Get help with third-party integrations from the Dropbox Community.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Why does this integration need access to all files and folders in my Dropbox? Apps like Microsoft Office request full access to my Dropbox when connecting. Quick Guide * Go to Dropbox…
We have a salesforce integration and at some point in the last year something changed so that when users add a few folder it is only added to their personal folders instead of the company one where everyone can view the content and add to it. We have a centralised structure for all these folders but now have to manually…
I integrated DROPBOX with my EPSON RR-600W scanner. I have many options to save a scan, including DROPBOX. All I had to do was sign into DROPBOX in the Epson Scansmart application with my DROPBOX ID and password. However, when I go to store the document, the software only shows one folder, DROPBOX. The other folders in my…
I'm using outlook app on Android phone. When I try to add an attachment from Dropbox, (from going "Attach a file" then in "Other locations" selecting Dropbox) the list of files it shows me is not complete or matching the actual file structure in Dropbox. So I cant access the folders and files I need. I have the Dropbox app…
I have a music player called Tempo Slowmo which usually downloads files fromDropbox. Lately, when I try to download, there are no files to be seen. I store these files in Apps>Tempo SlowMo. Normally when I click on the Dropbox logo in Tempo SlowMo, it brings up the files in Apps>Tempo SlowMo for me to download the one I…
Why, if Google is supposed to be so great, does their software do this kind of **bleep**? I received an extremely important Proposal for Collaboration yesterday and it says the API is expired and then it wants me to program a bunch of ******. I’m not a programmer nor do I want to be. Thats why I hate Google and their…
Hi, This is the first time I’m posting and really need some help please regarding synching issues between my Dell XPS17 and my smartphone, Samsung Galaxy. The problem is that the entire Dell XPS17 backup does not show up anywhere in my mobile Dropbox app....so since the Dell XPS17 backup does not appear on any of the…
Synced files populate a dropdown menu with your default app for opening files (i.e. acrobat for pdf files). This should be maintained with "unsynced" files as well. This is a critical and simple programming effort. One click would sync the file and also open the file. This would be a MAJOR BOOST in how the desktop…
We have several clients who utilize Synology NAS servers running DSM 7.2.1-69057 Update 3 & Cloud Sync configured to sync to their Dropbox Teams accounts. All were working great up until the end of April 2024 when they all stopped syncing within days of each other. To test the connectivity from Cloud Sync to Dropbox, I…
Hi All, Just out of nowhere when we scan from our epson printers (we have two) it no longer writes to drop box. See error message email below; I have already carried out the follow trouble shooting; * Network and internet all working fine * Have scanned direct to Drop box from my Phone. All fine. Proves nothing wrong with…
When editing a .xlsb file in Excel for the web, macros seem to be disabled. Does the Dropbox integration with Excel allow macros?
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