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Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. Large Dropbox downloads keep failing (website) * Downloads of large files or folders via web repeatedly fail or end prematurely. Quick Guide * Switch to the desktop app with selective…
When I try to open a shared folder on mobile, the website asks me to install the app. I don't want to do that Edit: Screenshot:
I've used Dropbox on my Samsung S20 FE for a long time (and on previous phones). I've always been able to print my documents directly from the app. Tonight I tried to do so and the print option had vanished. It used to be down at the bottom of the option list, near "delete". The export option has vanished as well, because…
I'm a long-time user of Dropbox via my employer's corporate account. I have recently opened an individual (3 TB) account to back up my personal files (mostly pictures and movies, some documents) on my Mac. I saw that there is a relatively new feature (Dropbox Backup) through which I can back up folders without moving them…
Hello Dropbox Community, I was having no problem download videos to my computer and playing them back on my computer until a few days ago. Now downloaded videos playback with audio and video out of sync, the audio is a few seconds ahead of the video. I saw a suggestion to turn off browser extensions and empty the browser…
Hello, I'm a long time Dropbox user, I've run into an issue with my Dropbox desktop application "Syncing 20 files" constantly for the past few weeks, though I've seemingly not changed anything about how I use the app. This is a problem that's already been well documented in the forums for various reasons, so I'll list all…
Got an Email with a link to download some files. When I open the link, my Email is allready written, only a password missing. Is this a my email/my password combination or my email/file access password(from the person sending the files)? My email/my password does not work and the person sending the files claims they did…
Hi Everyone, I work as a paralegal and routinely have a need to create hyperlinked indices to shared directories on dropbox. I work on a PC, and I've been manually copying dropbox links to files and inserting them into excel to create my indexes, but there are sometimes thousands of files in the directory, which takes…
2020: "Stop renaming my files! (on auto phone upload)" by @BoxyBeat https://www.dropboxforum.com/t5/Dropbox-installs-integrations/Stop-renaming-my-files-on-auto-phone-upload/td-p/391599 Dropbox response was: "interesting indeed". Then they are like; let us learn what you have uncovered that we still don't know. Like, let's…
I cant download a "rar" file from my dropbox folder. It only goes 0,3GB and then it stops.
MP3 and MP4 files don't show an image of its content. I only see the default file image. Also in Google Drive I only see the default file image but in OneDrive from Microsoft I see the image of the content for both MP3 and MP4 files. It would be great if Dropbox also could add this feature to show the image of MP3, MP4 and…
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