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Problem solved: Switching to the classic integration fixed it I had a problem with Dropbox on my iPad pro since last update (iPadOS 27.0.1, Dropbox version 494.3.2). The Dropbox app showed all my folders and files correctly, but when I accessed Dropbox through Apple’s Files app, most of my folders and subfolders were…
A couple months ago, I wanted to migrate my Dropbox folders on my Mac over to my more secure Google Workspace drive. I clicked and dragged the whole lot containing many folders and subfolders. I saw them all on my Google drive (or at least the folder names); but I now realize that the actual files were not living on my…
This vital feature seems to have disappeared. When sending time sensitive or otherwise important files, part of the reason we use Transfer is that we are automatically notified that the recipient has downloaded the files. I understand it can be set case by case, but when we are doing this regularly, it seems like an…
Hi, I am trying to upload a 71mb file via the website from windows. I initially uploaded the file from a linux machine on chromium browser with no problem. However from a windows machine using google chrome I tried to update that one file. First I just tried uploading in the hope it would overwrite the existing file, but…
"Hello Dropbox Team, I sent a referral link to my Mom. She mistakenly signed up and logged in using my computer first, which triggered the system to mark the referral as 'Ineligible'. However, she has now moved her account to her own unique computer and verified her email address. Could a moderator please look into this…
When I download files from the mobile app to my xiaomi mobile it's very sad that the app needs to stay open for that.... But if the download was not completed and I mark all files and start a new download, there are only the options: overwriting? yes, yes all, skip There is no "skip all" So in the worst case I have to…
Hi Dropbox Community, I purchased a new Acer Nitro V 15 laptop yesterday. It came with the Dropbox Promotion app preinstalled, but it repeatedly shows the error: “We failed to download Dropbox.” I downloaded Dropbox separately from the official website and signed in, but my account still shows only 2 GB. Could anyone help…
Hi, Dropbox is about to delete files from my account because it says I'm 7.36 GB over my 23.75 GB quota even though I don't even have files that use that much space in my account. 7.36 GB is more so the amount of storage I'm using in total. Please help me fix this issue.
Hi, my problem is, that I need the files with the right and original filename like IMG. But if I create a folder for "today" and upload some files now and some more files later, the later uploaded files will turn into img. Why? How can I prevent that?
I know this right-click menu has been an issue recently, but my thing seems a little different. First: I am running Windows 11 pro with Dropbox 269.4.4231 My issue issue is that the right click menu keeps disappearing. I saw on a previous thread a direction to install the latest stable version of dropbox, which I did, and…
Dropbox Fax stores local data (like confimations of faxes sent) in a HelloFax folder in Dropbox root folder. That is prime real estate and you should be able to change the default folder location to anywhere within your Dropbox.
The Dropbox desktop app has a limit on the number of files it can sync to a computer. When I signed in, the app told me "Dropbox can't sync over 500,000 files to this computer" and asked me to choose folders. But the Selective Sync window only shows the size of each folder, not how many files it contains. Size says very…
In Windows, when I right-click a file in File Explorer and choose Copy Dropbox link, the link goes straight to the clipboard. Nothing shows whether it is a view link or an edit link.
In the Dropbox desktop app for Windows, the Preferences window, Selective Sync and Manage hard drive space have a fixed size. They cannot be resized or maximised. With a large Dropbox, going through the folder lists in Selective Sync means a lot of scrolling in a small window, and longer folder names are cut off. It is…
Currently, opening a Markdown (.md) file in the Dropbox mobile app only displays the raw text code. Markdown has been a web and documentation standard for many years, used universally across platforms like GitHub, Notion, Obsidian, and forums. With the rise of AI/LLMs, notes and generated content in .md format are more…
