Get help with third-party integrations from the Dropbox Community.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Why does this integration need access to all files and folders in my Dropbox? Apps like Microsoft Office request full access to my Dropbox when connecting. Quick Guide * Go to Dropbox…
Hi everyone, My name is Emily, a Product Manager on the Dropbox Mobile app team and I am here because I wanted to reach out to the community to learn about how you access your Dropbox content outside the Dropbox app. We are planning to make some improvements to the way Dropbox integrates with other apps and want to hear…
Hi Is there a way of directly backing up my WhatsApp (messages only) to my Dropbox. I cannot find a way of doing this as my WhatsApp only appears to show Google storage as the only storage available for this particular backup Thanks
How can I move my files from Dropbox to Google Drive for free?
I'm having trouble getting Microsoft Office Online to load properly. When I open a *.docx document as the preview and choose "Open with Word for Web" my browser opens a new tab and the loads the same *.docx file in the preview mode. If I go to the same dropdown and click "Open with Word for Web", it opens yet another tab…
Any users out there using FCPX noticed they cannot import media into FCPX from Dropbox any more? Files do not show up.
I recently bought a Remarkable paper pro. At first it synced with my Dropbox perfectly, but now it doesn’t show any files or folders. Anyone else experiencing the same?
I use the Dropbox app on my iphone. I used to be able to open excel files in excel by using “open with - excel”. But now it sends me to a screen saying Microsoft Integration wants permission. I hit the Allow button (the only other option available is “learn more”) and it just takes me back to the list of files in Dropbox.…
Hello! I am so hoping someone can help me! I use the Walmart Photo Canada site and upload photos weekly for printing so I can do next day pick up at the location. For weeks now (6? 7?) it has not worked in allowing me to access my Dropbox at all. Keeps telling me I am not logged in. I spent an hour waiting to talk to a…
Hello, We are a team of 7 people using a Dropbox account for our business, with centralised admin. We have four people using Microsoft Office on a Mac and 2 people (the joint CEOs) using Microsoft Office on a Windows Laptop. We're constantly having conflicted file issues and I need some help to understand the best way to…
Hi everyone. Using Lightroom Classic and Dropbox. I am getting messages from Dropbox that some preview files can sync. See attached. Also when I sync again folders with my computer thumbnails are very slow to populate again in my screen. See below. Anyone experiencing something similar? Thanks for your feedback
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