Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. “Couldn’t start Dropbox” error on Mac Dropbox fails to launch after macOS updates (e.g., 15.5). Quick Guide * Ensure system extension (and Keychain access) is enabled. * Reinstall…
I am an avid user of Adobe Bridge for my workflow. DropBox gave me a message that it was moving to the "locations" folder of my Mac and no longer in hard drive location as a folder. I wish I never clicked Yes to that. I can no longer see my DropBox folder structure within Bridge. Is there a way to undo the "locations"…
There's over 200GB of 'log' files on my computer under: [Users/[user]/AppData/Local/Dropbox/logs] My Dropbox app (for desktop) is currently syncing, but I only have 20GB left on my drive and it's stopping me from working. What are the log files, and will they be cleared automatically once finished? Are they safe to delete?…
Dropbox app is not available after restart despite numerous re-installs, advanced reinstall, disabling firewall. App is only functional when opening and signing into dropbox website, select INSTALL DESKTOP APP and install app. OPEN DROPBOX UPON STARTUP is selected. I have also tried toggling the switch off and restarting,…
It is allow to link a professional and personal account. It would be amazing to have two (or more) business accounts on the desktop.
Hello! I'm on Windows 7 and I've been looking forward to getting the "lite" version of the desktop app that had been announced for people using this OS, as the regular version of the app takes forever to load. I finally got it today and I'm super excited about it! It's working well and runs really fast, but I have a…
Application Affected Dropbox Device Asus Vivobook Operating System/Browser (if using the web) (Windows 11 25H2d, Mozilla Firefox Dropbox App Version (if using the app) 238.4.6075 Question or Issue Hi! I have tried to open up "properties" for the dropbox icon and chose one image as new icon but it won´t take it. Nothing…
In the name of GOD, please tell me how to remove Dropbox completely from my Mac! Thank you!
Application Affected Dropbox Device PC Operating System/Browser (if using the web) Windows 11 Dropbox App Version (if using the app) 237.4.5655 Question or Issue After Dropbox upgraded to the current version, my status icons are still on the file icons and there is no status column. Tried rebooting my computer and…
Question or Issue I am trying to calculate the size of a folder. In the size column I see a triangle with an exclamation mark Dropbox Plan Plus Operating System/Browser (if using the web) Chrome
i have three mac computers running same software and configurations - all on latest tahoe - all have dropbox on them and until recently all logged dropbox in automatically on restart (nothing accessibility and privacy have correct settings and disk access) - i also have dropbox files on the computers and not just iCloud -…
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