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Upgrading from the Dropbox Plus to the Dropbox Family plan
I currently have a Plus plan and would like to upgrade to Family to merge mine and my spouse's plans. I am billed on my credit card directly by Dropbox for the current plan. When either of us visits the Upgrade page, all we see are Plus (our current plans), Professional, and Standard. Neither of us was a part of a team…
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I got a 50 GB space offer for 1.99$ per month. How long will I have this offer?
Question or Issue I got a 50 GB space offer for 1.99$ per month. How long will I have this offer?
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I paid for an upgrade to 2TB (with 3 months extra), but nothing has happened.
Dropbox Plan Plus with 3 months extra! Payment Method IDEAL How did you upgrade? Through the UPGRADE button Question or Issue 28-02-2026 Dropbox iDEAL | Wero -119,88 Omschrijving: [redacted] 7180125967132235 revenue api transaction id 6fa1a829 IBAN: [removed per Community Guidelines] Kenmerk: 28-02-2026 21:52…
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I want to upgrade my account but it doesn't show up in my subscriptions
I want to upgrade my dropbox plus to Standard or business, but can't as Dropbox does not show up in my subscriptions
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I'm unable to add any new licenses to my team
Hi, I already have 48 licences. I need to invite more members / add more licences. it is not allowing me to add more licenses and keep giving me below errors: "Something went wrong on our end. Close and try again." or "Failed to load pricing information" Any help would be appreciated. Ticket id already raised = 26068945
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Account upgraded last night, but upgrade not visible yet
Hello, I upgraded my Dropbox account last night and the payment was processed successfully. However, the upgraded plan is still not reflected in my account, and the additional features/storage have not been applied. I have already tried logging out and back in, as well as refreshing the account page, but the issue…
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Cannot upgrade my account after getting converted back to an individual account from a team one
Hi everyone, I’m posting here because I’m currently blocked from working due to a Dropbox account issue and I’m looking for advice or similar experiences. Here’s what happened, step by step: * I had a personal Dropbox Essentials account * I was temporarily added to a Dropbox Business team * As expected, Dropbox…
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Pop-up about plans is annoying.
Hi I am new hier but issue is not new. POP-UP'S aboyt plan, when I already have plan. And no, I wil not send screanshot because is stil the same as all the oyher times. Pleeease, do something about is! Dorota
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After upgrade to Dropbox Teams, I have 2 Dropbox accounts or at least 2 Dropbox folders.
Dropbox Plan Dropbox Business upgraded to Dropbox Teams Device Dell XPS 16 Operating System/Browser (if using the web) Windows 11 Pro Dropbox App Version (if using the app) 240.4.8609 Question or Issue I had a Dropbox business account that was 6TB. I ran out of room so I upgraded to Dropbox Teams and 15 TB. I just figured…
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Add higher upgrades than just 2,000GB.
Dropbox keeps asking me to upgrade, but the maximum upgrade you offer is 2,000GB, which I already have. My idea is to add higher upgrades, like 5,000GB, for those who need and want it, like me.