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The Dropbox right-click options are gone from my Mac's Finder.

I recently changed the location of my Dropbox folder and now I no longer have my right-click menu. Dropbox is running and everything has been synced. I've restarted and reinstalled dropbox and it did not fix my issue.

Latest version of Dropbox: 221.4.5365

MacOS: 15.4

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Megan

Hey there, @EREP, let's jump right into this!

Can you share with me the app's exact syncing status at the moment?

You also mentioned that you recently changed the location of your Dropbox folder. Can you confirm that these were the steps that you used? If not, feel free to clarify.

Lastly, can you please follow these steps to restart your Finder and let me know if there's any improvement?

I'll be waiting for your updates!

EREP

"Your files are up to date"
Yes I moved my Dropbox folder using the method above.
Dropbox does not show in Finder Extensions (see Screenshot)

Megan

Hey @EREP, thanks for replying back to me!

Can you please try to click the following to see if it changes things at all?

-Click on the Apple icon at the top left of your screen.
-Click on System Settings.
-On the General tab, select Login Items & Extensions.
-Scroll down to Extensions, and click the (i) next to File Providers.
-Toggle Dropbox to Off and then to On again.

EREP

Did that but still missing menu, still not in finder extensions.

Megan

I see, thanks for checking @EREP!

Can you also follow these steps in order to perform an advanced reinstall? That should do the trick.

If not, let me know and we'll take it from there!

Theresa

Hi @EREP , and welcome to the Dropbox Community! 🎉

I’m glad to see that @Megan has given you some great advice on how to reactivate the right clicks on your Mac.

I just wanted to check in, were you able to reactivate this with the steps provided? I hope everything got sorted, but if not, just give me a shout, I’m happy to help 🤗.

T 😺 (Dropbox Community Manager)

Mfruckus

Well, no. If you read my comment above it says that it’s still not working.

Jay

HI @Mfruckus, when you reinstalled the Dropbox desktop application, did you install it with admin privileges?

Is this a personal machine, or a company-managed device?

EREP

Since this is a Mac that it was installed on with only me as the administrator then yes it was installed with admin privileges.

This is my personal machine.

Jay

Could you confirm what plan you're on according to this page, and what your total quota allowance is?

samkhu

Is there a fix to this issue? Experiencing the same thing

Nancy

Hey @samkhu, can you share a few more details on your issue? What’s the current syncing status and app version of your Dropbox app?

I’d also like you to visit the Sync tab of your app preferences here, and send me a screenshot of the Dropbox folder's location.

Finally, can you clarify your OS version and whether you recently had any OS or Dropbox app updates?

Walter

Hey @samkhu - just circling back to see if you saw our last reply. If you still need any help feel free to reach out with the information we requested. Otherwise, if your issue has been solved, let us know what worked for you!