Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Dropbox account suspended for excessive public-link traffic I get this message: “Public links have been temporarily suspended for generating excessive traffic” on shared links. Quick…
Hi - I just saw a post in which April from Dropbox said that Apple Camera Raw transfers on camera upload (I’ve noticed mine don’t) and then did simple test because I don’t use iCloud instead preferring to use dropbox. And voila. Jpg uploaded. Only. No dng. Why is Dropbox so confident that it uploads raw when it clearly…
"Make available online" does not work with IPAD. What do I need to do?
Question or Issue When I want to copy the link to send to someone, I delete the "allowed to edit" link and copy the "allowed to view" link. The link still allows the person to edit.
Question or Issue How do I setup unique "email to dropbox" email addresses for my individual client folders?
My shared account, one of musicans that I share a folder with is using windows, and he keeps having issues. The error message he was receiving is “You are out of memory”, I have asked him to delete. his old free DropBox account, which he said he did. I know it’s not my account, because I have 2 TB, and not even close to…
Application Affected Dropbox Device MacBook Air Operating System/Browser (if using the web) OS 15.7.3 Dropbox App Version (if using the app) 238.4.6305 Question or Issue Three days ago I noticed an error message at the top of the finder window which was open to my Dropbox folder (stored in "locations"). The message said…
Hello Community Ive been with DROP BOX for over 15 years. Ive reached my limit and cannot stomach the owners of DB anymore. Fleecing small business is not admirable. Creating confusing menus to generate more revenue aimed at small business owners who cannot manage these complicated systems. I initially signed up for DB as…
I’m using a MacBook Pro M1 with macOS Tahoe 26.1. Since the update, Dropbox is not syncing. I’m unable to make files that are stored in the cloud available offline. Is there a solution to this?
I have a windows and a linux computer that are successfully syncing the files in their dropbox folder to the files I see when I log into dropbox online. The problem occurred when I created an account (using the same email address) on a third (windows) computer - it does not sync at all. The files when logged in to dropbox…
Device: Kindle Fire Max 11 Operating system on computer (Mac Mini): Mac OS 26.2 I was always able to download pdfs into SongBook Pro, moving them from my Mac to Dropbox, then using my Dropbox on the Kindle I would export them to SongBook Pro. It would show up on the mac's Dropbox but not the Kindle's Dropbox, plus I could…
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