Get help with third-party integrations from the Dropbox Community.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Why does this integration need access to all files and folders in my Dropbox? Apps like Microsoft Office request full access to my Dropbox when connecting. Quick Guide * Go to Dropbox…
I'm still having the same problem despite following your instructions in ticket #23327492 The MacOS FINDER app often freezes, causing transfers between folders to stall. This results in the need to either "relaunch" or "force quit" the Finder application. This only started happening after I allowed the MacOS system folder…
So this is driving me crazy 🙂 Running Ipads using JamF and Securly. Just recently some users not all are unable to open Word / Exel etc documents from dropbox ipad application (latest version running on IOS 17.3 Dropbox for Teams / Office 365 for Faculty A1 licenses - I've cleaned a new Ipad and replicated and happens for…
My company is looking for a platform where we can upload, store and use Quickbook files, (qbw, qbw.dsn, qbw.nd and qbw.tlg) does Dropbox support any QB file? I am using it already and I do see that I am able to upload it and it does sync and saves. My worry is if this will at any point change or if it will cause any…
When I try to add an attachment from dropbox to a mail in gmail, I receive a message in gmail "can not upload the file". This error occurs only on one smartphone with android 12. If I do the same , with the same dropbox and google account, on an other android phone (android 11 )or an android tablet, there is no problem.…
It has come to 1Password's attention that file downloads don't work in Dropbox when the 1Password extension is installed in Safari. I did a technical deep dive into the issue and found the following Dropbox code that causes this issue. As we can see in the minified code below, the W function removes an iframe from the…
Hello I am new to Dropbox and I am currently setting up Dropbox (former Sharepoint/OneDrive user). I can't find a lot of information on how to migrate from Sharepoint/OneDrive to Dropbox almost all the information are the other way around. Are there some best practices or guidlines I can follow and use. Do tools for data…
Recently, after I open my excel file from Dropbox, it prompts me to "Microsoft Office Integration would like to access to the files and folders in your Dropbox". I Key "Allow". But it does not open the excel file. Please advise.
My synology NAS synchronized dropbox perfectly for years. After the April 20 update the synchronization caused mayhem on my NAS. Online all is well up to April 20 but no more synching of our work files after that. Now I found out yesterday that a warning email was sent that i never noticed, but how to solve it now? The…
Has anyone had any recent issues with the Dropbox integration for Salesforce? We've been using it successfully for 8+ years, and it stopped working just last week. We (all users) are getting the following message when Salesforce tries to connect, and Dropbox has been unable to help: Script-thrown exception An unexpected…
We have a salesforce integration and at some point in the last year something changed so that when users add a few folder it is only added to their personal folders instead of the company one where everyone can view the content and add to it. We have a centralised structure for all these folders but now have to manually…
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