Get help with third-party integrations from the Dropbox Community.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Why does this integration need access to all files and folders in my Dropbox? Apps like Microsoft Office request full access to my Dropbox when connecting. Quick Guide * Go to Dropbox…
I'm way out of my depth here. I've been a long time user of Drobox and have installed the desktop app previously but its not working this time. I used the Migration Assistant to set up new Mac Air from MacPro. I've found Dropbox in launchpad but there are no files. I have tried to delete but I get a dialogue box saying its…
When Dropbox gets hung while syncing, adobe acrobat stops working. My team uses Dropbox with ArcGIS Pro, and there are a lot of files being synced. We usually manage and do not have a problem with other applications. Recently my entire team has been unable to use Adobe Acrobat while ArcGIS Pro is running or was recently…
I used to be able to open Word or Excel documents in Dropbox by clicking the three dots by the filename and choosing "Open in" and selecting "MS Word" or "Excel." Now, on my desktop computer, I can choose only the web-based Word or Excel, and on my iPad, if I choose "Open in" and click Microsoft Word, nothing happens. I…
I've used dropbox for storage for 10+ years with AutoCAD. Recently on AutoCAD 2025 when opening older files from Dropbox (not even that old, say something I worked on in 2023) the program just freezes and won't open. The files are .dwg. I can force close AutoCAD, attempt to reopen that old file and it will freeze again,…
IS there a way for me to watch a dropbox video from iphone to Chromecast?
Hello everyone, My name is Pablo and I'm a student from Spain. Recently, my team and I have been using Google Docs for our study projects. However, we've encountered some issues despite following the recommendations we found here: https://cincodias.elpais.com/cincodias/2016/10/21/lifestyle/1477059838_404192.html, but…
I'm still having the same problem despite following your instructions in ticket #23327492 The MacOS FINDER app often freezes, causing transfers between folders to stall. This results in the need to either "relaunch" or "force quit" the Finder application. This only started happening after I allowed the MacOS system folder…
So this is driving me crazy 🙂 Running Ipads using JamF and Securly. Just recently some users not all are unable to open Word / Exel etc documents from dropbox ipad application (latest version running on IOS 17.3 Dropbox for Teams / Office 365 for Faculty A1 licenses - I've cleaned a new Ipad and replicated and happens for…
My company is looking for a platform where we can upload, store and use Quickbook files, (qbw, qbw.dsn, qbw.nd and qbw.tlg) does Dropbox support any QB file? I am using it already and I do see that I am able to upload it and it does sync and saves. My worry is if this will at any point change or if it will cause any…
When I try to add an attachment from dropbox to a mail in gmail, I receive a message in gmail "can not upload the file". This error occurs only on one smartphone with android 12. If I do the same , with the same dropbox and google account, on an other android phone (android 11 )or an android tablet, there is no problem.…
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