Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Dropbox account suspended for excessive public-link traffic I get this message: “Public links have been temporarily suspended for generating excessive traffic” on shared links. Quick…
Device Oneplus 13 Operating System/Browser (if using the web) Android 16, OxygenOs 16.0.2 Dropbox App Version (if using the app) 454.2.2 Syncing Status OK Question or Issue When dropbox automatically uploads newly captured photos by my phone and uploads them to the 'Camera Uploads' folder, I am noticing that some* (NOT…
All of my shared links and files are still downloadable to people I sent the links too even after I have deleted the folders and my dropbox account. When will they finally go away?
i try to upload longer videos to my dropbox and all i get is an error message saying the files “may have been deleted”. how do i fix this
Device Mac Mini M4 Operating System/Browser (if using the web) MacOS 26.4 Dropbox App Version (if using the app) Syncing Status Very slow! Question or Issue I am have very slow upload speeds. It is taking 50 minutes to upload a 2.2 gig file. My upload speed is 490. I thought it was my computer, so I purchased a new one.…
1) how much are download and upload max filesize limitations? (through desktop app) thank u .. i am thinking of going from free account to paid 2TB account (PLUS version) i want to upload or download if nececery a file of 300GB (encrypted). and 2) if i pay by month at first if i will be able to get money back if i dont…
Feature request: Delayed camera upload It would be very helpful to have an option to delay automatic camera uploads. Right now, photos are uploaded immediately, which means I often have to delete unwanted photos twice – first on my phone and then again in Dropbox. A delay (or temporary queue/“review before upload” option)…
Hello, I'm encountering a major issue with Dropbox sharing, and I’m trying to understand what’s going wrong. It seems that all of my shared links are no longer accessible to external users. When I open them while logged into my account, everything works fine. However, if I test the same links in a private/incognito window…
Device HP Desktop Operating System/Browser (if using the web) Windows 10 Dropbox App Version (if using the app) 238.4.6075 Syncing Status Up To Date Question or Issue I've not been able to find documents using search in my dropbox folder for a few weeks. I went to indexing options to remove dropbox from indexing and re-add…
I have dropbox on phone, i pad and desktop which is the main source of use and work on original files on desktop but they dont update on others and dont update in dropbox.com. Help is a misnomer because all too often it tells what you can do without telling you HOW TO I need a dummies guide, at nearly 80 my brain does not…
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