Get help with third-party integrations from the Dropbox Community.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Why does this integration need access to all files and folders in my Dropbox? Apps like Microsoft Office request full access to my Dropbox when connecting. Quick Guide * Go to Dropbox…
Application Affected m3u4u Device Dell OptiPlex 3080 Tower Operating System/Browser (if using the web) Windows 11 Pro Question or Issue Hello everyone I am having issues I am trying to use Dropbox with m3u4u. Everything works fine when setting Dropbox up in m3u4u except when I get to the section to enter the access code.…
Operating System/Browser (if using the web) macOS15.7 dear we are using Dropbox for Teams functionality to work simultaneously with colleagues on the same document. However, we frequently get a warning the autosave function has been switched off, and we end up with different copies after all. The exact message we are…
I have a Synology NAS (DS418Play). I want to use Cloud Sync to back up some folders. I'm running DSM 7.2.2, Cloud Sync 2.7.2 (Newest). I have 2 test folders, one encrypted, one clear. The folders contain 2 files. Small.txt (21 bytes) and Big.jpg (3.9 M/b). Small uploads, Big does not. Synology support checked my config…
Application Affected Word Excel etc Device ASUS VIVOBOOK Operating System/Browser (if using the web) Windows 11 Dropbox App Version (if using the app) No app Question or Issue When I try to open a word or excel file I get this error Word is running into problems with the 'dropbox.officeaddin' I also face issues with files…
Question or Issue We are experiencing a problem where a user is unable to access a Dropbox file through Adobe InDesign. The project folder contains two directories — one with the content files and another with the InCopy file. Dropbox shows that all data is fully synced. However, when the user attempts to open the content…
Hello, I’m experiencing an issue that appears to be a recent change in Dropbox behavior. I use a third-party application on my Android phone that backs up data to Dropbox. The app automatically connects using Dropbox integration, selects the Apps folder, and creates its own subfolder inside it where backups are stored.…
Device iPad Operating System/Browser (if using the web) (Windows 10 Dropbox App Version/Browser Version Chrome 124, Safari 17 etc. Question or Issue When trying to open a document stored in Dropbox in Word the following message appears: Can’t open file. Sorry, xxxxxx.docx is stored in an unsupported server location. How…
Current Uhale views pictures in apple photos so if you created a bridge between apple photos so it could read what is stored in apple photos my Uhale software would be able to read it. or if Dropbox had pictures frame software for my Fangor 21.5 in display.
Is anyone else having trouble opening documents in Paper? I just wanted to review a couple to determine if I was scrapping the associated projects or saving them, but the site keeps giving me errors when I try to open them. :/ I know the general... everything around Paper has been declining over the last couple years, but…
Integration Affected Microsoft Office Device Surface Laptop 5 Operating System/Browser (if using the web) Windows 11 Dropbox App Version (if using the app) 238.4.6075 Question or Issue One of our employees is experiencing an issue with opening files saved in Dropbox intermittently. Others are able to open the files and the…
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