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Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. “Couldn’t start Dropbox” error on Mac Dropbox fails to launch after macOS updates (e.g., 15.5). Quick Guide * Ensure system extension (and Keychain access) is enabled. * Reinstall…
Hello, I have just installed the dropbox application on my Mac. After signing in the program asks for a confirmation from my iPhone, however I don't get anything on my phone.... After clicking to ask to send the request again, the same thing happens.... After trying to install on my phone, the same thing happens....…
Hey folks, just uploaded capture to record a video. The recording went great, when I pressed stop it opened a new tab and has been "uploading" for over 24 hrs. Does not help if I close window and open again and it isn't showing in my capture files. Any suggestions?
i would like to have the selective file type syncing, so that we can avoid syncing backup files, plot log file, error files, some other unwanted file types. syncing will ever faster if we have this option
Hi Folks, Moved from work MacBook back to personal Now dropbox will not install and I am getting an odd error - see screenshot below Can't reach anyone to help either ... although that is suggested Any thoughts? Appreciated in advance, Luke
It would be nice if there was a board for technical issues, but there's not so i had to just choose "plans and subscriptions". I can't believe that I have to waste my time with the community! How do I get in touch with technical support????? I can't login using windows 10. When I get tot he point of entering the code that…
I'm trying desperately to clear out my hard drive (so Photoshop can open!) and have made tons of folders and files 'online only' sometime ago. However, when I inspect the the folders and files (I'm using the app Folder Size) these STILL take up space on my laptop. An example of one folder here is my 'Camera Uploads' which…
Hi, I have started getting this bizarre issue all of a sudden where whenever I open the dropbox tray, it becomes a mini version of itself within the tray (see picture). Anyone have any idea why this may happen and how I may fix this? The only way for me to now select anything from the tray is through this mini box which is…
I'm currently seeing this If I click on Fix, it shows me this Then when I go to folder, it's unclear how to fix, going to Share as suggested I just get this I think I may have clicked "no" by mistake when the system asked to share originally, how do I fix this sharing decision?
Dropbox does not start on startup in Mac Os Ventura 13.4. It is set to start on start up in the app, and in OS settings but it's simply does not do that. Please help!
I'm on Mac OS 14.6.1 and when I try to bring up the contextual menu Dropbox options in the finder, sometimes there is a several second delay for the menu items to appear. The other contextual menu items show up when right clicking, but oftentimes, the Dropbox items do not show at first. It seems this may happen right after…
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