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Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. My large Dropbox download keeps failing in my web browser If you're downloading a large file or folder from Dropbox.com & the download keeps failing or stopping, these steps can help…
Samsung galaxy note 22 / Dropbox plus / App version 366.2.2 Folder and Files are green for offline availability. However, when offline (mobile and WiFi) it says "network error" and file won't open (pdf nor docx). When I am in a network files can be opened. Where is the problem? Many Thanks
Hello, When moving my files to a new system install using Dropbox, I found out that some of them haven't synced back. When looking at my web folder, they appear to have 0 bytes. When trying to preview them, I see a 415 error message: Are my files really "safe", or are they lost forever? I don't see any file history, they…
Hello! I have used dropbox in the past to transfer audio files from my phone, to Dropbox and then download to by computer. Now when I add a file to dropbox and try to download it to my computer I get an error message that says "There was an error downloading your file". I have not been able to download from Dropbox since…
I cannot access any files through a dropbox link as every link I click leads to a white screen on the page. Reloading or closing the browser doesn't work, neither does opening on another browser or device.
This was available in the iPhone app until literally last week, not sure why it was removed. I could see something like "picture no. 128 out of 197", this way I could follow as it was uploading photos, or when I was reviewing photos to delete, I could remember "I need to go back to pic no. 128" if I got interrupted. It was…
So a few days ago I noticed I was not able to access files that I had on my laptop that I copied to Dropbox. Additionally, files I added from my phone and which Dropbox indicated had successfully been transferred are not in Dropbox.
My left side column is only about an inch wide, it does not seem like I can make it wider. I cannot see the full name of all of the folders in my Dropbox because the left side column is only about an inch wide. It used to be I could drag that column to the right to make it wider but Dropbox is not allowing me to do that
I just uploaded a video to share from my Dropbox and saw the transcription ability had been added. I tried it out and it worked well but it made several important errors in words - combining sounds creating wrong words, misspelling names and sounds like errors. There were only a few but they were important for anyone…
Hello, Some context Using DropBox on MacOS 12.7.4 with FileProvider, beta version v198.3.7526. New files default to online. I had to reinstall DropBox recently and most of my files are now online. My problem The only way for me to open online PDF files with either Adobe Acrobat or Adobe Reader is to double-click them in…
When using Dropbox from a web browser and clicking on a file, I would like to have the option of setting it to always default the opening that file in another tab or another window.
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