Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Dropbox account suspended for excessive public-link traffic I get this message: “Public links have been temporarily suspended for generating excessive traffic” on shared links. Quick…
I has taken me the better part of an hour just to a button that allows one to start a discussion. Not sure, but part of the problem may be I was using Firefox. Regardless, it should not be this difficult. I have been spending hours trying to setup my account so certain dropbox folders would be visible in my PC's Dropbox…
I work in a team of 4 people and everything went well for years with dropbox and my team members. Then I installed a windows update (from W11-22H to W11-24H). After that update my problems begon. Not all the files are accessible anymore for my pc, For the other team members and on my smartphone everything remains ok, but…
The recent forced update that matches Dropbox Status icons to Microsoft's OneDrive for always offline/online only/temporarily offline is nice, but this update also seems to have removed the Right-Click menu from Dropbox folders in Windows. The whole menu is just gone. Specifically, what I care most about there are the…
I've installed dropbox yesterday, been trying to setup the backup service. Followed all the steps, but it seems to not be working correctly, it takes a looong time for it to finally finish the backup, if it'll finish at all, even though it's just a 1,47gb backup. There immediately comes in the main problem, i've selected…
I have a number of teams that share info (song lyrics) through a song lyric package that expects a contiguous folder structure - eg Root Song folder on dropbox --- My material subfolder ---Band 1 material subfolder --- Band 2 material subfolder Band 1 and Band 2 have shared their dropbox folders with me but for the app to…
Hi it has been brought to my attention that when I share a file with a member staff they can click on all members before clicking into the file and they can view everyone's email addresses. I have never notice this before and my staff do not feel comfortable that everyone can see there private email addresses. Can I hide…
Upload failed. Please try again Has been happening for the last 2 weeks. I'm using Safari. I'm on the basic plan, used just over 463MB. The files I'm trying to upload are pdf and csv files, 20-60MB in size from my MacBook, definitely local files, not on GWS etc.
Anybody know why we all the sudden get this error on all file requests we create. Never had problems with it before. "This file request has been closed, deleted, or never existed."
Hi, Can I backup an external hard drive on different computers signed in to the same account? I BackedUp my external hd initially on computer 1. I just tried to BackUp on computer 2 signed into the same account, but the Manage Backup page asks to Sign on to the device? I have the options of Adding a Backup and that…
on multiple devices... pls fix :)
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