Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Dropbox account suspended for excessive public-link traffic I get this message: “Public links have been temporarily suspended for generating excessive traffic” on shared links. Quick…
Device: OnePlus 13 Operating System/Browser (if using the web): macOS 26.3.1 (a) (25D771280a) Dropbox App Version (if using the app): 244.4.6580 Syncing Status: Up to date Question or Issue I have the exact same issue as described here: The quality of some of my photos is affected when using camera uploads. | The Dropbox…
Dropbox Plan Basic Are you a Team Member or Admin? Do you have access to the email linked to the account? Yes Are there any devices connected to your Dropbox account? Laptop Question or Issue I am currently logged into my account. However, when someone tries to share files/folders with me, Dropbox says there is no account…
If I want to share a folder with particular email addresses, is there a way to upload the addresses all at once or do i have to grant access one by one? I realize I can send a link by email myself, but don't want to do that.
My Dropbox is full (1.99 GB / 2 GB), but I have no files. There is a shared file/folder that shows a 404 error and I cannot remove or leave it. I cannot add it (storage full), cannot delete it, and no options are available. It seems like a ghost shared folder is using all my space. Can someone from Dropbox support fix this?
For some reason now, I’m getting an error message trying to share a file or folder from my Dropbox. I have the Basic account and therefore no support from Dropbox. I have tons of files I need to have access to share or to be able to recover them and move to a friendlier service. Any help would be greatly appreciated.
Hello everyone, I am a freelancer, and I have been using Dropbox Transfer since its launch as an alternative to similar services, precisely because it is included in my paid plan. And because it allows me to offer my clients a simple and more professional experience, also thanks to the customization options. In recent…
Hi, long time no see..well something happend today..because this problem occur again. I have an xml file which i share with my own smart TV app, but it doesn't work. | The Dropbox Community What have you done different today? Or excactly 5 hours ago..
I'm using an external drive to store my Dropbox synced files and every time I restart Dropbox or restart my Macbook it forces Dropbox to index. hI haven't disconnected the external drive once, and I left it plugged in overnight with Dropbox open and when I logged into my Macbook today (from sleep) the Dropbox app was…
I am a team admin with full rights but Dropbox is preventing me from sharing some folders but not others. How do I solve this?
Operating System macOS11.7.10 Dropbox App Version (if using the app) 244.4.6580 Syncing Status 1 file is unable to sync Issue While organising and renaming files in Finder, I accidentally typed the \ character in one of the file names. I corrected it almost immediately, but not before Dropbox had registered it as a file…
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