Hi, my disk on my computer is 500 gb, so I have an external ssd which is 2 tb. I would like to sync it with dropbox. Is it possible?
@Manasterski wrote: Hi, my disk on my computer is 500 gb, so I have an external ssd which is 2 tb. I would like to sync it with dropbox. Is it possible?
While you can store your Dropbox folder on an external drive, it's highly NOT recommended. Under the right conditions, data loss can occur. Should the drive fail to connect before Dropbox loads, or become disconnected while Dropbox is running, Dropbox could see that as a mass deletion and start to delete your files from the cloud.
Thanks for your answer, but this is very bad news for me. Well, I will be looking for some other services than.
Just bought a new Mac Studio and a new OWC ministack STX for external storage (SSD and Hard disk). I installed Dropbox on the external SSD because I want all dropbox files stored locally, but not on the Mac Studio’s small internal drive. The external HDD will be used for Time Machine. The problem is, the Dropbox app can forget where the Dropbox folder is located. Relinking is a real pain and incredibly unintuitive and time consuming if it is done correctly.
Surely the Dropbox app should know there is an external drive, and just wait a few seconds for it to come back online if it momentarily disconnected, rather than spit the dummy and want to download a second copy of my Dropbox folder onto my smaller internal drive, or wanting to back up the entire Dropbox folder that is stored on the external SSD into the Dropbox cloud, and duplicating everything in the cloud and doubling the size of my Dropbox folder.
I like to use the Dropbox cloud as a backup of my local files, with all files available locally; just like it did on my 2012 iMac that had 3 terabytes of storage. Sadly new Macs don’t come with much storage, hence the need for putting Dropbox on an external drive.
Does anybody have a solution? Maybe I need to look into iCloud again after many years, or another cloud service? I’ve looked around the forum and it looks like Dropbox isn’t catering for the new Macs and the need to rely on external storage.
Hey @Chris Heath, thanks for taking the time to post here.
I understand where you're coming from, however, there's no solution really to what you're describing.
While still possible, if you're on the older version of the Dropbox app, keeping the Dropbox folder on an external drive is not recommended.
You can check this article for more info.
I will, however, pass your feedback along to our team, so thanks for letting us know your thoughts.
Thank you.
It’s a shame there is no solution for people who are upgrading their Macs and moving their work to external thunderbolt SSDs.
I’d be happy to have Dropbox on the internal drive and download files I’m working on as and when I need them, as long as I can also backup the entire Dropbox folder automatically onto an external local hard drive. The important thing for me is to have a up-to-date copy of everything locally and a backup in the cloud. I can’t risk having all my data only in one basket behind a paywall.
It’s looking like I need to find another option because Dropbox doesn’t support my use case on new hardware.
I think I have a solution...
With all my files on dropbox currently sitting on my external SSD, I'll move most of them out of the dropbox folder onto the same SSD. Then I'll unlink the dropbox folder, delete it from the SSD, and set up the updated and smaller dropbox folder onto the internal drive.
Then I'll set the SSD to be backed up to dropbox.
So for business continuity / disaster recovery purposes, there is a copy of everything backed up to the dropbox cloud. I can work off the external 2 TB SSD. When I'm out of town and need to work using my 2010 MacBook Pro laptop (which needs to be replaced), I can move the relevant files into the Dropbox folder.
This may actually be a better solution overall, and I can still back up everything to the 8 TB HDD using Time Machine.
Hi Dropboxers,
We've been using Dropbox for about 6 months with a team of 6 sharing a folder of our work. We'd like to back this up to an external hard drive and have it keep up to date by syncing. Can I set up a Mac with a large external drive and just let it sync to that? Most of us are using online only for lot of our work, but we'd like to have a downloaded version available. On the Community I see some references that a Dropbox folder on an external drive isn't recommended. Will this work?
Thanks!
Hey @Cinosa, thanks for joining us on the Dropbox Community.
Indeed, moving the Dropbox folder to an external drive is not recommended.
When it comes to Mac computers specifically, it might not even be possible.
Have you updated your Dropbox app to the new Dropbox for macOS version that moves the Dropbox folder to ~/Library/CloudStorage?
