Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. “Couldn’t start Dropbox” error on Mac Dropbox fails to launch after macOS updates (e.g., 15.5). Quick Guide * Ensure system extension (and Keychain access) is enabled. * Reinstall…
Operating System/Browser (if using the web) (Windows 11 and Windows 10) Dropbox App Version (if using the app) (238.4.6075) Question or Issue This problem has bothered me for a while, I don't remember since when, but currently whenever I tried to save something into a Dropbox synced folder (such as a Powerpoint file or…
Running Windows 11 Pro. I recently re-installed Dropbox to retrieve files still stored on the cloud. The default install put the folder location "C:\Users\michaelmunson\Dropbox" I attempted to change the folder location by going to Preferences > Sync > Dropbox folder location. I changed the location to the external drive…
Hi, I want to reinstall Windows on my PC. Then I want to reinstall Dropbox and download all the data back to my PC via the Dropbox app. What will the modification date of the downloaded files be? Will it be the day of the download, or will it remain unchanged?
I've read that I should keep the ".dropbox" file. It shows up on two of my mac computers with a sync error status of "The operation couldn't be completed. (NSFileProviderErrorDomain error -2005)". I'd like to understand what is going on here and what I can do to relieve my account of its errors. Any information is…
Synchronization does not work on Android. I download files to a folder that is only accessible from Dropbox itself. It is completely useless. I need to synchronize files to a folder in the internal storage, just like on Windows! Otherwise, other apps will never be able to access my files.
Hi Team, Yesterday, for a reason that I am not sure of(the only thing we did, was add another user with access to a certain dir)...the "sharing activity" has stopped working...we are working on a shared dropbox with several people constantly updating /adding files...and now on the app, you cant see the changes being…
hi, I have recently found that when opening my dropbox app on my iPhone 16 pro, after about 5 secs the screen is filled with the dropbox advert 'Try the best of Dropbox for free' this covers the whole screen and there is no way of shutting it down. See the screenshot below. Any suggestions apart from the normal, log out…
Application Affected Dropbox desktop app Device Desktop PC Operating System/Browser (if using the web) Windows 11 Dropbox App Version (if using the app) 233.3.4870 Question or Issue I enabled the new experience for Dropbox in the system tray. I understand that it is in beta, but a regression seems to have occurred that I…
Hello --- I use a bat file to start dropbox on win 11 --- I discovered this issue with the beta version so I reverted to the stable. I reported this issue to support. So now stable version 238.4.6075 comes online and the issue resurfaced From the screen shot, it seems that when dropbox starts, it executes javascript and…
Why has desktop support suddenly stopped on Ubuntu 22.04 Lts ?
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