Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.
any ideas why this might be happening so much? photo here -
Hi everyone, I’m having an issue where all the files I receive from my teacher via Dropbox arrive locked (with the “Locked” checkbox enabled in the macOS Get Info panel). I can manually unlock them by right-clicking each file and unchecking the “Locked” box, but it’s very time-consuming when there are many files.…
I'm consistently getting a "We’ve interrupted your sharing activity. For details or to contact support, read our help center article" error when the (MacOS) screenshot app saves a new screenshot to a Dropbox folder. I don't seem to be over my limit, malware and virus scans are clean. Any thoughts?
A new folder "Camera Uploads" has recently appeared in my online acct but I don't know EXACTLY what I did wrong to create it. I did import pix on to the local HD using Picasa photo editor but must have specified somewhere to also upload to DropBox. Since it is more than 1GB this existing fldr must be removed and any new…
Hi, Dropbox tray icon says it is "Connecting..." forever. I cannot see the list of the latest modified files as it used to show or use the tray, actually. I am using Linux Ubuntu 22.04 (but it like that since the 19.10, I suppose) The currently installed version of Dropbox is 149.4.4568 I also don't have the "Early…
Hello - I'm sharing a link for a folder, which includes all of the right files. However, the title of the folder is not accurate when sent by shared link. The folder name is accurate in DropBox, but when I share the link, an old folder name appears instead. Where can I update that for the shared link to reflect the current…
I believe since I updated my MacOS to Sequoia 15.4.1 a few days ago, my Dropbox app has faced a connection problem and tells me very frequenly that it is 'Reconnecting to the internet. This may take a moment'. It seems that the app can at times connect to internet and upload my files, but most of the time it gives the…
A user has a DropBox shared folder that is used by everyone within an organization. When we try to access, for example, an Excel file from the shared folder in File Explorer, it tries to open in the Excel app but it freezes, never loads, and gives message (Excel is not responding) in which case, we use task manager to…
I have my downloads disabled for a shared link. Whenever I test the link to another email, the download option is still there and able to be used. I just upgraded to the business, and I pay to use this feature on Dropbox, and for it not to be working is very frustrating. I've tried logging out from my Dropbox account, used…
Sync works between app and online with all files except 2 new files that were created with the app. Everything shows current updates except for all users and online don’t show the new files. Any suggestions
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