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Here are some of our most frequently asked questions. If you have a question that isn't covered by the FAQ's please create a new topic here. My large Dropbox download keeps failing in my web browser If you're downloading a large file or folder from Dropbox.com & the download keeps failing or stopping, these steps can help…
Is there anyone still monitoring this discussion? if so I need help, tried different browser, private browsers, nothing is working and its only happening for 1 file. Pls help!
I wanted a solution to have files backed up online (typical dropbox) but I also have certain files (a few handfuls) I need always available when I am offline (off the internet). I am often offline for extended periods of time and need those critical files. I am using apple products, a laptop on ventura and mobile devices…
I am new to Dropbox as of yesterday. Although reasonably tech savvy with various software, I am getting confused. None of the videos on YouTube explain in quite the right way. I have a Dropbox account and a folder visible in File Explorer. I seem to be able to either open DB by googling it, or I can open the folder in FE.…
Getting an error 403 when accessing Dropbox PaperI submitted a ticket but have yet to hear back. My regular dropbox is working as intended.
Hi, Dropboxcommunity! I have the following problem: I embed the code on the website to play the video: <video width='100%' autoplay='true' playsinline='' loop='true' muted='true\'> <source src='https://www.dropbox.com/s/0acg085wlvdpfti/spaten_identity.mp4?raw=1' type='video/mp4'> </video> 1. Everything works fine on…
I've seen older versions of this question which are marked as "Solved" but the solutions don't seem to work. - I have a folder of Music in dropbox - I switched the "Offline Use" on - Dropbox showed a percentage of downloaded, it now shows a green checkmark circle - My "Internal Storage" has increased by the size of the…
Dropbox moved folders that I had left offline to online and I have to download everything again. The HD has space occupied but it is not downloaded
In Microsoft Word, I pasted a link to a Dropbox Folder. Holding Ctrl key + left clicking on this link opens the folder in my wed browser. I copied this link and pasted onto an email. Left clicking on this link in the email opens the folder in my wed browser. I printed this Word document to a PDF file. Left clicking on the…
When I play back videos or audio files on iPhone I hear annoying crackle sound. How do I stop this from happening
Hi, iv'e backed up my dropbox files and i'm attempting to download them from the backup site. i'm reffering to: https://www.dropbox.com/backup/ when i go to the website and ask to download it, it tells me "Attempted to zip too many files". this made me loose a heart beat, though i know everything is there. i'm relying on…
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