Get help with third-party integrations from the Dropbox Community.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Why does this integration need access to all files and folders in my Dropbox? Apps like Microsoft Office request full access to my Dropbox when connecting. Quick Guide * Go to Dropbox…
Integration Affected iOS 26.0.1 Mail and other PDF viewers to Dropbox Device iPhone 15 Pro Operating System/Browser (if using the web) iOS 26.0.1 Mail Dropbox App Version (if using the app) 444.2.2 Question or Issue I've recently upgraded to the iOS 26.0.1 version on my Apple phone and I have lost the functionality of the…
Question or Issue Why is the SalesForce integration for Dropbox stopping Its a business critical element for us and whilst you have offered a partial workaround it is no where near as elegant as the existing solution. If there isn't a change of heart we will be moving all our data out of Dropbox and over to Sharepoint (for…
Boxifier doesn't recognize my lifetime license... it's happened before and support has always solved the problem remotely... but this time Boxifier support isn't responding to emails.
Hello, I'm trying to remove "Dropbox for Outlook" Addin from Microsoft Outlook (new, lite version) running on Windows 11. It should be as easy as clicking "Remove" from the "Manage your apps" setting, but it's missing for the Dropbox add-in. Desktop version of Dropbox used to be installed, but was uninstalled. Looking…
A cookie preferences icon recently appeared in the bottom left hand corner of excel for web sheets when accessed through dropbox. despite choosing and saving cookie preferences the cookie doesnt go away, and blocks the ability to toggle left through excel sheet tabs . Is there a way to remove this cookie icon?
Device Macbook Pro M2 Operating System/Browser (if using the web) macOS 26.0 Dropbox App Version (if using the app) v233.4.4938 Question or Issue I used dropbox backup to backup the Documents and Desktop folders of my Mac before it went in for repair and I now want to restore the backup to my machine (which has a totally…
Why can I not restore my backup on to my computer? I have to download individual folders and in some cases it will cry and complain and say it cannot download because a folder may have too many files. Is there no better way or am I stuck downloading folder by folder. I like the feature but if the restoration process is…
Drop box should have editor or allow users to open outllok msg and similar files from dropbox . Microsoft outlook app is available and one can be view there but it does not connect to dropbox
Dropbox passwords is going away. I am trying to delete all my usernames and passwords stored on Dropbox Passwords. When I follow the instructions by selecting the entry I wish to remove, click the dots to show more and click "Remove", it will not remove it. It just displays a pop up message saying "Dropbox Passwords is…
The other main cloud storage providers both have spreadsheet editing software. And they apparently no longer support Dropbox. My only option to have a shared spreadsheet stored in the cloud with easy editing ability seems to be to use either Google sheets (with Google drive) or Microsoft Excel (with one drive). Your PDF…
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