Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. My shared link says "Public links have been temporarily suspended for generating excessive traffic" If you're seeing this message when using a Dropbox shared link, it usually means…
There are MANY similar questions in the community about this, but none answer the problem: I can't get files to download local on my machine. Environment :macOS 26.5, latest Dropbox downloaded and installed, Dropbox has Full Disk Access Steps to reproduce: In the Finder, select a file that is Online Only Right click → File…
if I make a backup using the drop box app and subsequently alter or delete some of the files (still on my computer) , do they get altered in the backup? or as a backup a snapshop of the files at the time, and I will need a new backup regularly What is the relationship with files in my dropbox folder which are it seems…
I was syncing a large file to my dropbox folder on my computer for 8 hours. I paused the sync. When I resumed the sync, it started over from the beginning. Why didn't it resume from where it was paused? Thanks!
Hi guys, I created a small guide about snow crab legs prices, and I want to share it with some friends and seafood lovers. I’ll need to update it from time to time when prices change. What’s the easiest way in Dropbox to share a document so people always get the latest version? Any tips would be really helpful! Thanks
it’s in the title. When something gets sent over to me - i don’t want to download the stupid app i just want to check something quickly while im on my phone. It seems like tricks online like changing the url or trying to see the desktop version dont work anymore on safari or chrome. I still haven’t figured it out - this is…
I have plenty of Dropbox storage, and none of my folders get downloaded to my phone. Phone storage being full is the reason I want Camera Uploads to work, so that I can delete the uploaded photos off of my phone and have more space there, but it doesn't work until I make room on my phone first. Why?
I un-installed Dropbox on my iPhone and PC to purge all files returning to the free account. Re-installing, my iPhone now shows old shared files between the two. These are still live even though my Dropbox folder on my PC only has two small folders. (The old files were removed to a separate folder and should not even be…
Hello. I’m using Dropbox on macOS 14. Previously, I was on macOS 12 with the same Dropbox settings. In Preferences/Sync/Default Sync Preferences, I selected “Available offline”. For specific folders in my Dropbox folder, I chose "Make online-only". On macOS 12, whenever I dragged a file into one of those online-only…
I have edited MS word documents on my computer using Review/track changes. The files are saved with Review/Markup off. When I upload these files to a dropbox folder (shared), they display a track changes/markup view. When I permanently delete these files and try uploading them again, the markup view again appears. How do I…
I haven't used the Dropbox app in a while, and I can no longer see how to change which online files are accessible on my desktop. To be clear I don't want all of them on my desktop, just specific files and folders, but I can't find selective sync anymore.
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