Get support with viewing, downloading, and exporting files and folders from your Dropbox account.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Large Dropbox downloads keep failing (website) * Downloads of large files or folders via web repeatedly fail or end prematurely. Quick Guide * Switch to the desktop app with selective…
My file is in a dropbox folder at work I can see it on the web It does NOT show up on my Mac at home. The web say, this file is Hiden from you. how do I fix this so I see the file at home and at work at the same time like I always did before.
Similiar to 3 months ago I again have a dropbox paper file that doesn't show pictures that have been uploaded. When I click on the file I get an access denied notification. Very weird as I uploaded the pictures via copy pace. The same issue occured 4 months ago documented in the following community ticket. Dropbox Paper…
Hi, I have uploaded several videos to a Dropbox folder, but when I try to view on a computer (Mac, Safari (v.26) Mac OS - Tahoe 26 -- recently updated), I get the image below with a "spinning" box. Never had this problem before, and I can download the video back to the computer and it plays fine. I can also view the videos…
Hi there I wrote a tiny desktop program that downloads read only files from DropBox as images , that means dat i've revealed a security issue on DP. sl.
How do I contact a human being & get my data off this piece of **bleep** site before you delete my 500GB of data, since you made me a Team & quintupled your price & I've been homeless & peripatetic for 6 years & without an income for 8 years & you are holding hostage all the vestiges of a life I once had & liked?
Is there some easy way I am missing of viewing an HTML file from the iOS Dropbox app in Safari rather than in the in-app viewer? I have only been able to make this happen by a convoluted process involving sending files to My Files first.
Hi everyone. This is with the latest version of iOS. I have an existing Excel File that is encrypted with a password. It works fine with Dropbox. I change the password and save it, and now I get the error Decryption Failed when I open it on the iPhone with the password. The worksheet works fine on PC. I've even tried…
Question or Issue I had 12 video files - a mix of MP4 and .MOV stored which were all working. I even made back up copies and put in additional file to share with a colleague. 4 of those files (mix of MP4/.MOV) have lost audio. I see that others on this forum have raised this. I have checked all my settings - the other…
My main use is to post photos and have friends download them. I know about the ability to download any folder you are currently in. I know how to download a single photo. But I have not found the way to select and download multiple photos at a time. I'm hoping there's a way that I have not found. Please tell me!
When I highlight text in a Paper document in my browser and then export it to MS Word, the highlighting gets lost. Bold, italics, underlined instead are all working as expected and are retained. I tried a few tips, but none of them worked: - copying text from the browser and pasting into the Word doc directly - using…
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