Get help with third-party integrations from the Dropbox Community.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Why does this integration need access to all files and folders in my Dropbox? Apps like Microsoft Office request full access to my Dropbox when connecting. Quick Guide * Go to Dropbox…
It has come to 1Password's attention that file downloads don't work in Dropbox when the 1Password extension is installed in Safari. I did a technical deep dive into the issue and found the following Dropbox code that causes this issue. As we can see in the minified code below, the W function removes an iframe from the…
Hello I am new to Dropbox and I am currently setting up Dropbox (former Sharepoint/OneDrive user). I can't find a lot of information on how to migrate from Sharepoint/OneDrive to Dropbox almost all the information are the other way around. Are there some best practices or guidlines I can follow and use. Do tools for data…
Recently, after I open my excel file from Dropbox, it prompts me to "Microsoft Office Integration would like to access to the files and folders in your Dropbox". I Key "Allow". But it does not open the excel file. Please advise.
My synology NAS synchronized dropbox perfectly for years. After the April 20 update the synchronization caused mayhem on my NAS. Online all is well up to April 20 but no more synching of our work files after that. Now I found out yesterday that a warning email was sent that i never noticed, but how to solve it now? The…
Has anyone had any recent issues with the Dropbox integration for Salesforce? We've been using it successfully for 8+ years, and it stopped working just last week. We (all users) are getting the following message when Salesforce tries to connect, and Dropbox has been unable to help: Script-thrown exception An unexpected…
We have a salesforce integration and at some point in the last year something changed so that when users add a few folder it is only added to their personal folders instead of the company one where everyone can view the content and add to it. We have a centralised structure for all these folders but now have to manually…
I integrated DROPBOX with my EPSON RR-600W scanner. I have many options to save a scan, including DROPBOX. All I had to do was sign into DROPBOX in the Epson Scansmart application with my DROPBOX ID and password. However, when I go to store the document, the software only shows one folder, DROPBOX. The other folders in my…
I'm using outlook app on Android phone. When I try to add an attachment from Dropbox, (from going "Attach a file" then in "Other locations" selecting Dropbox) the list of files it shows me is not complete or matching the actual file structure in Dropbox. So I cant access the folders and files I need. I have the Dropbox app…
I have a music player called Tempo Slowmo which usually downloads files fromDropbox. Lately, when I try to download, there are no files to be seen. I store these files in Apps>Tempo SlowMo. Normally when I click on the Dropbox logo in Tempo SlowMo, it brings up the files in Apps>Tempo SlowMo for me to download the one I…
Why, if Google is supposed to be so great, does their software do this kind of **bleep**? I received an extremely important Proposal for Collaboration yesterday and it says the API is expired and then it wants me to program a bunch of ******. I’m not a programmer nor do I want to be. Thats why I hate Google and their…
It looks like you're new here. Sign in or register to get started.
Learn how to use Dropbox and find answers to common questions in the Dropbox Help Centre.
Get the most out of Dropbox with free self-guided courses and live instructor-led sessions.
See available support options based on your plan including email, live chat and phone support.