Get help with third-party integrations from the Dropbox Community.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Why does this integration need access to all files and folders in my Dropbox? Apps like Microsoft Office request full access to my Dropbox when connecting. Quick Guide * Go to Dropbox…
Dropbox, I installed the Dropbox add-in on the Outlook client, and noticed that it does have the Upload files option as advertised from the following link below. I have reinstalled the add-in many times and still the option does not appear. And yes, my Outlook client does meet the requirements. Please confirm if this…
I have an M1 Mini (OS 14.3) with two monitors, and since I'm always working on multiple projects, each with its own folder, I keep Finder windows open for each of them, some on different desktops, some with a dedicated desktop of their own. Recently, when the Mac's been sitting idle for any length of time (typically…
This has create a HUGE nightmare for our LOCAL files stored in multiple Synology NAS devices that were using Cloud Sync to keep local files and Dropbox in sync. This new update has now deleted/removed TB's of data because of the Team vs Personal folder. HOW DO WE UNDO THIS? Also, as an ADMIN I no longer can…
I am attempting to link my google account to my dropbox account and every time I try I get an error message "Please connect Dropbox to the same Google account". They are both using the same email address so I'm not sure why this is happening.
I have been using the app Dictate + Connect on my iPhone for many years. I share the dictations to Dropbox. All of a sudden I am getting the message: Transferring Data Failed. Dropbox error. "expired_access_token/." Can anyone help?
I work on a Mac Studio (chip M2) with mac os x sonoma 14.4. All my documents are synchronized in dropbox and I use the desktop version of dropbox I have a problem for a few days now that prevents me from attaching documents to emails with Apple Mail When I attach a document, apple mail indicates "download", but the…
I have a Lead with files in Dropbox, and when I convert it to Account, Opportunity, or Contact record, the file doesn't move over to the new record's Dropbox.
Hi, We are having some 4500 PDF files in Dropbox that we would like to share with people on our website - behind a general login, controlled by Wordpress. The users must be able to search using strings to identify certain files, and then have the download or view option to access the files. We are looking for a Dropbox…
I'm in a team of 3 with a shared dropbox - not my account but I have my own paid subscription so plenty of room in the shared online dropbox space. I am working on iMac with Numbers spreadsheet and Pages word-processing. I don't have Microsoft Office and can't afford it. I can upload my Numbers spreadsheet to the online…
I have a regular DropBox account that I've been using for many years. This afternoon, it suddenly started giving my this very same notification every 30 seconds or so. It doesn't tell me which files it's having trouble with - just, "These files are online-only." When I click on the notification, it goes away, but it…
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