Provide switch to turn off Auto-renew

Currently the only way to turn off auto-renew in a user profile is to schedule a subscription change to upgrade or downgrade the subscription. What if the user does not want to change the subscription but simply woud prefer to manually approve a renewal? There should be a simple, intuitive way to toggle the auto-renew feature on/off.

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Status: Open

Comments

Mark

Marcodegrotto wrote:
What if the user does not want to change the subscription but simply woud prefer to manually approve a renewal?

What would happen if they dont then? Just thinking out loud here as there is a real risk then of data loss - as Dropbox does delete files to bring people under quota. You are also given multiple email reminders before subscriptions renew.

How would the approval process work? I do actually think a toggle to cancel is a great idea but not sure it would work in that approval system.

Neal

Hi Marcodegrotto,

Thanks for sharing your idea.

I think that is an interesting idea but I do share Mark's concerns on how this might affect ongoing subscriptions.

Let's open it up to ideas and see where it goes.

Walter

This idea has just been closed out after a period of inactivity.

We truly appreciate you sharing your suggestion with us, and you’re always welcome to submit more ideas in the future.