Get support with viewing, downloading, and exporting files and folders from your Dropbox account.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Large Dropbox downloads keep failing (website) * Downloads of large files or folders via web repeatedly fail or end prematurely. Quick Guide * Switch to the desktop app with selective…
This morning when we open our spreadsheets on dropbox only one tab is being displayed and we can't access the other tabs on the sheet , if we download the file and open it all tabs are displayed. They spreadsheets are saved as xlsx files on Dropbox. Any idea's why this has suddenly happened ? All were fine yesterday
I have a video downloaded from dropbox, but when i play it, it only shows the dropbox icon and no sound. This video was sent to me by somebody else, the file size indicates there is something there, but nothing plays. Any idea? Can this video be recovered? If so, how? Thanks
I have been experiencing this issue for several days - I can't download my files. I have tried selecting the file from the list of folder contents, then clicking download. I have tried opening the file in Dropbox (double clicking the file) and downloading from there. I have emptied the cache, cleared history, logged out…
I have been using dropbox and 1password for years . I had to erase my iPhone as I forgot the passcode , when I reinstalled 1password it would n to sync with dropbox anymore , now I have no way of viewing my passwords ? Any ideas how I can view the data on dropbox now ???
Hello! I can acces som photos, but not all uploaded files. Maybe it's only shared files I can't access. Here's my case: I am a consultant/developer using DropBox to distribute SW to my (one and only) client. I am using DropBox from several Linux computers installed at different locations all over the contry (Norway). These…
As of today, for some reason I am struggling to get a full screen on my ipad to view files and foldersd. I used to be able to click off the left hand side search column but now I can’t click it off. Any ideas as to how to do this.
each time I try to download a file I get a message saying "ADD BLOCK DETECTED" although I have allowed all add's inc 3rd party & I have followed the instruction what to do I still get the message!!?? am I doing something wrong or is there a way around it?
The preview within Dropbox is showing all text blurred. It's as if the document doesn't render completely. When opening the same document by right-clicking the document within Dropbox and open in new tab, the document loads clearly as it was saved. Testing was done on multiple browsers and multiple Dropbox accounts and…
Every since I installed the new Dropbox on my Macbook, the list of where my files are stored in Excel has gone wonky. For example, when I open Excel and look at the list of files I could open, the file 'spanish vocab' is shown as being stored here: Macintosh HD/Users/[removed]/Library/CloudStorage/Dropbox/mabword/Spanish…
I’d like to download youtube files to dropbox and later se the them offline. Is this possible?
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