Thanks Hannah,
We haven't set up a Mac to do this yet, but it would be the most recent update of Dropbox that we would be using. There's no reason this would have to be from a Mac though – if we were to set up a PC instead would this allow us to have a Dropbox folder on an external drive?
Thanks for your help.
Happy to help, @Cinosa!
If you were to do this from a Windows computer, it would be easier, as it is an option.
However, it's still not recommended as it can lead to file loss.
You can read more about the process here.
Hi Hannah,
Thanks again for your help – that's great. I'll look into this further, but that may be an option.
When you say it may lead to file loss, do you mean on the local drive or on the Dropbox, or both?
Thanks,
Cinosa
Hi @Cinosa, sorry to jump in here!
Both actually.
Should the drive fail to connect before Dropbox loads, or become disconnected while Dropbox is running, Dropbox could see that as a mass deletion and start to delete your files from the device, and these changes would then sync to your account online.
If you need anything else, let us know!
@Cinosa wrote: When you say it may lead to file loss, do you mean on the local drive or on the Dropbox, or both?
Potentially both.
If your Dropbox folder is stored on an external drive and that drive were to become disconnected while Dropbox was running, or if the drive wasn't online when Dropbox starts, it could be seen as a deletion and Dropbox would sync that deletion to your account online, deleting all of your files. The same could happen if the drive were to fail, in which case you'd lose the local files due to the failure, and your online files if Dropbox were still able to sync.
That wasn't my experience. When the dropbox app could not find the dropbox folder, it displayed an obfuscated message about reconnecting the drive. It did not automatically delete the contents of dropbox on not detecting the external drive. The choices displayed for the user were very unclear. The unintended result of the obvious choice to reconnect was to reinstall the contents of dropbox onto the internal drive which means having two dropbox folders; one external and one internal. I had to abort that second installation.
The unintuitive but more convoluted process was to click Advanced and through a series of clicks, reconnect with the external dropbox.
The first time dropbox lost the connection with the external drive was because I was plugging new equipment into my new computer and the USB C cable connection moved. The second time was when starting up, and I can't recall the circumstances around that instance. So far so good since that day.
Eventually, I will move most of my work from the dropbox folder on the external drive out of dropbox onto the same the external drive, reinstate the smaller dropbox folder back onto the internal drive and use that for current jobs, especially jobs that require me to use other computers to access dropbox. Then I'll let dropbox back up my external drive to the cloud.
I get messages saying not to save video projects in dropbox anyway, so working off the external drive makes sense. I'll still use the internal dropbox folder for some video projects when I need to edit from other computers.
All dropbox needs to do is add some smarts to its software, so when it does not detect the dropbox folder that is on the unavailable external drive, it waits say 10 seconds or longer, checking to see if it reappears once the external drive is mounted, and if not, the app could display a message requiring the user to make a choice. One is to ask the user to reconnect the external drive and some advanced options for doing something different, e.g., reinstalling dropbox (from the cloud) onto another drive. It should never assume that the missing external drive and dropbox folder is a valid reason for deleting everything. This action should require a barrier, like a password before proceeding.
@Chris Heath wrote: That wasn't my experience. When the dropbox app could not find the dropbox folder, it displayed an obfuscated message about reconnecting the drive. It did not automatically delete the contents of dropbox on not detecting the external drive.
That wasn't my experience. When the dropbox app could not find the dropbox folder, it displayed an obfuscated message about reconnecting the drive. It did not automatically delete the contents of dropbox on not detecting the external drive.
It has the potential to delete the contents, and if you search the forums you'll find plenty of people that have had it happen to them. It's not a guarantee, but it is possible, so the appropriate thing to do is let people know about the possibility so they can determine if it's worth risking their data or not.
I don't think this is an insurmountable problem for Dropbox to fix. Given how expensive Apple's internal SSDs are, there are a lot of people moving their storage to external SSDs as they upgrade their machines, so this will be a growing problem for a few years until Apple install a decent amount of SSD capacity by default.
Dropbox does not wag the dog - the machines are the controllers that dropbox is to serve. When will they fix this bug in dropbox?
