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Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Large Dropbox downloads keep failing (website) * Downloads of large files or folders via web repeatedly fail or end prematurely. Quick Guide * Switch to the desktop app with selective…
I have Dropbox 189.4 & Windows 11 23H2, and have noticed that for 'Online Only' Sketchup files, I can no longer see thumbnails of file contents when browsing Dropbox folders with File Explorer. As soon as I make a file or folder available offline, all the thumbnails appear. Similarly, if I change a file to Online Only,…
Hello. I uploaded all of the files from my laptop a few days ago as I needed to wipe said laptop. They uploaded, no problems. I have gone in to access them today and when I log in, they are all listed for a second then I get a message telling me something has gone wrong but not to worry my files are safe. I have searched…
I need to embed a photo folder onto a website with the most recent photo displaying. How do I do this?
My computer stop showing the PDF thumbnails. Any PDF file outside the dropbox can show thumbnails. Any PDF file inside the dropbox cannot show the thumbnail. Is there any solution?
I needed to move a large file (1GB) from Dropbox to my local folder on Android. The file downloaded for a while, then out of the sudden the app disappeared. When I navigated to the file location - there was a local copy, but the size of the file was 0B. Any hints how to fix this? I'm on OnePlus 6T Android, Dropbox Plus…
here is the problem which has just begun recently. I have an iMac and iPad and iPod and now .rtf files now have suddenly changed into .rtfd files and won't open. I think it is only .rtf files which have images embedded. Can't find any help although i discovered if i go through one at a time and RENAME them back to .rtf ,…
Hi there, I've got a large file (100GB+) I'm trying to make available for offline access, but every time I try to get it, a pop-up comes up saying: Couldn’t communicate with a helper application. Using latest dropbox on a Mac (with Ventura 13.2.1) Thanks! Fede
I would like to be able to see who has viewed files. No specific instructions other than --Folders----Event Log. I do not see 'Event Log' anywhere. I vaguely recall stumbling across it by accident several months ago.
I have a folder with over 20000 photos syncing locally on a Windows 11 Pro computer. When viewing the folder, the large icon view option in File Explorer is not showing the thumbnail of the photo. This used to be fine even a week ago, but now it is not. Found an article mentioning that the Dropbox overlay icons needs to be…
I'd like to give a solution and also ask if anyone has a better one for the problem of downloading file folders or multiple files folders to your android devices. I was wondering if anyone has a found a better solution for downloading to an android device? My solution: 1. Select the folder or folders and create a link 2.…
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