Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Dropbox account suspended for excessive public-link traffic I get this message: “Public links have been temporarily suspended for generating excessive traffic” on shared links. Quick…
I'm using an external drive to store my Dropbox synced files and every time I restart Dropbox or restart my Macbook it forces Dropbox to index. hI haven't disconnected the external drive once, and I left it plugged in overnight with Dropbox open and when I logged into my Macbook today (from sleep) the Dropbox app was…
I am a team admin with full rights but Dropbox is preventing me from sharing some folders but not others. How do I solve this?
Hello, I'm trying to remove myself from a shared folder that I don't own in order to free up space in my account. The help page I referenced says that the best way to remove myself temporarily is to click on the three dots of the folder and choose delete. However, when I try to do that, it says that doing so will delete…
Hello Team, I have hired an outsourced team to design few files and videos for me and I want to keep all of the files secured under my access in my Business Dropbox account Folder to which my freelancers can get the access to upload any amount of content but they should have not the access to remove the files, they can…
Drop Box Moderator: Urgent Request please advise, in year 2022 we received a set of document link which had already expired. we downloaded 5 documents at that time.. now don't remember was the link had more documents in it or not….. now the sender is advising us that they had send a set of documents that are more than 5…
My goal is to share a PDF report that is still being updated. To keep things simple, I overwrite the file with the same name in the same folder each time I make changes. My Dropbox folder is synced locally on Linux (Ubuntu 24.04 LTS). After editing the report in my working directory, I copy (with Ctrl+C command) the…
Hi Dropbox Community, I am reaching out because my ability to share files has been suspended. Whenever I attempt to share a link, I receive the following notification: “We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy.” I am unaware of any specific…
I have a large file in my dropbox which I have been trying to sync to a new mac desktop. If I uninstall and reinstall the dropbox application, and then ask it to sync it would start downloading. But once the sync gets interrupted, by the mac going to sleep or anything else, it refuses to continue. In apple finder, the file…
Right now it's a huge flaw you cannot cancel the 'make available offline' download mid-process. Especially since it's so easy to accidentally click the 'cloud' icons on MacOS and suddenly have a whole folder of files downloading. I work in post-production and regularly have folders containing hundreds of gigabytes worth of…
This discussion was created from comments split from: Remove "Log in or sign up" Popup when downloading from a shared link.
It looks like you're new here. Sign in or register to get started.
Learn how to use Dropbox and find answers to common questions in the Dropbox Help Centre.
Get the most out of Dropbox with free self-guided courses and live instructor-led sessions.
See available support options based on your plan including email, live chat and phone support.
