Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Dropbox account suspended for excessive public-link traffic I get this message: “Public links have been temporarily suspended for generating excessive traffic” on shared links. Quick…
When I try to share a file it says that I have had too many invites today; wait 24 hrs. and try again. I have not shared any that day and when I wait 24 hours I get the same message.
My desktop folder for Camera Uploads is corrupted. I cannot view nor access photos from my laptop. What is the best way to condemn that folder and create a new one to synch with all the photos I have in the cloud (they are all viewable via the web app). I have rebooted my compuer. I restarte the DB app. Only the Camera…
My Dropbox is full (1.99 GB / 2 GB), but I have no files. There is a shared file/folder that shows a 404 error and I cannot remove or leave it. I cannot add it (storage full), cannot delete it, and no options are available. It seems like a ghost shared folder is using all my space. Can someone from Dropbox support fix this?
This discussion was created from comments split from: How can I move Dropbox backup files to regular Dropbox? .
Not sure what happened it worked fine all these years. Now when clicking on sharing a file or folder I get a white empty box with the dropbox logo on the left upper corner. Not sure what is going on. I need to use that feature for my clients. Thanks,
Device Mac Mini M4 Operating System/Browser (if using the web) MacOS 26.4 Dropbox App Version (if using the app) Syncing Status Very slow! Question or Issue I am have very slow upload speeds. It is taking 50 minutes to upload a 2.2 gig file. My upload speed is 490. I thought it was my computer, so I purchased a new one.…
Hi I see that someone has flagged this too - The same thing has happened to me: I have not been receiving email notifications since the 7th April… My industry uses dropbox daily to share files - I now I feel lost? I have checked my spam, they are not there. I don't believe I have unsubscribed, if I have would I resubscribe…
I used to get emails every time after I uploaded a file to the request and now I do not. has something changed? I have the basic plan.
Whenever I finish uploading my file "Project FLM for Remembered Collaborations. Zip," I am struggling to find a button or something to click so I can make it not show my email when sharing links to random people, especially my YouTube videos about showcasing my work in music or sample packs. I don't want my information to…
I keep trying to add people to a folder and am getting "There was a problem completing this request"
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