Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Dropbox account suspended for excessive public-link traffic I get this message: “Public links have been temporarily suspended for generating excessive traffic” on shared links. Quick…
I recently had Microsoft removed from my computer and replaced with Linux Ubuntu. I'm struggling with the learning curve. I have installed Dropbox and I have installed WPS Office. How do I have WPS Office let me save to Dropbox? (as I previously did in a Windows based system)
I usually use dropbox to transfer my photos from my mobile to my pc. For the last two days, when I try to transfer a file, it says that it already is in dropbox, but it doesn;t show in the pc folder. The icon in the taskbar shows the blue arrows, meaning that its syncing, but its been doing that for two days. Anything I…
I received the following error: "We’ve interrupted your sharing activity" error when trying to share files" I see this problem has been happening to others in the forums, and since I don't have a paid account, I'm here asking for help. My account will not allow me to create links to shared files. It was working up until…
Hello, I’m experiencing the same issue and would like to get in touch with your support team. Thank you.
Hi. I'm transferring lots of files, and using the toolbar popup to view sync progress. However, it closes when I start my next transfer. Is there a way to keep it open, or another tool? TIA
Hello, I tried to share a folder with someone as I always do and I got the above unexpected error. It was a big folder containing many applications (some of them freeware, some others along with their license files), PDF support files for applications, for devices (manuals, software manuals, etc), many drivers of various…
Hi Dropbox Community, I’m having an issue with the Dropbox Desktop app not syncing after updating to macOS Sequoia 15.0.1. Files are stuck in “Syncing” status with no progress. Details: * Setup: Dropbox Desktop app v203.4.4858, macOS Sequoia 15.0.1, MacBook Pro M1, Dropbox Plus plan. * Issue: After the macOS update on July…
This might have been covered previously but I can't find it. Is there a way to see all the recipients in the file activiy list, not just one name plus some number?
My Dropbox for Windows app is currently updating. The sync settings seem to have changed to be more compatible with Windows, I take it. It's still currently indexing, but anyway. I notice that instead of the green circle for an offline file, and the green check in a white circle for a folder that's partly online and partly…
When I share a folder with someone outside of my Dropbox team they are prompted to ask to join the team. This causes confusion because I do not want them to join the team. Is there away to adjust this?
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