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Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Large Dropbox downloads keep failing (website) * Downloads of large files or folders via web repeatedly fail or end prematurely. Quick Guide * Switch to the desktop app with selective…
Okay, so for context, I download videos from my phone to the Dropbox and then I go to Dropbox in my laptop and download them on my computer. Problem is, one video refuses to download on my laptop and it keeps saying "check internet connection". I have internet, will always have internet, and the connection definitely…
Hi...I use Apple 11 pro max and have some downloaded music from across the years, a few weeks ago I noticed 2 songs glitching away and was seriously upset...someone here posted clear cache, tried it with no success...make available offline option being on or off, makes no difference...I'm not very tech savvy so the thought…
Everytime ctrl+click to open a file - it opens in this preview version. I would like files to default to opening with Microsoft Excel or Word, so I can get going! Otherwise, it's clicks on the three dots then > Open with > Excel. 😮💨 if you are doing this thousands of times a day with files.....it's a long winded process!…
Hi, Did anyone try to transfer Google data to Dropbox directly? As you know that Google offered a tool call Google Takeout which helps user in a great way to transfer all your personal data (Drive, Photos, Calendar...) to other cloud services (e.g. Dropbox, OneDrive...) directly. With this direct transfer feature, user…
I need to know how many times a particular file was downloaded from my dropbox public folder!
Is there a way to include my PC Backup folder in the same Dropbox Folder that I use to access my online files on other computers? The last time I did a PC backup a couple of years ago I could see it in my Dropbox Folder on other devices, but I just deleted that old backup, then backed up a new computer and it’s not slowing…
I have Dropbox 189.4 & Windows 11 23H2, and have noticed that for 'Online Only' Sketchup files, I can no longer see thumbnails of file contents when browsing Dropbox folders with File Explorer. As soon as I make a file or folder available offline, all the thumbnails appear. Similarly, if I change a file to Online Only,…
Hello. I uploaded all of the files from my laptop a few days ago as I needed to wipe said laptop. They uploaded, no problems. I have gone in to access them today and when I log in, they are all listed for a second then I get a message telling me something has gone wrong but not to worry my files are safe. I have searched…
I need to embed a photo folder onto a website with the most recent photo displaying. How do I do this?
My computer stop showing the PDF thumbnails. Any PDF file outside the dropbox can show thumbnails. Any PDF file inside the dropbox cannot show the thumbnail. Is there any solution?
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