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Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Couldn’t start Dropbox” error on Mac How to link an existing Dropbox folder to a new install (Windows) Dropbox has no syncing icons/context menu options on Mac Linking the correct…
Hi there, I've read before that dropbox and macs are not working as seamlessly as they used but all the posts are years old so I wanted to check if that is still a problem or we have a work around it? My major frustration is that the dropbox right click menu is all gone. So there is no way to copy links, share, etc.. from…
I have had a Dropbox Plus account for several years. I have the latest version of the Dropbox app (460.2.2) installed on my iPhone with iOS 18.7.1. When I was unable to upgrade to the latest iOS version and when I could no longer backup my iPhone to iCloud, I found that copying photos and videos from my iPhone camera roll…
Application Affected Dropbox Device Dell Operating System/Browser (if using the web) (Windows 11 Dropbox App Version (if using the app) PREVIOUS TICKETS RE THIS ISSE: 25970669, 25969165, 25897971, 25863084 Question or Issue Drobox stopped working on all three of my computers. I worked with the AI bot and FINALLY got it…
Hi, so I want to move my dropbox folder to another drive with more space. Currently my dropbox have around 500 GB of available offline files. It's a company dropbox so in total it has 6 TB of files. I want to move the dropbox folder to a 2tb drive. I read so many problem about indexing that took forever or other syncing…
A number of people on the Beyond Compare Forum (Scooter Software) are reporting problems with the subject error when trying to access their Dropbox accounts using Beyond Compare. I first ran into the error about a couple weeks ago and it goes away at times and then comes back. This last occurrence seems to have started on…
Hi all, I'm joining the "File Provider API broke my computer" dance and sure wish I had read more in this forum before attempting to update. Dropbox had consistently been using 600-800MB RAM even when idle, so I was hoping the update would fix the issue (it did not). The update initially ran smoothly, and I left the…
I had to restore my MacBook Pro's OS (15.7.4), then re-install DB desktop app (did it several time to try to fix problem, in fact). All files are showing 0 bytes. I can open them one by one, then the opened ones are showing as they should. But I have a lot of images...need a faster solution. The right click function of…
I was able to add Size header to my columns on Dropbox website last year sometime. But now when I go there to switch my List view column headers, I no longer get the inverted caret. However, I get it with Grid view and Large Grid view. Where did it go? It's the same in Safari as in Chrome. Application Affected Dropbox…
Application Affected DropBox Windows App Device HP OmniBook Operating System/Browser (if using the web) Windows 11 Dropbox App Version (if using the app) 241.4.4853 Question or Issue I just purchased a new Windows 11 machine and downloaded the DropBox app. In the system tray, when I hover over the greyed-out app, it says…
It's been a while since I've used Dropbox since it disabled normal operation in Systemtray on x11 in Linux (I use icewm). I'll be happy to reuse it but until it doesn't come back it's hard for me to reuse it again.
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