Get help with third-party integrations from the Dropbox Community.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Why does this integration need access to all files and folders in my Dropbox? Apps like Microsoft Office request full access to my Dropbox when connecting. Quick Guide * Go to Dropbox…
Hello, I'm trying to remove "Dropbox for Outlook" Addin from Microsoft Outlook (new, lite version) running on Windows 11. It should be as easy as clicking "Remove" from the "Manage your apps" setting, but it's missing for the Dropbox add-in. Desktop version of Dropbox used to be installed, but was uninstalled. Looking…
A cookie preferences icon recently appeared in the bottom left hand corner of excel for web sheets when accessed through dropbox. despite choosing and saving cookie preferences the cookie doesnt go away, and blocks the ability to toggle left through excel sheet tabs . Is there a way to remove this cookie icon?
Device Macbook Pro M2 Operating System/Browser (if using the web) macOS 26.0 Dropbox App Version (if using the app) v233.4.4938 Question or Issue I used dropbox backup to backup the Documents and Desktop folders of my Mac before it went in for repair and I now want to restore the backup to my machine (which has a totally…
Why can I not restore my backup on to my computer? I have to download individual folders and in some cases it will cry and complain and say it cannot download because a folder may have too many files. Is there no better way or am I stuck downloading folder by folder. I like the feature but if the restoration process is…
Dropbox passwords is going away. I am trying to delete all my usernames and passwords stored on Dropbox Passwords. When I follow the instructions by selecting the entry I wish to remove, click the dots to show more and click "Remove", it will not remove it. It just displays a pop up message saying "Dropbox Passwords is…
The other main cloud storage providers both have spreadsheet editing software. And they apparently no longer support Dropbox. My only option to have a shared spreadsheet stored in the cloud with easy editing ability seems to be to use either Google sheets (with Google drive) or Microsoft Excel (with one drive). Your PDF…
Hi We got problem activating Macros in Excel when opening files from dropbox. Excel has a messages in the top saying that Macros has being blocked. And there is no option to activate Macros, as there used to be. Any ideas Brgds Bent
Device Samsung tablets Operating System/Browser (if using the web) android Question or Issue Ive been introduced to Dropbox by an app I use called songbook pro. I use the app on two similar Samsung tablets. Both installations refer to the same account with the same name and password. I need to have an exact copy of the app…
Dropbox has great support for Microsoft Office formats (Word, PowerPoint, Excel). Could the same or similar support be provided to Apple Pages, Numbers, Keynotes? This would help users from having to download the files locally and allow viewing the file with Windows and Linux user.
Hi I cannot run macros on my excel file thats in dropbox. On the web/desktop version both dont work. I made sure to enable macros (They work if I put the file on my desktop). I saw a solution to add this trusted site: wopi dropbox com But in the internet options, it dosent let me says to contact my system adminitrator.…
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