codepen.io/kjohnson/pen/qnlkz Does anyone have the same problem?
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Google Chrome phasing out third-party cookies
Hi. We use dropin.js implementation of v2 API. Recently, Google Chrome started printing to the error console they will be phasing out support for third-party cookies. In our app, only two services are still using these, and one is Dropbox. I was wondering if someone is aware if Dropbox is going to deal with it in the…
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plesk backup or restore failure.
I cannot back my plesk domain data or restore it. Any help please
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Does the hosted MCP server at mcp.dropbox.com expose any file write tools (upload, create, delete)?
This information is not required, but it makes it easier for our Community members and support team to help you. Application Affected Claude AI > Dropbox via mcp.dropbox.com Question or Issue Does the hosted MCP server at mcp.dropbox.com expose any file write tools (upload, create, delete)? If not, is that on the roadmap?…
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Copy files from individual folder to team folder
Hi, Im trying to copy files from individual folder to a team folder by using https://api.dropboxapi.com/2/files/copy_v2 However, im receiving error from_lookup/not_found/. I tried to include Dropbox-Api-Select-Admin but i didnt work. I also try to copy files within team folder but it doesnt work. Can anyone help me with…
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Do I need to request production status?
Hey guys, I've built a workflow in N8N that stores files and creates shareable links. If I'm going to share the links with 300-500 people per month, do I need to request production status? Note that most of the people who will receive the link don't have a Dropbox account(If not all of them)
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/files/save_url has high rate of failure
Hi, I am currently testing using the /files/save_url API endpoint and am experiencing a high rate of failure. I am testing using a set of 6 small image files stored in S3-compatible storage environments, and using their public URLs with the aforementioned API endpoint. In every test run, there is at least one file that…
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Using API and SDK together
Hello, I need some help until now i have been using >NET SDK Version 6.37. and we are experiencing a problem downloading large files 30GB and higher. so I tried to implement chunk download, but SDK does not support it . so I did it using the API. but my problem is that when we use the SDK we do not Need to refresh token.…
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list_folder is not returning media info
I am sending a request using this endpoint: https://api.dropboxapi.com/2/files/list_folder And sending this data: { "path": "/Otter+Moon", "include_media_info": true, "include_has_explicit_shared_members": false, "include_mounted_folders": true } However, the media info is not being returned. This means that I have to send…
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Receiving errors from Dropbox API
Hello we've had intermittent issues with the Dropbox API, where some users within our org are unable to upload pictures or docs. In our Kibana logging we are seeing this error occur: :Error= com.dropbox.core.NetworkIOException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to…
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API Not Working With Solid Explorer or Root Explorer.
The API isn't working on Solid Explore or Root Explorer. I login successfully but the apps won't pick up the account. Was working until this morning. Android 16.
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Team Folder API access in a Standard plan
Forgive me if this information is already available, but I haven't immediately been able to find it. I'm in a scenario where I would like to sync data from a third-party application to team folders in dropbox. My organization is currently operating under a Standard license. I know team folders are a concept in a Standard…
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the names of the Certificate Authorities (CAs) changed
Hello Dropbox Developer Support, I am reviewing the recent root certificate changes described here:https://dropbox.tech/developers/api-server-certificate-changes We do not use an official Dropbox SDK, so we will not be directly affected by the root certificate change itself. However, I would like to confirm that the…
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Eternal "in_progress" in "check_job_status" ?
Hi there! After creating the file transfer task, I did not get a status other than "in_progress". I checked for 10 minutes, the result is the same. https://api.dropboxapi.com/2/files/save_url Headers: Dropbox-API-Path-Root:{".tag":"root","root":"***11017011"} Content-Type:application/json Body: { "path":…
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SIEM integration with Webhook
Hello Everyone. We connected our SIEM to Dropbox with webhook, we sent test message and we received it in the SIEM solution. But the issue is that we don't see any loges bides test message. We want to receive audit logs and security logs. Please can anyone advice what should we do in this case we want to continue with…
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Is 50 here an error in the copy?
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How to query file content using search_v2
According to the docs, searching file content using a query (not just filenames) with files_search() requires a "Dropbox Business account". However, that requirement isn't mentioned anywhere else in the python-sdk documentation. Should I assume that it's required to perform my desired task for files_search_v2 as well? And…
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increase and upgrade Dropbox file size limit throgh API
Hello , I'm using QNAP NAS Storage System HBS Application (API) , to Upload Files to Dropbox , The problem is I can not upload files that size more then 350 GB , and my files is about 450 GB , is there any way to increase and upgrade the Dropbox file size limit for uploading and downloading
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/oauth2/authorize (code flow) redirects to http://www.dropbox.com/home instead of redirect_uri
This OAuth2 problem appeared recently in our app (published a year ago). It closely resembles another user's forum post from 4 years ago: OAuth2 redirects to Dropbox.com instead of my redirect URI | The Dropbox Community We use /oauth2/authorize (code flow) with redirect_uri to a localhost port. The auth flow still works…