Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.
Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Dropbox account suspended for excessive public-link traffic I get this message: “Public links have been temporarily suspended for generating excessive traffic” on shared links. Quick…
Just updated my newish Windows 11 computer for the first time in months and new Dropbox files were added. Oddly, they're available offline even though I believe I set them to not download automatically but oh well. I assumed I could manually set them to online only. But I see no option for offline folders or files to be…
I use Dropbox for a single file transfer once per week. On the first attempt for this week I get an error message "You've hit the limit of invites for today. Try again later". Trying again at a later time only provides the same error message. Its kind of annoying that this is happening at all. Is there any quick fix I can…
Your advice please! I'm not a sophisticated user, and am trying to set up a specific Dropbox directory to do the following: I have an outside CPA firm - not part of my license group - that I want to share this Folder with. I want them to be able to upload docs into this Folder and edit the Folder generally. It is OK with…
I'm using an external drive to store my Dropbox synced files and every time I restart Dropbox or restart my Macbook it forces Dropbox to index. hI haven't disconnected the external drive once, and I left it plugged in overnight with Dropbox open and when I logged into my Macbook today (from sleep) the Dropbox app was…
I'm not able anymore, from my iphon 13, to share a copy of a file. This was possible before, few weeks ago, and from the same account is possible from my daughtre iphon. Already updated and re installed the app. Any tips?
For the last two days I've been unable to upload photos through the Upload Photos option. Although I have lots of photos on my phone I just see a blank screen. Before yesterday I always saw all the photos I'd taken grouped by day so I could just click a day and upload all photos I took then. I can still upload them through…
I am a team admin with full rights but Dropbox is preventing me from sharing some folders but not others. How do I solve this?
I’ve just found out when you change Laptop / Desktop you can’t continue to use the same external hard drive with Dropbox Backup. This is absolute madness. If you want to continue to use that hard drive with Dropbox Backup you have to re upload the full HD. I have 2TB used on a 4TB external SSD and I’ve just changed to a…
Hello, I'm trying to remove myself from a shared folder that I don't own in order to free up space in my account. The help page I referenced says that the best way to remove myself temporarily is to click on the three dots of the folder and choose delete. However, when I try to do that, it says that doing so will delete…
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