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Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Large Dropbox downloads keep failing (website) * Downloads of large files or folders via web repeatedly fail or end prematurely. Quick Guide * Switch to the desktop app with selective…
I placed my music in dropbox. If I want to listen directly using dropbox, I can listen only to one song at a time I had to select an other song in a folder to listen again. Is there a possibility to listen to more songs or a complete CD?
Hi, I’m currently evaluating Dropbox as a tool to store PDF files for easy access using content search (keywords etc). At the moment, I’m just using a number of test documents to assess the suitability I will mainly access on iOS devices, using the Dropbox apps. Overall, it seems good, however it refuses to find large PDF…
Hi, I'm having issues downloading a 45gb .mov video file. Mac Mini 2023 Ventura 13.7 In the Dropbox App, when I double click on the file it says, 'The document could not be opened. Try your operation again. If that fails quit and relaunch..etc.' I've done that a number of times but it's still not working. The thing is,…
Hi there I have been sent a film in Dropbox. I am able to view the autogenerated CC transcript of the film, and it looks pretty accurate. I would like to download this transcript and then pair it with the film for offline viewing, as a SRT or something. However, when I follow the steps to download / copy the transcript it…
Someone shared a folder with me that contains 7 AVI files, each of which are about 4gb. The videos play correctly in the web version of Dropbox but each one will not play further than around the halfway point when downloaded. I have tried using a different computer, a different browser, I have upgraded my account to the…
There are some files, currently placed in Deleted Files section. I want to export those files, to download them s a zip file, but withtout restoring them back to their original folders. Any solutions available?
I seriously need advanced searching. Dropbox used to have these features (like search exact phrase) in 2015, but somehow removed them. So how can I do advanced searching in dropbox? Like: List files with age between x and y Contain the phrase "a b c" are of type *.pdf ...
Hi guys, today, probably after downloading and installing latest stable release a Dropbox, the context menu disappeared from Windows Explorer. Dropbox version: 183.4.7058 Windows 10 version: 22H2 OS build 19045.3448 Unfortunately I am not sure, what version was installed prior to update. Any ideas to solve this? Was…
Have word DOC's loaded into Dropbox with table content with a column containing ITEM numbers, these show in Dropbox OR when printed from Dropbox as: when they should be 1.2 etc. If you save the file to local PC and print the correct "features" of ITEMS are printed. Why would the be ? Thank You Terry
I shared a .docx file with my collaborators for commenting via Dropbox, and I think they commented using the Dropbox comment function. I am aware of the issue that Dropbox comments on a Word file are only visible on the website and not when the file is opened via the desktop app. However, my issue is that now the docx file…
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