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Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. My large Dropbox download keeps failing in my web browser If you're downloading a large file or folder from Dropbox.com & the download keeps failing or stopping, these steps can help…
When trying to view my files I receive the message that they cannot be viewed because I am off line. I am online logged into my account. Also the help chat does not work. Any help out there? Thanks
Stupid question I know, but Google isn't helping and I can't find the relevant settings to change. I accidentally set my Dropbox HTML files to always open in the Samsung Android native HTML Viewer and got a popup saying to go into Dropbox settings if I wished to change it in the future. I want to ALWAYS have the option to…
Hello, I've seen many posts on this forum about this bug, but Dropbox still hasn't fixed it or even acknowledged it. The Dropbox app on MacOS no longer keeps files downloaded apparently. I marked multiple folders to make available offline. This computer has been connected to the internet for months when it had time and…
I use DB for storing video and photo content for my event business. We've been in business for 11 years, so that means there are a LOT of files, and everything is in lots of subfolders. I am trying to downsize my DB quickly, and want to try to find all the largest files to start with, and right now it is like finding a…
I have ~2tb on Dropbox. My pc has 1 tb so I have selected the few I need all the time. However, I want EVERYTHING to back up to a 5tb external. The instructions seem to call for using the pc as a 'landing place'. Can't do so because I have only 1 tb on pc.
This discussion was created from comments split from: I need help when uploading files to my account. Lost connection..
I'm having an issue where an Excel file isn't displaying all characters when viewed within Dropbox. Certain letters and numbers (for example, "A" and "4") don't show up in the cell — the only way to see the full, correct content is to click the cell and check the formula/content field, which does show the right value. Some…
I have two identical phones. In one of them, when I select a photo to view I can then continue to scroll through all the photos in the folder. On the other phone when I open a photo it is the only one to view so there is no scrolling available
Title: Dropbox image viewer resets to 100% zoom when moving to the next image I am experiencing a new problem with the Dropbox web image viewer that did not occur previously. I use Dropbox to review and share large numbers of photography images. When I open a folder and click on the first image, it displays correctly using…
I store many PDF files in Dropbox, including invoices, utility bills, and personal documents. I'm looking for a simple folder structure that makes everything easy to find. How do you organize your files?
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