The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. I can't link my personal and business Dropbox accounts If you're trying to connect two Dropbox accounts - such as a personal and a business account - but keep getting an error, these…
I'm at a loss on how to get back all the files I trusted as safe with Dropbox. The system logged me out, probably after a restart. I clicked the pre-filled information to log back in. Except that was to an old account that I forgot about and had not used in about 10 years. The system stated "you already have a Dropbox…
I’m trying to change my email address. The instructions I found says to go to my initials in the right hand corner, but there’s nothing there. Also settings don’t have an option either. Any help? Thanks, JakesMom
Dropbox Plan Plus and also Free Payment Method Card Question Issue I used to be able to log into my work account (Plus) and my personal/free account on the dropbox app. Now, I can only log into the Plus account or the Free account but not both. Why?
As described at English | The Dropbox Community except now these notifications are coming up every couple of minutes after I dismiss them. This is insane and unworkable. I have 500MB free; that’s more than plenty. I’m nowhere near running out of space. Something’s got to change.
Is there a way for me to switch from file provider to legacy mode and also get the dropbox icon to appear next to the search bar on the finder. My co-worker is saying this is important to our workflow but we can't figure out how to set this up.
Hi...I am trying to update my account email..I am successful until the verification email to my new email address does not come through to my new email inbox or junk to complete verification....it also says "send again"......I have tried both many times....In my account settings it has the new email and says "pending…
I use Dropbox as a central depository for construction drawings and through "Editable access" permission settings allow external consultants to upload their drawings into nominated folders. The collection of folders for a construction project are shared with subcontractors, staff and other consultants on a "View only"…
Device Mac Mini M2 Operating System/Browser (if using the web) Tahoe 26.3.1 Dropbox App Version (if using the app) Dropbox Plan Plus Question or Issue I've tried on a couple different browsers (Chrome, Safari) and I do not get verification emails to add a secondary email to my account. I've checked Microsoft's Quarantine…
Hi everyone! We're starting to notice this Drobox notification below pop up on our Mac community. When we click it, it takes us to Privacy & Security in System Settings but then does nothing. Anyone know what exactly this modifying apps means and what its asking for? Should we be concerned? This particular MBP is running…
I been finally, yes after years... planning on upping to a paid version. I was comparing things. Recently, about a month or 2 now, a patch made my decision. I've always been a bit annoyed with the rclick , hit account, then exit(quit) and it do a popup to hit ok. All other taskbar setups, i rclick select quit/exit and they…
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