Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Dropbox account suspended for excessive public-link traffic I get this message: “Public links have been temporarily suspended for generating excessive traffic” on shared links. Quick…
Users C Drive is low on Space. There is another D Drive installed that has more than enough space. When I attempted to just move the Dropbox folder, it told me it couldnt because the Backups were on a different Drive. So I stopped backups of the folders (Desktop, Documents, Downloads), Did what I needed to do to move them…
All of my shared links and files are still downloadable to people I sent the links too even after I have deleted the folders and my dropbox account. When will they finally go away?
It would be extremely helpful if Dropbox URLs for shared files could be static, even when you overwrite the file. Having the URL change each time I save over an audio file makes Dropbox a poor option for using links within Radio Spider.
i try to upload longer videos to my dropbox and all i get is an error message saying the files “may have been deleted”. how do i fix this
1) how much are download and upload max filesize limitations? (through desktop app) thank u .. i am thinking of going from free account to paid 2TB account (PLUS version) i want to upload or download if nececery a file of 300GB (encrypted). and 2) if i pay by month at first if i will be able to get money back if i dont…
Feature request: Delayed camera upload It would be very helpful to have an option to delay automatic camera uploads. Right now, photos are uploaded immediately, which means I often have to delete unwanted photos twice – first on my phone and then again in Dropbox. A delay (or temporary queue/“review before upload” option)…
Hello, I'm encountering a major issue with Dropbox sharing, and I’m trying to understand what’s going wrong. It seems that all of my shared links are no longer accessible to external users. When I open them while logged into my account, everything works fine. However, if I test the same links in a private/incognito window…
Device HP Desktop Operating System/Browser (if using the web) Windows 10 Dropbox App Version (if using the app) 238.4.6075 Syncing Status Up To Date Question or Issue I've not been able to find documents using search in my dropbox folder for a few weeks. I went to indexing options to remove dropbox from indexing and re-add…
I have dropbox on phone, i pad and desktop which is the main source of use and work on original files on desktop but they dont update on others and dont update in dropbox.com. Help is a misnomer because all too often it tells what you can do without telling you HOW TO I need a dummies guide, at nearly 80 my brain does not…
I've had the occasion to do a fresh install of dropbox on a couple of windows PCs recently, and both times I've discovered after the fact that the default windows autoplay setting was changed to enable silent uploading of files to Dropbox's photos folder. This setting had previously been set to simply open the volume in…
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