Get help with third-party integrations from the Dropbox Community.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Why does this integration need access to all files and folders in my Dropbox? Apps like Microsoft Office request full access to my Dropbox when connecting. Quick Guide * Go to Dropbox…
Trying to log into my Dropbox passwords app….will not send notification to any device or computer to allow log in. Something glitched in their system the other day. Logged me out of all my account. I now cannot log back in. I can log into Dropbox, but not Dropbox passwords. Notifications to allow access to Dropbox…
Our organization (Dropbox Advanced) recently was migrated to the Dropbox "team space" file system model. I have encountered no unexpected behavior with interacting with my files in macOS Finder or Windows Explorer in the usual way. However, I occasionally will use the Adobe + Dropbox integration to access PDFs in my…
I discovered after the fact that Dropbox has decided to end its integration with Zoom. Apparently this ended on 5th February 2024. My last Zoom meeting 8 February 2024 did not upload to Dropbox automatically as usual which led me to investigate with both Zoom and Dropbox. I was just informed of the decision on Dropbox…
Hi, I have a free dropbox account and have used it for years to store a few basic excel spreadsheets that I use daily. I have a paid Microsoft 365 account that I use on my android phone and lenovo laptop. For some reason the last few days, I am unable to open my dropbox excel spreadsheets on my phone. When I try to open…
Yesterday I downloaded and installed "Dropbox for macOS on File Provider," which appears to be v215.4.7202. It is running on a Mac mini M4 Pro with macOS Sequoia 15.2 (build 24C101). Now whenever I AirDrop a file from my iPhone 15 Pro Max running iOS 18.2.1, the file ends up in /private/tmp instead of ~/Downloads. I've…
Hi everyone, I've been searching and searching a way to transfer all my cloud from Onedrive to Dropbox for a long while now, but I can't find a way to do it other than downloading 1,5TB of data from Onedrive and uploading it to Dropbox manually. Can you please advise me an easier way? I want to get rid of Onedrive entirely…
Hi everyone, My name is Emily, a Product Manager on the Dropbox Mobile app team and I am here because I wanted to reach out to the community to learn about how you access your Dropbox content outside the Dropbox app. We are planning to make some improvements to the way Dropbox integrates with other apps and want to hear…
Hi Is there a way of directly backing up my WhatsApp (messages only) to my Dropbox. I cannot find a way of doing this as my WhatsApp only appears to show Google storage as the only storage available for this particular backup Thanks
How can I move my files from Dropbox to Google Drive for free?
I'm having trouble getting Microsoft Office Online to load properly. When I open a *.docx document as the preview and choose "Open with Word for Web" my browser opens a new tab and the loads the same *.docx file in the preview mode. If I go to the same dropdown and click "Open with Word for Web", it opens yet another tab…
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