Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Dropbox account suspended for excessive public-link traffic I get this message: “Public links have been temporarily suspended for generating excessive traffic” on shared links. Quick…
Was notified that my shared links are no longer accessible. Cleared all my generated links in settings and tried to recreate and got the following error: Error in call to API function /2/sharing/create_shared_link_with_settings: We’ve interrupted your sharing activity because your files might contain phishing content.…
I am getting an error message when trying to share a file "Can't share file. we're interrupted your sharing activity because files may contain phishing content." I have received no communication from Dropbox regarding my account.
Hi, My sharing has been suspended but I'm not clear why? Read the help center article but I'm still no wiser on what action I need to take to get it back... Any advice would be gratefully received! This is the message I receive: We’ve interrupted your sharing activity. For details or to contact support, read our help…
Hi everyone. Is there a way to sync my Excel files (saved in Dropbox) on the fly between my MacBook and PC? Like Continuity on Mac - u edit file on one device and synchronously see edits on the another device? I have my Excel files synced among devices with Dropbox only if I saved them before switching to another machine.…
Hi, I am using a Mac and file size shows 0 bytes. How do I solve this and be able to view the files?
Hello, Wouldn't be a great idea for Dropbox to include the "Scan document" option in the menu showing up when pressing the app icon (iOS) like for Apple's Notes app ? I can send you a screen capture. Just my 2 cents. Regards. Robert Lespérance
A folder containing all my company projects appears now empty. I looked at the log and it says not activity more than 2 days is available. This folder was created many years ago. I am really worried what can I do? Is there A bug in Dropbox..?
need a way to save info in email folders - no inbox - spam or trash - just folders - I lost 2.2 GIG of data stored in folders when email did update
Our team is still getting constant notifications for every new folder somebody creates. How on earth is this a solution?
I've uploaded an image file. Ensured that anybody with a link can view the image. Shared the link. Anybody that clicks on the link, including myself, is met with an Error 400 "Something went wrong" message when clicking said link. Any insight would be very much appreciated. Link in question: [link removed by moderator to…
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