I’m trying to change my email address. The instructions I found says to go to my initials in the right hand corner, but there’s nothing there. Also settings don’t have an option either.
Any help?
Thanks, JakesMom
Hello Jay,
I was trying to change on the app. Now that I used the website, it was easy!
Thank you so much!!
JakesMom
Hi @JakesMom, thanks for messaging the Community!
Could you confirm that you're logged into the Dropbox site, and that you can see your initials or avatar?
It should be either on the top right corner, or the bottom left corner as the interface is undergoing changes. Alternatively, you can click this link to take you there directly.
From there, you should be able to change your email address.
Keep me updated with any progress!
Hi @JakesMom and welcome to the Dropbox Community! 😊
I’m Theresa 👩💻, one of the Community Managers here at Dropbox HQ. I am glad to see your issue is resolved and thanks for coming back and confirming what worked. It’s helpful for others who might run into a similar situation. (And yes, sometimes there are things that aren’t available on the app, so using the web version can be a great workaround in those cases).
Since then, we’ve refreshed the community, and I’d love to hear your thoughts… how are you finding the new look and feel so far?
Looking forward to hearing from you, T 😺 (Dropbox Community Manager)
