Get support with viewing, downloading, and exporting files and folders from your Dropbox account.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Large Dropbox downloads keep failing (website) * Downloads of large files or folders via web repeatedly fail or end prematurely. Quick Guide * Switch to the desktop app with selective…
Started this week. On my phone I can open an Excel file in Dropbox as a preview but when I click on the edit button I get the Office Excel opening (Downloading from Dropbox) screen, then it flips to the "Microsoft Office Integration would like access to the files and folders in your Dropbox. Learn more. > Allow screen" I…
How to download all Dropbox folders + files into an extra external hard disk? I need to keep sync folders + files in my C drive. To back up all the folders + files in my extra external hard disk directly from the Dropbox web (Not from the C drive). I lost files in the Dropbox before and that is not secured only sync in the…
I was sent a Dropbox link by a trusted source. I am to use it to download a ".sys" file for one of my commercial embroidery machines. Every time I click on the link, I get a message that this kind of file can cause damage to my computer and therefore it will not be downloaded. I have a Windows 11 Pro (64 Bit) PC. Is it…
HOW CAN I SYNC MY DESKTOP DROPBOX WITH MY IPHONE 13? On my desktop dropbox I use OpenOffice Calc and I don't have this on my iPhone. At one time I was able to do this, and I don't know why I can't now. I've searched and read articles online but I'm not the most literate compute person! Any suggestions greatly appreciated.
Main feedback for the developers. 1) Customers need to be able to measure folder size correctly in line with Windows and MacO. This is not an issue on Google Drive, it needs to be fixed on DropBox. 2) Customers need to be able to measure the total number of files in a folder without needing to select each file manually.…
Is there anyone still monitoring this discussion? if so I need help, tried different browser, private browsers, nothing is working and its only happening for 1 file. Pls help!
I wanted a solution to have files backed up online (typical dropbox) but I also have certain files (a few handfuls) I need always available when I am offline (off the internet). I am often offline for extended periods of time and need those critical files. I am using apple products, a laptop on ventura and mobile devices…
I am new to Dropbox as of yesterday. Although reasonably tech savvy with various software, I am getting confused. None of the videos on YouTube explain in quite the right way. I have a Dropbox account and a folder visible in File Explorer. I seem to be able to either open DB by googling it, or I can open the folder in FE.…
Getting an error 403 when accessing Dropbox PaperI submitted a ticket but have yet to hear back. My regular dropbox is working as intended.
Hi, Dropboxcommunity! I have the following problem: I embed the code on the website to play the video: <video width='100%' autoplay='true' playsinline='' loop='true' muted='true\'> <source src='https://www.dropbox.com/s/0acg085wlvdpfti/spaten_identity.mp4?raw=1' type='video/mp4'> </video> 1. Everything works fine on…
It looks like you're new here. Sign in or register to get started.
Learn how to use Dropbox and find answers to common questions in the Dropbox Help Centre.
Get the most out of Dropbox with free self-guided courses and live instructor-led sessions.
See available support options based on your plan including email, live chat and phone support.