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Dropbox Community

Get answers to your questions, connect with other Dropbox Community members like you, and discover how to get the most from Dropbox.

Recent Content

Questions about the Personal DocSend plan
I have questions regarding the Personal Plan. What does basic sharing controls mean? Does it mean I can share one document using one link? Please explain the limitations. Also, there are only 4 signatures per month. What does this mean? If I have 3 documents that go to one link for one person to sign and they have to sign…
Unable to delete account/cancel subscription
I seem to be unable to delete my account in any way and believe i may have also created a buisness account by accident instead of a personal account. I am new to dropbox created my account this month with the basic plan (free) version and want to cancel it/delete my account as I am no longer in need of dropbox. However i…
I still have free space, but I'm getting prompts to upgrade my account
I still have free space. Why is Dropbox trying to force me to upgrade by blocking the screen to reach my files???
Why am I being charged for a Dropbox account? Can I use it for free?
This discussion was created from comments split from: Tips for getting more comments on your Dropbox Post.
How many devices does Family plan allow?
Hey! I wondered how many devices does Dropbox Family plan allow to use? The basic one got the limit of three, the paid plans all have unlimited ones. Does Family plan have unlimited too? Or there are some limitations? I can't seem to find it anywhere
What level of support does Dropbox provide?
Hi folks. Brief context: Subscriber to Dropbox plus for longer than I can remember. Last year for fed up with the amount of subscriptions I had to various cloud services so started letting them lapse while I worked out what to do. Finally worked out one possible solution - bin Microsoft completely and move OneDrive stuff…
I accidentally bought an annual Dropbox plan. Can I be refunded?
Hi, English is not my first language and I accidentally bought an Annual subscription instead of a monthly one. Can I get a refund please?
Is there a cheaper plan than Plus that offers more quota?
Hi, I'm from Malaysia (Asia Region) is there any personal plan which has storage like 100/200/500GB as offered in the Dropbox|Lenovo partnership? I'm interested to get more storage but not like 2TB plan which is too much for my usage.
I’ve briefly used Dash last year on my non-team Dropbox account.. now there’s only remnants of it?
I can’t remember if it was a beta release or not, but I definitely had access to Dash some time last year. I briefly played around with it (on the web, chrome extension, app) then forgot about it. I’ve been trying to figure out some collaboration workarounds on other platforms using features that are available in Dropbox,…
Why doesn't Dropbox offer cheaper plans with less storage?
The only reason I haven't got a paid Dropbox subscription is that they don't have smaller cheaper options. The only reason I do have an iCloud subscription is because they do. Why can't Dropbox do this?